Menchie's never disappoints, they always their machines and their toppings full. Plus they usually carry my favourite flavour (cake batter). It's always really clean and has a chill atmosphere. read more

Awful worker, looked like she just woke up, dirt and dust on her shirt, and poor attitude. No samples and no water!!! Trying to pimp us for water. Deplorable. And we every other yogurt ice cream place has samples including them. This was terrible. Never going back. read more

Not open when they say they're open. Lights are off. And no one is there. No signage indicating anything. read more

Tasty frozen yogurt flavors. Check! Great topping. Check! Fresh fruit. Check! Menchie's is always such a tasty treat! :) Today was a hot day here in Ventura so the best way to cool down was to come get some frozen yogurt!! The dole whip flavor was perfectly refreshing with some fruit toppings. They have many different types of toppings depending on what you want to add to your yogurt. You can also choose from different type of yogurt flavors or mix two flavors together. They rotate their flavors so you have the opportunity to try many different types. The lady at the register is always polite and helpful and so is the other gentleman there helping her. I saw the man constantly cleaning and he even gave me kids chalk to write on the board. The place is quiet and relaxing. This is our favorite frozen location, so we will continue coming here. read more

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Tried to get some frozen yogurt, the employee was opening the doors five minutes after the store was due to open with her full uneaten lunch from Panda Express in her hands. She was very rude to people attempting to get yogurt telling everyone to stop that hadn't set up yet. We left and went somewhere else. She was obviously late for work and was not at all offering anything I would call customer service. read more

Store was supposed to be open at 12pm & I arrived past 12:30pm and the doors were locked . When reaching an employee over the phone she had attitude regarding my questions. 0/10 read more

GETTING HERE: This Menchie's is on Victoria and Telegraph, in the CVS and Vons shopping center in Ventura. REVIEW: I mean, meh. It's OK. For one, I am glad they have made it through the other side of c 0 v 1 d. That's a win and even for that reason alone, I will seek out this froyo to help support this small/local biz. Sadly, they don't give out sample cups anymore, but one can infer, right? Small layout inside, a few white tables which kind of spruces up the area, keeps it well-lit. At one point in time, I recall they did have merch for sale. I think there still might be a few random items on the wall. It's a very basic froyo shop, probably one of the very few left in the county. :( Customer service is minimal. I believe the last few times I went in I was helped by the owner. There was a small language barrier, but it didn't deter my order or payment. In this type of business I don't think the customer requires much service other than that. I would recommend. Let's do what we can to help keep small/local businesses running. Plus, who doesn't love froyo? :) read more

Menchie's - 5/24/23 - Ice Cream & Frozen Yogurt Near Me - Ventura, California

Why do people come here? My kids like it, but I won't take them. There are so many better places for a sweet treat in VTA. If you like overpriced strange tasting yogurt with piles of toppings - this is place is for you. If you like to things on a scale - you're at the right place. read more

We have gone here for a long time. I will drive from Ojai to this location often with my kids. The recent experience has stopped that forever. I will say their Frozen Yogurt is awesome and the place is super clean. However the service is horrible. We went in there and got our usuals and went to pay for two small 18 total ozs of yogurt at .70 per oz. Equals roughly $12.00. The owner I believe as working and he said "$26.00" I was like wait huh? So I looked up to see if the prices had gone up and quickly saw it says .70 per oz. I'm not a mathematician but I know it's not that much. I told him and he said "yes that is the price" .. I paid for it and walked away still very confused. So I turned back and said "wait 18 oz times .70 is like $12. Not $26. He shows me the computer screen and said yeah I charged you only $12. I was even more confused as I know what I swiped my card for. So.. I left outside to eat my ice cream. I kept refreshing my menchies app to see what he charged me and sure enough he charged me $26!!! I went back in and he had an attitude and said "what do you want a refund of the difference?" I told him yes! He blamed the POS system. I complained to corporate which got me no where but they would tell the owner. Be very careful for this tactic. Who knows how many people this "accident" has happened to. We won't be back ever. read more

I was in Ventura and looking for some frozen yogurt and this is what showed up as one of the popular search results. I've been to this plaza many times for Starbucks and the dippin dots when it was still there on the other side of the plaza. This is like any other Menchie's location but everything was very streamlined. I first walked in towards the back and chose a cup. There were 2 different sized. They had the standard cup and also a larger one that was available. What was good was that they're socially distancing people and there was a family ahead of me so the worker told me to wait until the guest was past a certain machine to go over to that side. I was very glad that they had Dole Whip up here and they also had the original tart flavor. Those are the ones I went with and I also got a lot of different fruits another toppings to go with my froyo. At the end I went to the register that was right in the middle of the space and I was able to pay very quickly and out of the store I went. It was very fast and efficient There's a bunch of parking here in the plaza because there's a lot of different shops and stores here. read more

