Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

My boyfriend and I always come here to stock up on our water jugs. We personally get the oxygen…read morealkaline water and it is excellent quality. Since I moved in with him and have been drinking this water I feel like I've been feeling better physically and my acne has definitely improved. They also have a nice selection of other drinks, snacks, and bar soaps. The staff has always been nice and they also have a bathroom available.

Been coming here for years and honestly the quality of water makes a world of difference. I usually…read moreget the oxygenated water which is their top tier. They also got this high mineral pro biotic kinda water for if you're having issues going to the bathroom which I didn't know was a thing until coming here. Done drinking from bottled water bottles endlessly and I just fill up my 5 gallon jugs which last my house a decent amount of time :)

Best water company in Orange County! Way better price and taste as compared to all the others I…read morehave tried such as Sparklets, Arrowhead etc...

Avoid Alpine Fresh USA. This company does not value new business. I called at 9:00 AM to start…read morewater delivery service for our City Hall in Orange County. After sitting on hold for 10 minutes, the rep who finally answered sounded bored and disinterested. When I explained this would be a two-month trial during construction, with the potential for ongoing service, she told me she wasn't sure she even wanted our business and would "have to check with her manager." That was all I needed to hear. I hung up, called Phresh Waters instead, and they immediately scheduled a delivery without hesitation. That's what real service looks like. Alpine Fresh USA wasted my time and showed zero professionalism. If you value your time and your business, go elsewhere

Reliable service. Good tasting water. Dispenser delivers both hot and cold. Been drinking a lot…read moremore water since ordering.

Tried starting service for my corporate office. The first delivery was terrible. The driver was…read morerude to our staff and ended up leaving without delivering our order. Called the company who was unapologetic, so we ended up cancelling before even really getting started. Nobody there really seemed to care to have us as new clients. Name dropping Sarah who was "office manger" with zero customer service skills. Dodged bullet! I don't recommend!

If I could leave 0 stars I would! This is absolutely the worst company.... They are in the business…read moreto rip people off. They don't deliver when they say they will and will charge you anyway. They are charging me 50 dollars for a cleaning fee of the equipment that I basically didn't even use because they never delivered any water! What a scam. I have called customer service several times and requested to speak with a supervisor, which by the way are also useless. That is if you can even get a hold of one because they are never available. I will NEVER use or recommend Primo Water (which is basically Sparkletts). I hope this thief company goes out of business!

Cancelled Primo/ReadyRefresh on Jan 16. They still delivered water on Feb 3 that I did NOT…read moreauthorize, then tried to get me to update my credit card to pay for it. Customer service admitted they couldn't take the unopened bottles back. To make it worse, their own billing notice shows I owe $0.00 -- yet they're still pushing payment. Disorganized, deceptive billing practices and a total headache to fix. Screenshot everything and don't assume "cancelled" actually means cancelled with this company.

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

Will has been terrific and responsive whenever I've had a question. He's been so much more reliable…read morethan Arrowhead and for less than them too!

It's close. The water is good and inexpensive :). For years we got our water from Whole Foods and…read morefinally got annoyed enough to find a new place.

The owners/staff at this store are the sweetest people we met - very friendly and knowledgeable…read moreabout the water they're selling. Ask them anything about water, water filter, water bottle types and they will spend time explaining in details patiently. We have been coming in here since late 2019/early2020. Loyal membership here. : ) I love it too that Water Store'n Ice has a reward system. Something that is better than other places that I've been to. We recently discovered Alkaline water and decided to pay more to get this water. Expensive - yes - but way cheaper than getting alkaline water at regular supermarket and so much easier and smoother to drink. Try alkaline 1x here and you never want to drink regular water again. The store is always clean and always well kept. Location: it's located in the same parking lot as Superior Supermarket. Parking: free, plenty in the front and back. We usually park in the back so it's less traffick going in and out and easier to load the water bottles. DO NOT DRINK TAP WATER! Go to a water store if you don't have water filter at home. It's also cheaper than buying water bottles. Only $0.35 (cents)/gallon for regular filtered drinking water and $1.50/gallon for Alkaline.

I've been to a lot of water stores, but always end up coming back here. It's a bit of a drive for…read moreme since I live in Fountain Valley, but the water is so good and refreshing, it's worth it. The staff is friendly and the hours are convenient. I think they're open from 9am-8pm. Parking at this location is pretty bad since they are in the same plaza as Northgate market and an indoor swap mall.

This place has gotta be the best place to get water in Santa Ana! Not only does the water taste…read moreclean and fresh but the service is very friendly and the prices can't be beat! It's 25 cents per gallon so it only cost me $5 to fill up four 5 gallons. Parking is a little crazy because it's located in a very busy plaza.