I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

One of the best run businesses in Grants Pass, both the Eyecare Center and the Surgery Center are…read morewell-staffed with competent staff who are well trained, compassionate and the best teamwork I've ever seen. I've been going there for more than four years and just had 20/20 vision restored by my wonderful surgeon and general ophthalmologist, Dr. R.D. Leavitt. I I have never appreciated going to a specialist, as much as I do when I go to Cascade.

Had an appointment with Dr Jones at GP Surgical Assoc., ended up just walking out of the exam. Dr…read moreJones was very curt to the point of rudeness, rushed, seemed to just want to end the exam, and said he didnt believe what I said as far as how I was managing my issue at home. I dont mind an antagonistic bed side manner, but it came across as just not caring.

I was recently admitted to Three Rivers hospital for abdominal pain, and the surgeon on call was…read moreDr. Mark Jones, one of the surgeons at GP Surgical. I was admitted late in the evening, so I did not see Dr. Jones until the next morning. When he came into my room, he was extremely curt, nearly to the point of rude. He then tells me there was a mass shown on my CT, but when I ask what it is, he has no idea. I ask about what we should do to check it, he says nothing. If it is of no worry, why mention it to me? He really didn't answer any of my questions, just saying that they are keeping me another night and he is leaving town... Fast forward to the next morning, and this is why I am giving 2 stars instead of 1, Dr. Brett Schulte and his resident, Dr. Mark Thomas came into my room, and while they still did not know what the mass was, he reassured me that it was nothing cancerous, and that he was going to have me follow up with a urologist to further investigate it. In the end, they never did figure out the source of my abdominal pain, and it has not gone away. If you need a surgeon in this community, go to Asante Physician Partners. I switched to Dr. Aaron Martin, who is absolutely wonderful, and has been making sure that everything is checked and wants to find out what is actually wrong.

Oh my God,,, you are not going to believe this group. From the moment that you walk in the door,…read moreyou are treated like a friend, not a customer. The staff is beyond nice and so professional that you immediately feel that you have nothing to worry about.... and then, you get to meet the nicest doctor on the Planet... Dr. James Van Horn. A warm smile and a hug. Your worries melt away. My right hip was replaced by Dr. Van Horn at the Grants Pass Surgery center. They too require a huge shout out for courtesy and professionalism. I walked in the door at 5:45 AM and by 7:30 I was in surgery. By 9:30 AM, I was awake and eating a sandwich... I took a pain pill, got up and walked through the center, went to the restroom and back to recovery. I had a little more to eat and was then released by 11:30 AM. The pain was all but Non-Existent. I made it home and was walking in my Neighborhood by 1:00 PM! My neighbors asked me when I had surgery. When I said 5 hours ago... they were amazed. I had to use a walker for 3 days and a cane for a couple of weeks, not so much for pain but for safety. By the Sunday following the surgery (just 3 days later), I stopped taking the pain medication and had no real pain at all. I do recommend that you do follow the Pre-Op and the Post-Op Physical Therapy very carefully!!! Keep your leg elevated and iced for two weeks when you are not walking. Also, on your own, exercise a heavily several weeks in advance... it is well worth your time and you can make it fun... remember that, you are getting a "New lease on life",,, Don't waste it! Thank you Dr. Van Horne for removing 100% of my hip pain and letting my have my life back! I haven't been this happy in several years. Glenn Woodbury Eagle Point, Oregon

