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    MEND Water

    4.5 (22 reviews)
    Closed 8:00 am - 4:30 pm

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    Can you imagine a 450 dollar charge because they were too negligent to charge you every month? Totally shameful!
    Katie S.

    I guess I am a little confused about the raves about the customer service of mend water. They have been a complete headache to deal with for only slightly superior water (mainly because it comes in glass jugs). Long story short, since signing up they have either forgotten or been negligent in charging my card and every three months call me saying that my card has been declined. I keep a close eye out for my card and charges and no charges had been attempted. So what is $145 dollar/month bill is a $500 dollar bill every three months. The first time this happened I was upset (not anticipating to pay 500 bucks), but this is now the second time this has happened. So now I am waiting for a manager to call me back but I am really curious about this so-called terrific customer service. They have never once checked on me or anything and have even forgotten to bill me twice for over three months. Take it from a real person who is writing a real review. Go elsewhere until these people get their act together. ETA: they charged me in the middle of the night despite me asking for a manager before charging me.

    Went camping and didn't leave our water behind!!!

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    14 days ago

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    10 years ago

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    6 years ago

    Highly recommend MEND Water! Premium product, excellent customer service, delivered to home in glass bottles, and appropriately priced.

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    11 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - MEND Water

    Review Highlights - MEND Water

    We realized that the city water that we assumed to be safe to drink actually contains many chemicals and additives.

    Mentioned in 2 reviews

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    West Coast Water Filtration - West Coast Water Filtration is an Authorized Puronics Distributor.

    West Coast Water Filtration

    (863 reviews)

    Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

    This is already the third time I've used West Coast Water Filtration to install a water softener,…read moreand once again they did an outstanding job. Chuck has always been friendly and professional. He personally visited my home before the installation to test the water quality and review the plumbing layout with me to make sure everything would be installed the way I wanted. Martin G and Robert did an excellent job with the installation. They installed the water softener neatly in my garage, and I especially appreciated that they took the time to install a separate unfiltered water line to my backyard exactly as I requested. The workmanship was clean, professional, and exceeded my expectations. I highly recommend West Coast Water Filtration to anyone looking for a reliable and professional water softener installation.

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    (453 reviews)

    This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

    The water quality has significantly worsened in just over half a year. When I contacted this place…read moreabout the issue, they only performed a basic water softener test and then advised me to take my water somewhere else for a proper water quality test. Water seems soft but it doeant seem to remove any other toxic elements no more or does less This was especially disappointing because they advertise that these tanks should last 5 to 10 years. Based on my experience, the performance declined much sooner than expected, and I did not feel like the issue was taken seriously or properly evaluated.

    MEND Water - waterdelivery - Updated August 2026

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