I am so happy with my new water service. The communication back and forth to set up my service was effortless. The delivery was excellent and on time. I was taught how to load my cooler as I was used to using a top loader. I love my water cooler. I can even put a coffee pod in there and make coffee! I am a marathon runner and need to stay hydrated. The water is so delicious. I am drinking more water because I love the taste. Thank you. I am a happy forever customer. read more

We have been clients for the past few years, but recently the service has gone downhill and become downright awful. We left a note asking our delivery driver to leave six bottles of water; he left only two and refused to return with the rest. I texted our account representative to ask if they could adjust the delivery fee--since paying a $25 charge for just two bottles of water is unreasonable--and he politely refused. Thank you, but we will be taking our business elsewhere and recommend others do the same. Response to Owner: You can tell customers their business matters, but how you treat them when an issue arises shows what you truly value. This issue was brought to our account manager's attention immediately, yet he refused to remove the delivery fee or correct the order. While I understand operating costs have increased for everyone, refusing to resolve a $9 mistake has now cost you a long-term account and earned you a negative review. Next time, instead of just saying you are sorry to lose a customer's business, show it by making things right. read more

We have used Polar Springs water for close to twenty years. Not a hiccup or a problem. Mike was young and the Taylor family has been a steady backbone for the business. Our water is hard, our daughter disliked drinking it. We have used polar springs water for our cooking and it has yielded memorable meals, coffee, and tea. Their service is surprisingly easy to use and rely on. The delivered water and use of a crock made them part of event planning, both locally and during camping. I highly recommend them for use. read more

Polar Springs Water - Water Delivery Near Me

Love getting my water delivered from polar springs water! We love the taste of their water! Great customer service. Highly recommend them for your water services! read more

Called this company for water service. We itially got serviced promised to us for five bottles and a dispenser. I told Mike to please call us on the day of delivery so we can guide him through our apartment complex. It's super easy. Well on the day of delivery, we got a call saying he left because he couldn't fit supposedly. Then he promised to call and try again the following day which they didnt do. At the end, they said they couldn't deliver to this address. In totality, this company is filled with a family of liars who don't deliver on what is promised. The BBB is gonna have a blast with you people. Didn't expect you to treat veterans this way being a family owned american business. Good luck! read more

We have had such an amazing experience with this company. They are friendly, dependable, and offer great customer service.

PHENOMENAL SERVICE & WATER!! We wish we'd switched from Primo Brands/Sparklets years ago! .: Family-owned and operated - it makes a difference! .: The Owner gets back to you within hours .: Delivery was prompt, effortless, and friendly (the sons deliver) .: The water is DELICIOUS - much better than Sparkletts .: The dispenser came with a Keurig on top (a delightful surprise)! 1. We switched after we stopped getting deliveries on May 5. 2. I spent a total of 8.5 hours on hold, after being given six delivery dates - none of which were honored 3. Another 2 hours on hold to cancel our service 4. We must pay for the dispenser until it is picked up?! 5. We were given two (2) dates they would pick up the unit, neither of which has been honored. Wish I could give Polar Springs Water more than 5 stars! read more

After Primo took over Sparkletts, deliveries were skipped multiple times leaving us without water. Moved to Readyfresh and things were great...til Primo bought them too and the same story happened again. Called Polar Springs and they delivered same day to get us off and running and we haven't looked back. Better water too! I recommend the switch to this family owned company! read more

We have been using Polar Springs Water for over a year now and it's been amazing. The water honestly does taste different and more refreshing. The customer service is also very good we are more than happy. The price is good and saves us so much time. Thank you for the great service we appreciate it very much read more

I can not recommend Polar Springs enough. I'd had enough of the nonsense going on with the Primo Water takeover and chose to reach out to Polar Springs for new service. They were super responsive and had us set up with a new dispenser and 10 bottles less than 2 business days. Mike and Debbie (owners) are wonderful to deal with and it's always better to patronize a local family owned business. Make the switch! You wont regret it. read more