I'm not sure I should even give a 1 star rating. I always had a good relationship with Dr. Van…read moreHorne, I just never liked what he did to me. I'll add pictures here that tells about my experience, the last 3 I took this morning showing all the dry skin on both legs. For the past 13 years I have never been without pain and problems. 'HERE IS MY WRITTEN RECORD" After receiving new hip 9 Apr. 2007 I started having problems with my legs (swelling and sudden sharp leg pains). From my knees down my legs turned red. 11\fs26 Sep. Got letter from Dr Van Horne office about bad DePuy ASR hip replacement implant from 9 Apr. 2007. 23 Sep. Called Dr Van Horne and was told to call Johnson & Johnson for Claim #. Called Johnson & Johnson and was given Claim # 186102756. Called Dr Va Horne's office and left Claim # on voice mail. 28 Sep. Appointment with Dr Countiss, was told I should contact Dr Van Horne about making an appointment. 29 Sep. Called Dr Vanhorne about appointment and got voice mail. 30 Sep. Dr Vanhorne's office called and gave appointment dates 4 Nov. for Imaging and 18 Nov. to see Dr Vanhorne. 5 Oct. Johnson & Johnson called to give me some information and ask me if Dr Vanhorne had recommended the DePuy hip. ( The answer to that was yes) Received letter from Broadspire informing me that DePuy would pay all of my out of pocket expenses including the deductibles and co-pays. 8 Oct. Called Black Chapman & Webber. 4 Nov. Went to Imaging, 18 Nov. Went to Paragon (Dr Vanhorne) and was told that I should have hip replaced as soon as possible due to problems shown on Imaging. (Note: I was first scheduled for Surgery the last of Jan. but did not go to surgery till the 24th of Feb.. Dr Vanhorne felt I needed to go to Radiation for treatment just before surgery. Treatment was $2413.00) 29 Nov. Started Physical Therapy. (approx. $169.00 a session for a total of over $4000.00.) December: 1, 6, 8,13,15, 20, 22 Physical Therapy. 24 Feb. Day of surgery. Reported early so I could go to Radiation just before surgery. Radiation was needed to stop unwanted bone growth caused from the first hip replacement 9 Apr. 2007. Dr Countiss ask to assist in this surgery and Dr Vanhorne allowed him to do so. I was later told by Dr Countis that Dr Vanhorne got a little rough and had to apply a lot of pressure trying to grind out my new hip joint, He told me that it took most all his strength to hold me onto the operation table. 27 Feb. Discharged from 3 Rivers Hospital after surgery to go home. March - Physical Therapy 10, 14, 16, 18, 21, 23, 25, 28, and 30 March. 28 Mar. Appointment at Paragon (Dr Vanhorne). April - Physical Therapy 1, 6, 8, 13, 15, 20, 22,27, and 29 (last day) April. My symptoms since Hip Surgery 9 Apr. 2007. (1) I have experienced fatigue ever since first surgery. (2) Had sensations down my leg off and on day and night of like a hot electrical shock, with tingling. (3) Up on standing I was unable to start walking for a few moments. I would try to, but my leg wouldn't work. (4) I had as much pain in my hip as I had before my first surgery and I still limped as bad on it as I did before, in spite of how hard I tried not to. (5) I have been unable to do a lot of the things I normally did all the time, before my first surgery, like mowing the lawns, doing a little work on my pickup, and things with my horses, which was my hobby. Also I couldn't do home improvement projects like I had in the past. (6) Problems standing up and setting down. (Always) (7) Hard getting in and out of car. (Always) (8) Right leg was asleep and numb almost constantly after surgery. Even woke me up at night. Right leg gets numb setting in car. Sometimes there is a pain similar to frost bite or lack of circulation and the numbness can causes problems when driving . (Always when over half an hour) (9) Sore muscles all the time in lower back, hips, and legs. (10) Can't take a step for a couple moments after standing up. Muscles are stiff and must loosen up before stepping away. (Always) (11) Hurts to walk. (12) Can't bend over to pick something up off from floor. Back, legs and hips hurt when trying to do so. (13) Back is always sore. (14) Can't put sock on right foot or tie shoe without help. (15) Legs swell, gets burning sensation and sometimes itch real bad. Sometimes I draw blood from scratching. (16) Bursitis in left hip. (17) I've noticed that my right foot sometimes turns in when I'm walking. Maybe due to tightening of leg muscles. (18) Lots of headaches. (19) Laying on my left side will cause my hip to ache. (20) One of the most challenging aspects of of the entire experience has been trying to stay in a good frame of mind. I have never liked to see people set around and feel sorry for themselves, so I have dealt with it on a day to day basis. It is now 2/4/2026 "Note, after all these years I still suffer leg pains and skin problems" In total I have had 3 hip replacements, 2 on my right side and 1 on my left.

