This is an ongoing problem with this practice. We've been coming here for several years now and we…read moredon't have an issue specifically with the quality of care that we receive. Dr. Young and Christa Cavanaugh, PA-C , are fine practitioners that consistently deliver sound medical advice and treatment. This is instead an issue of inconvenience and inconsideration. Upon making an appointment with this group (most generally with the PA, Christa Cavanaugh) - What follows is a barrage of messages that begin sometimes 6 to 8 weeks prior to the appointment to remind you that your appointment is coming. And they usually involve having you click on something to confirm that you acknowledge that you have the appointment. They always request that you come 15 minutes early even if you've been coming regularly every six months or the last time you were seen was only a few weeks prior. If there's ever any paperwork that can be filled out online I always do that just to avoid having to do anything else there. Consequently when I check in, there is nothing for me to do but sit down and wait. I realize that they don't want patients failing their appointments or arriving late, and that they value their practitioners time. (They make a point of stating in their countless reminder texts, that failure to make the appointment may result in a fee of $25.00.) Consequently, when we come to the office, my husband and I are always at least 15 to 20 minutes early. Unfortunately...it has NEVER failed that we have had to wait usually a minimum of 20 to 30 minutes to be seen. There is never an apology. There is never any kind of communication or an explanation as to why she was late or at least an acknowledgment that I had been waiting. Consequently, I usually try to make my appointments early so that I'm the first patient, and even in those cases I've had Christa stroll in to the exam room almost 20 minutes late and I was her first patient! It's just annoying to me that while an office and their practitioners consider their time valuable, they consistently demonstrate a total disregard for mine.

Dr Young had to remove cancer from my left ear. He was compassionate, knowledgeable and spent…read moretime explaining what the procedure would entail. Highly recommend. Plus Sarah , his assistant was amazing.

He takes great care of my skin. I'm 66 and my skin has problems. But he is great…read more The staff is real friendly.

I was looking around for a dermatologist that can get me in somewhat quick and these guys were the…read moreonly ones that could get me in somewhat quickly. I should've known because that is usually a sign. I seen real nice. I asked questions about billing. Ask questions about cost. I was misled. Apparently they don't have to follow the same rules as any other service type business. At least as far as I could tell anyway. I ended up with a rash around what they did ended up with over $1000 in additional bills because I had to go to the hospital for further treatment due to the rash. I broke out with after I did the work at CK Dermatology Medford.. ended up having to go twice. Then I got a bill for almost $800 which I was not made aware of but they get you because you signed the fine print stating that you're responsible for any of the cost even after I asked them how much it would be or if there was any additional charges and I was informed no.

Saw Kelly Mead for a general checkup. She was very informative, used a dermatoscope to help check…read moremoles, and answered all my questions. I was in and out in a reasonable amount of time and she made me feel comfortable. I'd definitely recommend her to family and friends.

The staff and doctor were pleasant enough, but the after-care was unacceptable. The post-procedure…read moreinstructions I received were generic and completely inappropriate for the location of my procedure. I called the on-call doctor and never received a call back. Because of this, I had to find another doctor to address the problem. The area became infected, and I learned that the instructions I was given were actually preventing it from healing. The new doctor prescribed antibiotics and provided the correct protocol, which finally helped, but I am still not fully healed after two months. Based on this experience, I would not trust this clinic with my care or my family's care.

Dr. Herron at the Elizabeth Institute, her office staff, as well as the surgery center staff were…read moreall incredibly amazing and exceeded my expectations for sure! I am extremely pleased with the results of my implant exchange and lift and would highly recommend her to anybody!

Dr. Herron and her staff are amazing! Very knowledgeable, thorough, caring and compassionate…read more Communication is excellent and they take the time to answer all of your questions. Not once was i made to feel less than or like just a number on a chart. I highly recommend them!

I had a CO2 laser with Mariana Cooper, PA-C which I was apprehensive going in to the procedure…read more Once I was in the chair I knew I made the correct decision. She is gentle and precise. Her bedside manner, couldn't be more on point. There was zero discomfort. Her team kept me comfortable as the procedure was going on. I kinda felt like a queen. I'm very excited to see my results, as I'm only 4 days out. But I left her office confident and prepared to take care of my skin on my own. Very happy! Very excited! Highly recommend!

I love Mariana! As a patient with extreme medical trauma she is one of the few medical providers…read morewho has shown true care for my patient experience. I have resistance to anesthetic which means I don't stay numb. Very few providers seem to understand how this works or how it has affected me to experience this for my entire life. Mariana always shows concern and takes action immediately if I tell her I am in pain during a procedure. She is a gem and one of the few medical providers I feel I can actually trust.

DR.Geraghty is the absolute best. I've been going you her…read morefor years. If there is ever a problem she tries to see me within a day or two.

Dr. Geraghty is phenomenal, as are her staff!! She is attentive, present, brilliant, and does a…read morefantastic job of educating me as a patient through all of my skin challenges. I cannot recommend this clinic and Dr. Geraghty more.

I hesitated to write this review; I gave this doctor numerous chances to correct the issue and…read moreconcerns I had over my breast augmentation and lift. The time has come to leave a review, and warn every person seeking to enhance their appearance, to stay far away from this doctor. First, he has the personality of a doorknob. Which is great, if his artistic talent compensated for the lack of personality and bedside manner. But when this doctor cannot listen to your concerns, be passionate about making women look great, or even attempt to make a pair of breasts look even during a lift, the lack of personality factors into the conclusion, that it's time to retire. The staff are great. Dr. Jensen's wife, Amy is great. Very talented with fillers and Botox. I highly recommend Amy Jensen for fillers. But, you want a great pair of breasts? Go anywhere but here. Go to Vegas. Go to Portland, or California. Heck, just go buy a push up bra and call it a day. Anywhere but here. I'd be happy to send you before & after pictures of his work on me, if you're a female looking for breast enhancement. Then you could determine this surgeons lack of artistic talent for yourself.

The staff here is amazing, everyone was super kind and helpful and Dr Jensen was really nice and…read morecaring. Will update after I have my procedure

Dr Kreul and all of his staff are so amazing! He gave me realistic goals as to what to expect from…read morethe tummy tuck I got. His work far exceeded my expectations! His entire office staff is so kind and easy to work with, from the first visit to all of the follow up visits. After dealing with lifelong body issues, I finally feel amazing and comfortable in my own skin. This has been such a life changing experience, I am so thankful I found his office!

Dr Kreul and his amazing staff provided wonderful care. Dr Kreul is a wonderful surgeon…read more The results of my breast augmentation and liposuction are amazing. I highly recommend him and his supportive team!!