Amy Louise is a wonderful person with a great personality and is an awesome driver I highly…read morerecommend rogue valley medical transport especially if she's my driver

I am a nurse at a hospital caring for a patient who was picked up by this company. This patient…read morerequired additional help (which would be clearly evident by their final destination of this ride). Pick up time was at 11:30 & Jill (the driver) was waiting in the hallway for her partner to arrive to transport this patient. The patient expressed resistance to go and I was providing emotional support when Jill came in the room and in an unfriendly manner loudly verbalized "either this patient is going to go or they aren't but I am on a short leash and have other patients to go get, I can't sit here and wait". I expressed that it was 11:37AM (7 minutes after pickup time) and totally inappropriate to behave in this way in front of the patient. I was trying to deescalate this patient and make them comfortable, and she was riling them up. Needless to say her partner didn't arrive until the patient was already on the gurney, so all of the comments were unnecessary -causing stress on both the patient and medical staff. Totally unprofessional and inappropriate. My patient even told her she needed to calm down. Patients shouldn't have to tell medical transports how to behave. I called to report this behavior to the manager. Jill is both the manager and the owner. My complaint fell on deaf ears as she continued to defend herself. I would not recommend this company to anyone.

Jeremy offers excellent service. I was recently in need of Non-emergency transport from home to…read moremedical appointments & hospital. He was on time, communicated promptly, safely handled my wheelchair. His van is clean & he is a sage driver. The cost was not exorbitant. And he works weekends, unlike other local services.

Care More Cab arrived promptly at the hospital and safely transported my 90-year old Pop to our…read morehome. They are our go-to medical transportation service!

Buyer beware. It seems I wrote a review but it has disappeared so we will try again…read more I bought a 1999 wheelchair van from this company with promises and expectations from the owner that were not upheld. After 45 days of driving the van exhibited major problems , no air conditioner, major leak, side panel coming off, front end shakes, no horn, bubbling in the headliner etc. only to find out there was damages to this vehicle prior to our purchase that were not disclosed. We were not able to even see the vehicle before it was delivered to us. We were always told it was out for repairs so that it would "perfect" upon delivery. It did look nice on the below freezing date it was delivered and shame on us for not doing a more thorough investigation but with ALS I put my faith in Rick only to be very disappointed. I would be very carefully before trusting him or his products.

The van we bought from wheelchair van oasis is a total disaster and we were totally taken advantage…read moreof. The owner professes to be an honorable, ethical and moral sales person. Again totoally untrue. He lied about every aspect of this van. There was damage to this van that was not disclosed before purchase. We have only had this van a little over 6 months and have had to pay thousands of dollars to repair an air conditioner that was totally shot, there are no air bags that work, there is no horn, the air lines don't work, the "new brains" on the ramp do not work properly, their is a leak that keeps the inside of the van wet, a piece of old license plate fell out that was holding up the skirting, just to mention a few of the problems. We knew we bought a 20 year old van but the low mileage was a selling point. The warranty was worthess. The van is nothing that was promised and the owner takes absolutely no responsibility or stands behinds his products. He takes advantage of those who are disabled, need his product, but are sold inferior vans that are not what they are promised. It is very sad.

Reasonable membership fee for a peace of mind. Hope I never have to use the service but if I did, I…read moreknow I'll be in good hands. I have most respect for EMT doctors and nurses as well as law enforcement firefighters and our country's servicemen.

Shout out to Alan who comforted my little one and I after our MVC...and offered a little advice…read morealong the ride to the hospital. I had just washed and fueled up my car and spent the day shopping with my little when we totaled our car and the other one at a stop light. Despite knowing the impact this accident would have on my little's mental health and my body I was also worried about the costs and impact to my ability to get to work and move forward in general. The staff of Mercy Flights made the post-crash jitters and shock ease up as they drove us to the hospital. Thank you for being kind and warm and comforting during a very rough experience for the both of us.

Due to flight delays and an unfortunate issue with a dead car battery, we needed a ride from the…read moreMedford airport home at 11:30 pm. Contacted Jodi from our connecting airport and she said she'd be there. Had to contact her a couple of times more due to flight updates. She was waiting when we finally arrived at 1:30 am and we had a pleasant, fast ride home. She did great by us and we won't hesitate to call her again.

Bottom line is fast it's times you need to get going get something done and don't have time to be…read morewaiting so it helps to have it available if needed all times thank you.

Bad experience! On Jan. 13th at 4:45am the taxi never showed up! I had called and set things up the…read morenight before. I was going to the airport . By the time I made other arrangements and got to the airport, I almost missed the plane!

They called me one hour before my appointment to tell me they can't come. Prior no contact before…read morethat.

A decade ago I brought my very handicapped sister out of the nursing home and back to her own home…read more It was only possible because of Advantage Home Care of Douglas County. They provide 24 hour care that is reliable, trained, and highly responsible. They arrange medical appointments, transport, and accompany my sister to all of her visits, obtain and monitor her medications. They even do her food shopping, cooking, feeding and clean up. They have seen her through emergencies, covid, diabetes, and kept her healthy and safe. With all that is wrong with her, they have taken such good care of her she has never even had a bedsore, or diabetic wound. Management is extremely helpful in setting up individual care routines and selecting caregivers who will mesh well with the client. My sister enjoys her caregivers, and many have become like family over the years. If you need part time assistance, help with your meds or feeding, bathing, dressing, Advantage can help you with that as well. There just aren't enough accolades I can bestow here! They have literally enabled my sister to live another decade because she would have died in that nursing home! Now she is happy, healthy, and independent. And you know what? So am I, because Advantage is there doing the difficult job of caregiving. I have peace of mind, and can go to bed each night knowing my sister is just fine!

From the owner: Advantage Home Care specializes in selecting, training and supporting caregivers. Happy caregivers…read moredirectly influence happy clients.

Turn givers cost me about $600 in losses and damages. The company did not care. They don't screen…read moretheir caregivers.

Wanted to file a complaint against a caregiver and when I called the company and voiced my concerns…read morethe caregiver that I wanted to file a complaint against started texting me within 20 minutes and threatening me. When I called I was told someone would call me the next day and I never heard from anyone. I would never recommend this company to anybody that needs a caregiver. The name of the caregiver that was sending threatening text is Angela Yates-Funderburg.