Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

I was seen this last week and my dad was seen a few weeks ago. My dad and I had similar experiences…read morebut mine was worse. The front desk and the rooming MA were great but the PA that provides the care is extremely arrogant and condescending. He did not examine me at all and flat out told me there's nothing he could do for a severe sinus infection and that no one else in the valley would help me until I hit six week sick. He was annoyed with me for tearing up, shot down my questions, and when I told him I felt like I couldn't breathe with all my symptoms he said "You're fine. You're talking, so you're breathing" He wrote a couple prescriptions after I pressed him to change my antibiotics since the originals I was prescribed weren't working and told me my best bet was to swim in the ocean for a few days...I walked away wondering if I could trust anything he said with no exam and such a despising demeanor, I double checked if I could even take the prescriptions he wrote scripts for while pregnant with a pharmacist. It's easy and quick to get in. Maybe he's the reason why.

I literally left tearing up because this was hands down the best medical care I have received in my…read moreentire life. I made an appointment the night before for first thing in the morning and was in and out faster than I see my primary care (in the best way possible). The doctor and nursing staff were so kind, compassionate and thorough with my concerns. Not only did I receive outstanding care while I was there, but I got a call the same night to check in how I was doing. 10/10 recommend this clinic! Thank you for caring and making a very terrible situation that much easier to deal with.

No matter how many times they come here I am really impressed with how caring the staff is and how…read moreprofessional they are. The patients that they have with their clients. My daughter is deaf and they just take so much time with her and are so kind. In addition to that the doctors are well trained and truly concerned with their patients. We came from California where unfortunately Medicine is much different. The doctors are always in a hurry not terribly patient usually and it's definitely a different experience. We greatly appreciate Asante and it's staff and doctors.

I went because i needed scripts and could not get into my doctor in time. They were great to work…read morewith. They did ask some personal questions like religion and if i was hispanic. I thought that was unnecessary. The staff was great and got right in

I arrived this morning at approx 8am with pain and discomfort in my abdominal area. The attitude of…read morestaff was so positive that I couldn't help but feel better right away. I had 2 ultra sound, 2 CT scans with contrast, and labs. The doctor came in with the results, made 2 referrals to specialists, discussed diet and things to watch for. I was out the door by 11:30. Best treatment I have received in the Rogue Valley for years. Thank you!

My husband was a patient. Every single person we met was great. Patient with us, great care. Kind.read more

Amy Louise is a wonderful person with a great personality and is an awesome driver I highly…read morerecommend rogue valley medical transport especially if she's my driver

I am a nurse at a hospital caring for a patient who was picked up by this company. This patient…read morerequired additional help (which would be clearly evident by their final destination of this ride). Pick up time was at 11:30 & Jill (the driver) was waiting in the hallway for her partner to arrive to transport this patient. The patient expressed resistance to go and I was providing emotional support when Jill came in the room and in an unfriendly manner loudly verbalized "either this patient is going to go or they aren't but I am on a short leash and have other patients to go get, I can't sit here and wait". I expressed that it was 11:37AM (7 minutes after pickup time) and totally inappropriate to behave in this way in front of the patient. I was trying to deescalate this patient and make them comfortable, and she was riling them up. Needless to say her partner didn't arrive until the patient was already on the gurney, so all of the comments were unnecessary -causing stress on both the patient and medical staff. Totally unprofessional and inappropriate. My patient even told her she needed to calm down. Patients shouldn't have to tell medical transports how to behave. I called to report this behavior to the manager. Jill is both the manager and the owner. My complaint fell on deaf ears as she continued to defend herself. I would not recommend this company to anyone.

I enjoy working with Advanced Care life services. It has been in the foundation of my beliefs,…read morebrought to person and able to do the person on person experience without the whole financial dependency is what means a lot to me.

Michelle and her team are incredible! The loving and professional care they gave our mom and…read more family was beyond exceptional. I highly recommend ACLS

Last place I'd go! I had a car accident on my way to my appt. and was concerned about letting them…read moreknow, first response said he would contact the F&A clinic for me. Whew, what a relief! I end up with a broken back. (oh no, im broken!!) So I navigate the mo. of Dec. unable to sit upright! then I get this letter! I was shocked!

I am facing a partial amputation with my foot due to a fusion that has gone very wrong and has left…read moreme with very very disabling pain. I was seeing Dr Chase Christensen with southern Oregon foot and ankle and he wanted me to see Dr Josh Millard with Medford Foot and ankle for an urgent partial amputation but because of the below issue from May 2023 they are refusing to see me. We are looking at an amputation and you won't see me, I am sorry all the way around this is absolutely horrific horrific care. By not seeing me and putting this off longer and longer imperial amputation is most likely going to become full amputation. Very very unprofessional and even more disheartening. In May of 2023, I checked in a half hour before my appointment and now I'm 15 minutes past my appointment time. But you have a sign that says if your five minutes or more late for your appointment it will be cancelled and rescheduled. This is absolute not okay. No communication either. And patients that have come in 10 or 15 minutes after me have been called So apparently they tell you to check in 30 minutes before your appointment but they don't say that when they tell you that you need to check in a half hour early. I checked in at 2:08pn with my paperwork out and then they come out to tell me my appointment is running at least 15 minutes behind. Not ok at all.

Overall amazing experience here from the receptionist, to the nurses, to the anesthesiologist!…read moreReally impressed with the Grants Pass surgery center, they actually care about their patients.

From the receptionist to the recovery nurse (Dolores) I was treated with professionalism and more…read moreimportantly like a friend. Each and every member of the staff was attentive and caring. And Keith, my Anesthesiologist, was a real knock out. If you have a procedure that needs attention, I would strongly suggest that you contact this center. They seem to handle it all. And beyond that, they are more than capable of providing excellence and professionalism.