The dr. and nurses are very professional and helpful. I was referred to them for a biopsy. The…read morenumbing, the stitches, and the removal was a piece of cake. It was the front staff that was disconcerting. I don't know her name but she had dark hair and wore glasses. She was rude when I arrived. I drove two hours to get there and I was 2 minutes late. Which she mentioned. She was rude to other people as they checked out to get future appointments. She snapped her gum which made her even more annoying. It's the front desk that makes the first impression upon a business and especially a medical business. It would have been nice if she could have just smiled.

One of the most disappointing healthcare experiences imaginable…read more My boyfriend went through the process of getting a referral, scheduled an appointment, and took time away from work (nearly an hour) to receive medical care. The reason for the appointment was outlined in the referral, yet when he arrived, the doctor essentially told him they didn't have a basic medical instrument needed to examine his ear and made little to no effort to find an alternative or help him. He was essentially left being told there was nothing they could do for him. To make matters worse, when my boyfriend asked the doctor to examine some moles on his skin, the examination felt rushed and lacked the attentiveness and care a patient should reasonably expect from a dermatologist. I understand that not every office has every piece of equipment available, but what I cannot understand is the complete lack of initiative, compassion, or willingness to help find a solution. If the office was unable to address the very reason for the referral, why was this appointment allowed to proceed in the first place? It's already difficult enough to encourage someone you love to prioritize their health and seek medical attention. Experiences like this only make that harder. People are taking time off work, losing wages, paying for appointments, navigating referrals, and putting their trust in medical professionals because they have genuine concerns about their health. The least they should be able to expect is that their time, money, and concerns will be taken seriously. Instead, my boyfriend paid for an appointment, sacrificed time away from work, and walked away without receiving meaningful help for the very concern he was referred to address. Essentially, he paid to have his time wasted. I don't have the doctor's name, but honestly, this reflects poorly on the entire clinic. Management should be taking a serious look at the level of care being provided and the expectations they have for their staff. Nobody should have to go through all the trouble of accessing healthcare just to leave feeling dismissed, inconvenienced, and no closer to getting the help they originally came in for. These are real people with real families who love them, worry about them, and want to see them receive the care they deserve. Patients deserve better than this. An incredibly disappointing experience and certainly not the standard of care anyone should have to settle for.

Look- we don't necessarily want or need our medical doctors to be both smart AND kind. We want them…read moreto know what they're doing and do it well. If they're decent human beings, that's a bonus. We feel like we hit the jackpot with Dr. Hsu. He has incredible bedside manner, is warm, engaging, polite, and he expresses genuine interest in you as a human being. His nurse/assistant Priscilla is attentive, present, and they work seamlessly together. The office is well-organized and polite. If you're in need of an excellent, well-trained, KIND dermatologist, please consider seeing Dr. Hsu. Update: I almost regret writing this review of Dr. Hsu because now it is IMPOSSIBLE TO GET AN APPOINTMENT WITH HIM. I'm glad he's so well loved- it's well-deserved!

The office is clean and well staffed. The waiting room is comfortable for a short wait. The office…read moreseems to be running efficiently and the doctors will answer your questions.

Saw Kelly Mead for a general checkup. She was very informative, used a dermatoscope to help check…read moremoles, and answered all my questions. I was in and out in a reasonable amount of time and she made me feel comfortable. I'd definitely recommend her to family and friends.

I saw Kelly Mead, and agree with other reviewer that the exam was so fast she could easily have…read moremissed something. I was surprised when they called me in before my actual appointment time. Later I understood it was because she spent so little time with me and probably with others as well. I liked the staff and office atmosphere, and she was not unpleasant, but it was obvious I was just another patient. I will not return.

He takes great care of my skin. I'm 66 and my skin has problems. But he is great…read more The staff is real friendly.

I was looking around for a dermatologist that can get me in somewhat quick and these guys were the…read moreonly ones that could get me in somewhat quickly. I should've known because that is usually a sign. I seen real nice. I asked questions about billing. Ask questions about cost. I was misled. Apparently they don't have to follow the same rules as any other service type business. At least as far as I could tell anyway. I ended up with a rash around what they did ended up with over $1000 in additional bills because I had to go to the hospital for further treatment due to the rash. I broke out with after I did the work at CK Dermatology Medford.. ended up having to go twice. Then I got a bill for almost $800 which I was not made aware of but they get you because you signed the fine print stating that you're responsible for any of the cost even after I asked them how much it would be or if there was any additional charges and I was informed no.

I have been seeing Krista at Dr. Trask's office for several years. I cannot tell you how excellent…read moreher work is. I feel like I am in very good hands. She is clear and direct with me, she is very thorough, and she has answered all of my questions in such a manner that I am able to learn from her, which I really appreciate. She taught me how to recognize potential melanoma or other irregularities on my skin versus something that is likely normal. This is really good because in between check ups I don't have stress. It's also good because if something did occur I know to call the office and get an appointment earlier. I've always found the folks that work with Krista are really wonderful as well as the administrative staff. All in all, I have found this to be a very professional, warm, and caring practice.

In order to be treated as a new patient, they told me I had to see my general practitioner, get…read moretheir chart notes, and get a referral to their office. Never in my life have I ever had a dermatology clinic tell me that. I even told her what my condition was and I will tell you it's very very common. If you want to know why our insurance rates are so high, doctors appointments cost so much money and take so long to get an appointment... This office is a prime example. What a waste of the system. I called another dermatology office and got an appointment. Ridiculous.

One of the best dermotalogists in Southern Oregon. The staff is magnificent and professional…read more Dr. MENDELSON ALWAYS there with an ear for her patient. I have been to 3 other dr.s and no one can compare to this client, and I will be forever grateful to them.

Amazing experience!! Very thorough and explained everything. I had a spot I was concerned about…read more Went over it in detail. Already booked next years check up. So happy I found her!!!

Beth O'Connor makes awkward situations comfortable. Nice upgrade for the new location. Prices are…read moredecent and sales and promotions are pretty good.

I have had really great services at Kings and have been going to King Aesthetics for over a decade…read more Today I called to book an appointment and they asked for a deposit. I was surprised as this happened previously and when I went in for service the doctor said, oh no, you shouldn't pay a deposit, you are a regular! Today I was told I needed to pay a deposit and mentioned how this already happened and the doctor said I don't have to pay, but apparently they have a new policy, and she said I had to put down a deposit. I don't want to pay for a service until it's rendered and will find another place in the valley. I also do want to say Beth and Amy are amazing and I will miss seeing them.