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    Wheelchair vans oasis

    1.3 (3 reviews)

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    7 years ago

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    Rogue Valley Medical Transport

    Rogue Valley Medical Transport

    3.0(2 reviews)
    3.8 mi

    Amy Louise is a wonderful person with a great personality and is an awesome driver I highly…read morerecommend rogue valley medical transport especially if she's my driver

    I am a nurse at a hospital caring for a patient who was picked up by this company. This patient…read morerequired additional help (which would be clearly evident by their final destination of this ride). Pick up time was at 11:30 & Jill (the driver) was waiting in the hallway for her partner to arrive to transport this patient. The patient expressed resistance to go and I was providing emotional support when Jill came in the room and in an unfriendly manner loudly verbalized "either this patient is going to go or they aren't but I am on a short leash and have other patients to go get, I can't sit here and wait". I expressed that it was 11:37AM (7 minutes after pickup time) and totally inappropriate to behave in this way in front of the patient. I was trying to deescalate this patient and make them comfortable, and she was riling them up. Needless to say her partner didn't arrive until the patient was already on the gurney, so all of the comments were unnecessary -causing stress on both the patient and medical staff. Totally unprofessional and inappropriate. My patient even told her she needed to calm down. Patients shouldn't have to tell medical transports how to behave. I called to report this behavior to the manager. Jill is both the manager and the owner. My complaint fell on deaf ears as she continued to defend herself. I would not recommend this company to anyone.

    Wheelchair vans oasis - medicaltransportation - Updated May 2026

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