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    MEND Water

    4.4 (21 reviews)
    Closed 8:00 am - 4:30 pm

    Services - MEND Water

    Water delivery

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    Can you imagine a 450 dollar charge because they were too negligent to charge you every month? Totally shameful!
    Katie S.

    I guess I am a little confused about the raves about the customer service of mend water. They have been a complete headache to deal with for only slightly superior water (mainly because it comes in glass jugs). Long story short, since signing up they have either forgotten or been negligent in charging my card and every three months call me saying that my card has been declined. I keep a close eye out for my card and charges and no charges had been attempted. So what is $145 dollar/month bill is a $500 dollar bill every three months. The first time this happened I was upset (not anticipating to pay 500 bucks), but this is now the second time this has happened. So now I am waiting for a manager to call me back but I am really curious about this so-called terrific customer service. They have never once checked on me or anything and have even forgotten to bill me twice for over three months. Take it from a real person who is writing a real review. Go elsewhere until these people get their act together. ETA: they charged me in the middle of the night despite me asking for a manager before charging me.

    Went camping and didn't leave our water behind!!!

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    11 months ago

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    4 years ago

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    10 years ago

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    6 years ago

    Highly recommend MEND Water! Premium product, excellent customer service, delivered to home in glass bottles, and appropriately priced.

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    11 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - MEND Water

    Review Highlights - MEND Water

    We realized that the city water that we assumed to be safe to drink actually contains many chemicals and additives.

    Mentioned in 2 reviews

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    LifeSource Water Systems

    LifeSource Water Systems

    (142 reviews)

    Lifesource salesperson who lives in So OC refuses to give me a time slot of early morning or late…read moreafternoon/evening. He expects the customer to leave their job and meet him at the house at his convenience. I have had a salt water system and wanted to look at their products and ideas but since it never happened, no call back, I simply installed a new salt system which I am also happy with. I hope sales management or CEO reviews this post with the employee. How many other times has this person avoided a potential sale?

    Feels Like We Got Scammed -- LifeSource Water System Doesn't Work!…read more I rarely leave reviews, but this one is well deserved. We invested in a LifeSource water system expecting cleaner, softer water -- and honestly, it's been a total disappointment. On Sunday, October 26, we noticed thick white calcification building up on our glass vases and fixtures. It looked like we never had a filtration system at all. So we ran a water test comparing regular tap water with the LifeSource "filtered" water... and guess what? No difference whatsoever. Both samples showed the same level of contamination. It's like the system does absolutely nothing. We called customer service right away, stressing that this was urgent. They promised a call back Monday -- no one called. We followed up Tuesday, got the same promise -- again, nothing. Later that day, they finally told us that no technician could come out until November 5. Over a week later! For something that could impact our health, that's just unacceptable. Between the useless filtration and the nonexistent customer service, this company has been a nightmare to deal with. For the price they charge, you'd expect quality and accountability -- but instead, we're stuck with hard, unfiltered water and zero support.

    West Coast Water Filtration - West Coast Water Filtration is an Authorized Puronics Distributor.

    West Coast Water Filtration

    (858 reviews)

    I'm very impressed with West Coast Water Filtration. They were quick to respond to my inquiry and…read morethen were willing to come by on a holiday to review our job. I had done some research ahead of time and knew basically what I needed. Chuck came by and didn't try to sell us anything more than we needed. He was quick with testing the water, reviewing the space, and providing a quote. The quote was competitive and he answered all my questions with everything I was looking to understand. During the install day, the team showed a bit late but still made it. They got to work and did a very clean job. No mess and everything is neatly installed. All piping works for my space and doesn't require me to sacrifice my garage. The crew was professional and even made a wiring change when I requested. I couldn't believe they managed to get the equipment in the small space beside my existing shelves. I previously had an under the skin RO but decided to upgrade since mine was 10 years old. The new filtered water is great, not much better than the previous RO though. It does take significantly less space under the sink. The softened water is great too. I wouldn't drink it, it has a briny taste, but I've noticed significant improvements to my fixtures I'm trying to protect plus my hair feels so much nicer. I'm happy with the purchase and experience.

    The technician are professional. They response to the request very quickly. The technician checked…read morethe equipment and answered the questions carefully. The technician installed the equipment professionally and told me the warranty and instructions . Robert did a great job.

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    (445 reviews)

    I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

    This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

    Crystal Clear Water - Clack, Fleck, Brio, Waterdrop Authorized Distributor and Installer

    Crystal Clear Water

    (428 reviews)

    I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

    I've been putting off getting our water softener fixed. Luckily CCW was able to come out the same…read moreweek that I found them on Yelp. It was easy to book a service on their site. The communication was very clear. I received text updates regarding time of arrival. Tony text me prior to coming and I sent him a picture of the system. I'm assuming he brought parts along based on this because he was able to replace a big part on the spot. Tony was very knowledgeable. He could tell what was potentially wrong in my house just by looking at the system. He even fixed my sink upstairs that no longer had water flow. All in all, the whole service took about 2 hours. He was able to reset my water softener, replace a part, and fix my sink. He even gave me some water test strips. Spending $200 for a 5-year maintenance is completely worth it. Now I don't need to think about it again until 2031!

    MEND Water - waterdelivery - Updated July 2026

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