These guys are awesome! Timely deliveries, consistent and professional. The water tastes great and it's the only kind we drink at the house. Very affordable and love that it's a family owned biz. Happy to support them! read more

I was referred to this company by my neighbor when my Sparkletts/Primo Water guy no showed for over a month and a half. The owner of Polar Springs answered his phone spoke with me directly. Called me back right away. When I told him what was going on he sent someone to my house within an hour to bring me water. I am ever so grateful to my neighbor who referred me to their service as they go above and beyond. If you are looking for water delivery to your home I would highly recommend Polar Springs! Good old fashioned customer service! read more

My previous service has been less than stellar so I looked for a new water delivery company to take over. Polar springs has been great. They responded right away to my call and produced water as soon as I asked for it. Almost too quick for what I'm use to. Thanks polar springs! ***update... after a full day of drinking polar springs water, I didn't want to say anything to influence anyone, but members of the household, including myself, report that the water taste better than our previous competitor. So I can also state that polar springs water tastes cleaner, and better. read more

Family owned, professional and knowledgeable. They look out for their customers and still deliver excellent pricing. Water delivered by folks who care. read more

i have been using polar springs for about 6 years. i have never had any issues. service is consistent. their water is absolutely the best tasting and blows other companies/brands out of the water!! (pun intended) read more

Extremely rude and unprofessional. We had consecutive deaths in the household and a divorce. They continued to rack up a bill we could not contact the original account starter to pay. Instead of kindly helping us end services, they rack up the bill and the hostility between every service. Final straw was being rude to my mother who has been going through so much this year. Insisting and letting himself into her home to look for three precious bottles. Took them while uttering rude remarks back to the truck. We all understand you are a small business owner. But if your business relies on racking up a bill and harassing people; you should just send the bill to collections and end services. So that the original account creator who left the household can be held responsible to their commitment to payment. read more

What a wonderful service they provide, and very affordable, delicious water! The water machine is much better than my last one. The delivery guys were very courteous and helpful. read more

Polar Springs = super great local business! We've had them for a few years now and their deliveries have always been on time and exactly as we needed. Highly recommend Mike and team to everyone in the area :) read more

We've been a Polar Springs customer for over 10 years. The water tastes great and the delivery team always delivers the right he amount of water so that we do not run out. If we have any questions a Polar Springs associate is very quick to respond. This family run business make their customers needs a top priority. I definitely recommend Polar Springs for your water needs! read more

Mike and Debbie and their two sons helped me with an unusual request. I wanted 100 5-gal bottles to have in case of an earthquake. They filled this request, keeping me informed of their progress frequently. I was very impressed with all four of them! read more

Great family owned company water is so fresh great prices I would recommend to anybody wanting bottled water

Polar Spring Water is the best!!! They are always quick to respond to all our requests. The water tastes amazing. We are never without water, which we are thankful for since we have two little ones that are always thirsty. We recommend Polar Springs to all of our friends and family. And we love that Polar Springs is a family business. read more

Polar springs is the most reliable water company I've ever purchased from. Mike is always on top of his schedule, never leaves us with out water. It's also the best tasting water, I will not drink anything else. With the pandemic going on I never had to fight a crowd & wait in line to purchase water. They were a true life saver! read more

I was looking into getting a new service for water delivery so I called to get pricing and to see if they deliver to my area. The guy who answered said they delivered in my area and asked about my building. My building only has key fob controlled elevators and our building rule is to have the agents in the front let in deliveries. He asked me for a copy of the key fob so that they can get in and out?? I told him we weren't allowed to give out key fobs and it's never been an issue for other water delivery services or food delivery service that I've had. He seemed to get annoyed by my response and told me he needs to talk to his staff and will call me back. I didn't receive a call back, which shows this company lacks the ability to be courteous and tell people they can't service their area. This also shows me that they're going to be a headache later on about deliveries. Sorry but people pay to live in a secure building and I can't just risk the safety of others because you're too "busy" to ask an agent to let you in. If you're looking for a delivery service I would reach out to BetterWater Co or Kabazon since they service secure apartments without any hassles and have been recommended to me by others in my building. read more