Came in for mulch and dirt to prep my garden beds for next year, plus some other odds and ends. It…read morewas a little bit of a hassle to get some of the items, even though I was trying to use the app that tells you where everything should be. The staff were helpful and were able to walk me to the areas that I needed to be. I know I typically get the mulch and dirt from Lowe's because it's a better price.

Carmen who works in the cabinets has helped me several times with different things throughout the…read morestore. Marci front end manager I believe helped us with our return flooring we really appreciate this help. Their store is 180th wright St Omaha NE ty girls,I

Liz the store Manager was beyond helpful, when we were over promised by another employee for a…read moregrill that they said was in stock and would be assembled and ready for pickup the Friday before Memorial Day, Liz helped us to locate one just in time. she went above and beyond for us! we can't thank her enough!

They close at 7 but customer service is suspended by 6:30 every day. I think the employees would…read morerather be off at six. Horrible work ethic from everyone involved don't bother going to this location.

I came in looking at shower options, and basically found what I was after. The style and size I…read moreneed are very rare, and I did not expect to buy one today. I was able to find one product to fit my needs as a three-piece, alcove, shower, but the door was not in stock, and would need to be purchased online. This stock is similar to other stores I have looked at, so this was no surprise. The staff was helpful, I asked them about the product I am after, and they were able to clarify, which type of door I need with this, and why they are so hard to find. This was much appreciated!! There was a lot of staff around, asking if we needed help the whole time we were in. Easy shopping, experience, and friendly staff!

We needed a steam cleaner in a pinch for the carpet after and unfortunate pet accident, this what…read morethe spot to get one! They had a great deal on the cleaners, we went with the roast. It was easy to find, and check out was smooth.

I've been in the store many times, and purchased a variety of products. They have a great…read moreselection! Some items are priced very reasonably, some lower than competitors, and so much higher. After doing a little research, I purchased solid wood, vanities, here, and got a good deal. Their ceiling light and fan options are good, and reasonably priced as well. I will continue to shop here, while doing my research as some items are a great deal, and some are priced much higher for the same brand than at another retailer.

Complaint Regarding Failed Delivery -- Store #147, Maple Location…read more My wife and I recently purchased a refrigerator for over $2,000 at the 147th and Maple location. The associate who helped us was very pleasant and confirmed our delivery would be this Thursday. This morning, I received a notice stating the refrigerator would actually be delivered today. Based on that notice, we took the necessary steps to prepare: we removed all perishable items from our existing refrigerator, unplugged it, and defrosted it so it would be ready for the swap -- done as a courtesy to the delivery crew. We waited all day. At approximately 3:00 PM, a truck arrived -- not with our refrigerator, but with a compression hose for a refrigerator component. The driver seemed as confused as I was that no refrigerator was on the truck. I called the store and spoke with an employee who was unsure how to handle the situation, and I was escalated to a manager named Matt, who declined to provide his last name when asked. I explained the situation in full: the notice I'd received, the steps we'd taken in good faith, and the fact that our perishable food had been sitting out and spoiling all day. Matt explained that the delivery was actually being fulfilled by a different store location, and that the incorrect notice was likely their error. I told him that regardless of internal fulfillment logistics, this company was my point of purchase, and the responsibility for accurate communication rests with them -- not with me. He was polite and apologetic, but stated there was nothing he could do: it was too late in the day to correct, and the refrigerator would now not arrive until tomorrow. When I asked how the company intended to compensate for the inconvenience -- spoiled food, a wasted day, and a defrosted, unusable refrigerator -- I was told there would be no compensation, only an apology. Unfortunately, this isn't an isolated incident. Not long ago, I purchased a dishwasher from this same company, which included a paid installation service as part of the purchase. When the installation crew arrived, they were unable to determine how to shut off the water source to the installation area and, as a result, could not complete the job. I ended up having to hire and pay for my own plumber just to get the water shut off so the installation could be finished. I was partially refunded for the installation fee, but was left without a working dishwasher for several additional days in the meantime. Between the mishandled dishwasher installation and now this refrigerator delivery failure, I'm seeing a clear pattern: poor internal coordination, a lack of preparedness, and -- when things go wrong -- no meaningful accountability or compensation for the customer's time, money, or inconvenience. I'll leave it to others to judge whether this is acceptable conduct from a major retailer after two large purchases, both made and prepared for in good faith. From where I stand, this reflects a recurring failure at the operational level that the company seems unwilling to own. Needless to say, I will not be doing business with this company again.

Always on time, always quality work! I've done business with them for 20 years and never had a bad…read moreexperience. Larry Gregurich

Rude and overcharged For unauthorized repairs. Promised 7-10 riding lawnmower repair, many calls…read moreand 5 weeks later I finally have my mower back. Customer service is awful, they never called and when I would call to get an update, I was treated as and inconvenience, guy would complain busy snd had other work to do and hung up. This happened several times. The mover was transferred to Gretna, they never called to ask or tell me this and I was overcharged for this service $80 freight charge. They did a tube up as well and never called to ask if I wanted this done either, again over charged snd expected to pay for services I never requested or authorized. Communication and service were horrible.

We had Kitchens Redefined reface our old cabinets and the end result is amazing. Kelley and his…read morestaff were very thorough in explaining things and they were easy to work with. They responded quickly to questions and concerns we had. The carpenter, Bryan, and the painter, Dan, were personable and respectful of our home. I wouldn't hesitate to use them again.

Kitchens Redefined re-doored and painted our kitchen cabinets and drawers, installed new backsplash…read moreand counters. Job tread communication platform is helpful. The contractors like Dan and Mike did excellent work with great communication and showed up on time. Jose, the job site foreman, was very available, responsive and pleasant to work with

Roman Shades are more trouble than they are worth. They don't mount well and break frequently…read more Blinds in the pic here were installed by the store within the past month. This was after I had them repaired already. I'm ready to trash these blinds and get new ones because they won't stay up all the way. They are also too heavy for the mounting brackets which bend (then let in light) and rip out of the wood frame. All About the Blinds is also very slow to respond. They had my Roman Shades in for repair for nearly a year because they forgot about it.

We have used All About Blinds for our window covering needs at our last two homes and have been…read morenothing but impressed both times. Our latest experience has been amazing! We added two different sets of additional blinds to our home that they were able to match perfectly to the ones previously installed by the old owners. Although the manufacturer time is a little long due to covid (was explained ahead of time), everything has still come in looking like their previous quality. Sleek, clean and well crafted blinds. We have had both the faux wood and the two-tone sheer blinds Installed. Would definitely recommend because they are affordable yet quality window coverings! I will post pictures when the latest additions come in.