Menchie's - yogurt machines in a store - Ice Cream & Frozen Yogurt Near Me - Ventura, California

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Great spot for froyo in Ventura! Pineapple Dole whip flavor is great and their toppings are always fresh and clean. Their service is always friendly and my kids and my wife love it there, so I have no complains. I liked them, but I'm still partial to Yogurtland, because they have mochi and lychees as part of their selection and because I get a free scoop for my birthday month, but still since we don't have another froyo spot, I like them. read more

Menchie's - Me with their mascot - Ice Cream & Frozen Yogurt Near Me - Ventura, California

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The fro yo is very good and mostly kosher. It's clean and the sides seem fresh. The only weird thing at this location is that the people working stay in the back right up until you pay, then go back to the back after paying. It feels odd to be in the shop without any staff visible. read more

Terrible Frozen yogurt, watery like pee. Tastes like spoiled milk and sugar. Waste of money read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Ventura, California

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The yogurt was great. Ambiance is kind of stark. Customer service was just ok. The gal was nice but spent majority of the time we were there she was somewhere in the back. I took my grandkids and of course one of them dropped their cup and I had to clean it up with napkins. I would've been happy to mop if I could've found one or a person to even ask for a wet cloth. read more

I usually love frozen yogurt. But each time I've gone here I always ask myself why I keep returning. (The answer is my kids and they like the toppings). This time I got the chocolate and vanilla swirl. I know it's frozen yogurt but I've never had my froyo be sour and this was sour. I made sure I didn't get the tart flavor. Their toppings and sauces are plentiful and there's a great selection. read more

I enjoyed my visit. The store was really clean, and the flavors are all different from my favorite store in Arizona, so I got to have new flavors. Nom nom I like coming here for a date with hubs. I get my favorite toppings, and top it with a cherry. This is a great location. I'll be back next time through California. read more

Enrique was so helpful & customer friendly (refreshing these days) that we were enticed to go two nights in a row! The only bummer is that we weren't able to give him a tip when using our debit or credit card. We'll try to remember to bring cash next time! read more

We come here often. Its always clean and the owner and her family are extremely nice. Menchies has a reward system, so its nice when we find out that we reached our $5 credit. The owner is always excited about her new flavors, and she mentioned many people call in to request certain flavors and if she has it, she is willing to have it ready when they arrive. As a busy parent, I like to buy my little one some fro-yo, before we go to the vons nearby. It keeps our little one quite for a few shopping aisles. read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Ventura, California

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Great froyo shop! They have the rotating flavors, and a huge number of candy toppings. But the best part is the fruit toppings are freshly cut instead of frozen! Plus the staff is always so friendly and kind. read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Ventura, California

This location is rundown. The cashier was wearing sandals in a food establishment. Carmel sauce was empty. Practically had to beg for it to be filled. No strawberry sauce. Yogurt is watery. I wanted to like it but No. read more

Overpricing and misleading weight. I decided to buy yogurt in a 40 oz giant bowl. When I took the bowl to the scale, it weighed 37 ounces and I ended up paying $26.26. I was surprised. It did not make sense because if we multiply 37 ounces by $0.61 per ounce plus taxes is 22.57 +2.03= $24.60. I spoke with the store cashier who said that he needs to add 1 ounce more for the bowl's weight itself. It does not make sense to add one ounce more when the bowl's weight was already included in the original weight of 37 ounces. I think Menchies should change their policy in relation to their price per ounce and also train the cashier to be more friendly to their customers and to provide business cards with the owner's name and number to complain. I did not feel welcomed moreover when he mentioned when I asked him about the price issue. He unnecessarily mentioned that he needed to clean a little yogurt left on the table and floor by my daughter. Incredible! He never provided me the business card and manager's name. Definitely, I won't return back read more

Owner/lady was so rude. When first arriving NO ONE was there to greet us. We we there for a good two minutes waiting to be helped out, we were confused and didn't know what to do. Finally, she came out with a phone in her hand like she had been talking to someone or left them on hold. The whole time we were there she was rushing us with our toppings and we didn't feel welcomed at all. After we paid she didn't hesitate to get back on the phone and go to the back again without say "bye" or a simple "thank you" . I don't recommend coming here unless you want a rude rushed experience by an owner that doesn't truly appreciate their costumers. read more