My Mom was admitted to Three Rivers with Stage 4 Cancer. It had spread throughout her body and the…read morediagnosis was not good. The nurses, doctors and staff helped my mom and family through a very tough time. They worked with Hospice of the Valley in San Jose CA to get her moved to my home. I can not express enough my appreciation to the nurses and staff for all their help with my mother. They are the best! The facility is clean and the main lobby is like a hotel. The cafeteria had suprisingly great food.

We have lived in the valley our whole life. The absolute worst care in the emergency room ever! It…read moreis unbelievable the lack of professionalism, 6 hour wait time, no updates, no compassion. The health care system in this country is seriously broken.

It's all about the$$ with these guys. After biling my insurance $6000 nothing is fixed. They…read morecharged #400 to my insurance company for a 15 minute visit. Remember, someone had to finish last in need school. I think it is these guys... avoid Dr Dunn if you want something done for real.

The onsite work is pretty good. However, there are three levels of workers in SOO PT, only one of…read morewhich is authorized to do program assessments. However, like some lawyers, they charge rates for their work that are meant to cover full physical therapists. Good for profits, I guess. As long as it works. However, even though their web page shows seven physical therapists, they have lost two, and several of those labeled as physical therapists cannot, in fact, do progress assessments. The summary is they want or must do a progress assessment before they can schedule the last two visits, and they have no one available (out of the two supervising PTs) who can do a progress assessment in June. Apparently, they did not plan for it four weeks ago when they scheduled my additional appointments, so the approved visits cannot be used, and I will need to find a different Physical Therapist. Summary, the people you see, and the equipment they have available are top notch. But the people in-charge are not looking out for you. Don't assume they have things under control, or even care.

I didn't want to, but my doctor insisted I get a colonoscopy so I scheduled it. This was my…read moreexperience at Asante: I checked in at the appointed time, and was sent upstairs and immediately given a private room. A hospital gown was waiting and a nurse brought in a heated blanket and socks! Loved that. The nurses were very sweet and helpful and answered all my questions, they told me they make great Melalo's coffee, if I would like some when I woke up. Something to look forward to! They really put me at ease. One nurse put in an IV which was painless and perfect first try, I was impressed. Another one asked me some medical history questions and Dr. Nelson came in shortly to discuss the procedure with me, answered all my questions, took his time. I felt I had a good understanding of what would happen, and I liked everyone there, I felt I was in capable hands. With almost no wait time, I was wheeled into the procedure room and the sedation was explained, I was hooked up to monitors. The Propofol IV was started and I was out in seconds, that is great stuff. You go to sleep fast and wake up fast, as soon as the drip is stopped. Wonderful! Next thing I know, I'm waking up back in the room where I started and it's over! I'm drinking excellent coffee and waking up in a warm bed. The doctor came in and told me what he had found and I got copies of photos of my internals. See you in five years, hopefully no more polyps. The hospital staff had already told my husband the procedure was done and to wait for me at the door. I finished my coffee and was able to dress myself, and walk to the elevator and go home! I felt great, very relieved, and happy and absolutely no abdominal discomfort! I felt perfectly fine. I know nobody wants a colonscopy but I had the best experience, it could not have gone any better and I am so appreciative of everyone at Asante. If you are reading this, get your colonoscopy, there's nothing to fear! It's so important and they do a great job of it at Asante! I promise they will take great care of you! You will leave feeling good and knowing you did yourself a big favor today! We are lucky to live in a time of great medical diagnostics and I feel lucky to have Asante here for my care. Five enthusiastic stars and many thanks to the staff at Asante Outpatient Surgery Center!

From the owner: Take advantage of our complete services for your bones, joints and muscles at Asante, the local…read morehealth system you know and trust. Let us help you return to your favorite activities and spend more time with the people you love.

I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.