I'm disappointed in today's veterinarian Visit. My husband was accused of lying when we walked in…read moreand they said her was late. My husband said no I'm not my appointments at 10:30. She said no it wasn't it was at 10 and you are late. Sit down and wait. My husband wasn't happy and he said you don't get to call me a liar. I have my confirmation text that says 10:30. This office called yesterday saying it was 10:30. I have it on my calendar for two months that it was 10:30. Even when shown the text from them. I found a great vet that actually fits our dog in for emergencies. Yokayo could fit us in for our dogs last moments. We now use willits for our animals.

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

By far the best vet I've ever been to! My kitties may not be the biggest fans of going in, but I…read moreknow they appreciate the help. The ladies here are SO sweet and understanding, you can tell they all have massive hearts and a love for helping animals. Comparatively to most places, their prices are extremely reasonable. They walk you through everything they could charge for, and get consent beforehand with an itemized breakdown. That transparency is a huge weight off of our shoulders. Thank you so much for all you do!

Superb service, very good at handling the dogs. They are very flexible and they take care of…read morespecial need puppies and dogs.

Today was the first time I brought my Chihuahua in to this establishment from the first time I…read morecalled. I felt that they were knowledgeable, but put my animal first I learned so much in the 15 minutes I took him in and the 15 minutes when I came back to pick him up, I highly recommend them for grooming and go to the spa is how I was telling people when I returned. She was not streaming she brought him out and he can see how calm he was. We're talking about a Chihuahua here. OK that's not an easy thing to do I want to thank thembecause they just earn themselves a lifetime client.

Wonderful Care. I wa desperate for my young cat who had stopped eating and drinking and moving…read moremuch. We were on our third day and headed for the weekend. I live in Fort Bragg. Both our Veterans are no longer taking new patients. Willets had one Vet taking new patients but was full and if they did have room they double the office fee for emergency. Other Vets I called did too. That is wrong. Valley Vet got .e Wright in. No gouging. They put her on I v to hydrate and an antibiotic for infection. Very kind people and there fees are reasonable

They saw me on time and I paid what was quoted. Full physical rabies shot in 30 minutes.read more

Kindness, helpful. Old school vet. Refreshing experience. Great staff. Easy access from 101, lots…read moreof parking.

Dr. Plum is amazing! I have been bringing my four-legged babies to him for years. Not only have I…read morereceived outstanding care from him and his fabulous staff, it is truly obvious that he cares for all that he takes care of. I trust him completely and recommend him to family and friends all the time.

they really care about animals and are a great service to the community . They have a list of…read moreresources also

We adopted our dog (a purebred toy poodle) from the Humane Society for Inland Mendocino County in…read more2018, as we had recently put our 17 year old poodle to sleep. Everyone was so supportive of our decision. Since that time, my husband and I have begun volunteering at the shelter and have gained a much greater appreciation for what they do there. The staff and all the volunteers are completely committed to helping every animal find their forever home. The facility is a 5 acre open air pens for the dogs and a free roaming building for the cats. This shelter is a 501(c)3 non-profit organization which is run entirely by donations. You can't go wrong adopt and supporting this organization.

Excellent customer service! Great selection for all types of…read moreanimals. The prices that I have checked against the local Tractor Supply's prices and the staff is more knowledgeable.

A local store that carries everything I need for my horses and dogs. They know my name and I know…read moretheirs.

We did a family vacation up here and I have two Australian Shep mixes (one has anxiety around…read morepeople and the other has anxiety around dogs... really a great mix of problems to have!) and Bed n Bones staff was fantastic about dealing with my pups issues. They gave them private walks, play times, and feedings to help keep them at ease. Our plan was to pick up the dogs each morning and drop them off in the evenings after a day of fun and hiking, but the weather ended up being too wet. Bed n Bones was extremely accommodating and had no problems with us changing plans and leaving our pups with them the whole time. Evening pick up/drop off is between 3 and 5 and morning pick ups/drop offs are between 9 and 10. They generally feed the animals around 8am and 5pm, but are accommodating if the feed schedule needs to be changed (or in our case, our girl needed pills with each meal). Oh and they also board cats!

Rainie is the best groomer! She really knows how to groom Cocker Spaniels-not an easy task. Our…read morefur baby Millie is quite shy, but she really liked Rainie. Highly recommended!!