Rudina is AMAZZZZZZZZIIIIIIING!!! I love her customer service, she is so awesome. CARLOS GIVE HER A RAISE. She is absolutely a doll. Beyond the customer service, I enjoy the yogurt as well. Forever a Pinkberry fan tho. I like the Vanilla Frost, better than vanilla ice cream. I only rated because of the phenomenal service from Rudina. PLEASE TIP HER. read more

Woah, this place is a trip. We went there for the first time today. The windows are filthy, the yogurt comes out half melted and apparently the "Wi-Fi was down" so she had to use her Apple Square. She "accidentally" added a dollar to the apple square app but I was paying attention so called her on it. It was so blatantly obvious she did that on purpose that we were laughing on the way out! Won't go back. read more

I'm directly comparing Menchies to 4 other places all 4 will receive a review and Menchies is pretty good. They change their flavors up constantly, they have small gimmicks about current movies which is cool. Theirs toppings bar is decent. There's a good selection but in the end it's what caused them to take 2nd place. There just doesn't seem to be enough. They change up their side bar of toppings every so often but it's usually stocked with fruit, whipped cream, brownies, and boba (at least they're calling it boba I don't classify it as boba) read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Ventura, California

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My favorite frozen yogurt place!! The watermelon and honeydew sorbet are my favorite. I go at least twice a week and love how they always rotate flavors. The owner is a sweet heart! read more

I have been to this place but not this location. A few of the blueberries were bad. I let the lady know but they didnt get thrown out. My son's ice cream wasnt frozen all the way so it melted super fast. He said it tasted weird. The whole experience was odd. Very unwelcoming. read more

The lady was rude , she told us we had to wear a mask even tho we're are fully vaccinated but we understood her decision and did as said. It wasn't that part tho , after she told us these other group of ppl came in and she didn't mention anything to them about a mask u til they were abt to get ice cream and she saw when the cake in without a mask either. I got my ice cream and it tasted more bitter than usual and it honestly tasted like it was expired. Worst customer service!! And she kept looking at us while serving and it made us feel really uncomfortable bc it was so obvious and she gave us werid looks ! read more

Sunday Funday ruined by the Menchie yogurt store owner. Very rude to the customers before us. I had just walked so gave her the benefit of the doubt. Oh boy she is just doesn't know how to serve her customers. We bought 6 yogurts not cheap. She serves the yogurts then basically throws the cups on the counter, I thought....is she doing this to make the yogurt settle down to make room for toppings? No she was just frustrated with who no idea. I wanted to leave but my grand-babies were told they were getting yogurt. I took her bad vive. Let the Girl working for her (walking on egg shells) add my toppings. I will never go back to that store. read more

Love Frozen Yogurt as long as there is plain tart I am a happy camper and Menchie's has the best Plain Tart. The place is always clean and the owner is very nice to me every time I am there. read more

I've enjoyed the variety of frozen yogurts and toppings here. The prices are reasonable and the flavor is very good. I've really enjoyed Menchie's. read more

Good.. staff are friendly despite people coming in without mask.. they responded appropriately .. tough job. Wish they had more traditional flavors read more

Great spot for froyo! Tasty and delicious and the employees always have a smile on their face. Love the atmosphere! Yummy!!! read more

Menchie's - Ice Cream & Frozen Yogurt Near Me - Ventura, California

This is great like so many other Menchie's and they have very good service. Now with this new location I have a place closer to home. read more

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I'm a froyo addict and this is one of the nicest stores in VC. Always very clean, good yogurt, quality toppings and very kind staff. The staff has gotten the toppings back out when they were close to closing as well as let me in when they were barely closed. A++ :) read more

The flavors sound amazing. Staff were polite in greeting us, but not wearing masks while restocking, so we just walked back out. I know times are tough. I know wearing a mask all day must be so incredibly annoying, but there is a pandemic and we just didn't feel 100% comfortable. read more

They Dole Whip! Yes, just like you would find at Disneyland. Many different flavors to choose from. Love that they have mochi for toppings . read more

Nice girl foreign chick works here. A lot of options for both FroYo/ extras and fairly priced. Not a bad place

Yummy ice cream and friendly staff. Always helpful, clean, great flavors and reasonable prices. Other yogurt places are usually always out of flavors BUT not this Menchie's!!! read more

My son liked their yogurt/toppings. I didn't like the taste of their yogurts. I went yesterday afternoon and the male working there did as little as possible to help us and talk to us. When he did, he was rude. There weren't any sample cups, and I asked for some. There were 4 of us and 2 others in the store. He put out two, and seemed annoyed when I asked for me. He put out 3 more. I would have gone back since my son liked, it but the non-friendly staff makes it a no for me. read more