Taylor has been so helpful every time I've gone. Very sweet staff. I go out of my way to shop here…read morebecause of that.

A HUGE "shout out" to PETS SUPPLIES PLUS...the welcomed Hands, Hearts, Paws Rescue today ....Meet…read moreand Greet to allow people to come and get up close and personal with some of the beautiful pups up for adoption! Great store, great prices, top quality brands....(I heard from my pups!) food, baked goods, toys, outfits... all your pups needs are met at one place! The stuff was so very nice ...very dog friendly... up close parking and great location!

We love the bulk cat litter option at PETCO. This reduces the amount of plastic kitty litter jugs…read morewe use and we feel better about our plastic waste footprint.

I needed a last minute appointment for grooming and was able to get in at Petco. The online booking…read moreprocess was simple and easy. Nichole did a great job grooming my Yorkie and I plan to take him back. They also have a good rewards program. Everyone in the grooming department and at the register was friendly and polite.

I went to this place back in 2013 or so when it was called something else and the lady always…read morenicked my dog. After moving and looking for a new place now, I found them under a different name so was hoping it was different ownership. It might be but the lady who nipped my dog still worked there. She was NOT my groomer this time. I went here for a while and it seems like the groomer was "dog shaming" me. She would tell me how matted my dog was and give her terrible haircuts claiming that she had to. She also said my dog was mean and needed a muzzle. I took them to PetSmart last weekend and they raved about how good she was and that it must have been the old groomer's bad energy that made her like that! Who knows but regardless, I will be going to PetSmart from now on.

The Absolute rudest people you ever come across. Do not waste your time. Find someplace else and…read moredeal with people that have manners are courteous and know how to interact with the public.

The store is clean and organized. The staff are friendly. This location does not have a vet on…read moresite. So, if your pet needs a prescription food (like mine...), you cannot buy it here. Until this location has a vet, I cannot recommend this location. Pets are welcome, as usual. A nice store minus the vet.

If one could post NEGATIVE stars; I would. My family & I recently relocated to Council Bluffs from…read morethe Twin Cities. Today we had our first experience at this PetSmart and it was nothing short of horrendous. As a fish owner for 15+ years of both fresh water & tropical fish I am disgusted in this company for their lack of care when hiring and training employees. I experienced a snotty girl (Abby) who couldn't have been over 17 years old, refuse to sell me goldfish because she didn't like that I was "buying a couple of THEIR cheap plastic fish bowls" demanding sternly "that's not how you care for fish"! Mind you she knew nothing about me, our "fish" situation and didn't bother to ask ANY questions. It didn't matter that I explained to her I had 25+ gallon tanks at home waiting and I knew very well how to care for them. Not to mention an equally as ill trained manager that can't make eye contact or most shameful; corporate headquarters that promised a phone call three times over in the last 6 months but doesn't follow through. This company is SHAMEFUL. No clue how this company is in business. Can't imagine they will be much longer at this rate. DO BETTER PETSMART!!!

Going in here was almost like a step back into the past of mom and pop pet stores. They have a wide…read morevariety of alot of things. As far as animals they have ALOT of birds. I have not seen this many feathered friends in quite awhile. I have grown up always having a parrot or being around them. They had an African Grey which was pretty shy and timid but its cage was lower so i'm sure it didnt like that. Also a Macaw which was friendly and wante attention without any lunging towards you. Quite a few conures of a different few types being friendly and inquisitive as usual. The budgies were super friendly and would join in whistling with you. There were even a couple of (what looked like) Yellow Headed Amazon parrots but they were pretty shy so they might had been young but looked in very good health. Other things of note would be some spikey boi hedgehogs and even a chinchila.

They do not take good care of there animals. I went to the Bird Cage and it was not a good habitat…read morefor the animals. The Hamsters not having the need for them to thrive and trying to escape there cages because of the conditions home. Also rough conditions for almost all of the animals. I do not recommend going to the bird cage. I do not feel like this should be still a bus

Wag has been a life saver with my two cats who REFUSE to let us trim their nails at home. It's $15…read morea cat to get all four feet trimmed and they are so fast. My chill cat is out in 2 minutes and my squirmy one is out in 3. They've never hurt them or made their nails bleed or anything like that. $15 every few weeks is so worth the girls having soft feet and not having to go through the battle of trimming them at home. Also the staff is so kind. The person working the register every time I am there is so sweet and helpful. The groomer is gentle with them and takes great care of them. Aside from the general stress of taking my cats out of the house, they are treated great at Wag and the staff is calm and gentle and work to keep the cats safe and calm. They've also got a fun selection of toys, snacks, food, and accessories (if you're lucky enough to have a pet that will wear them ). I totally recommend and will continue bringing my girls here until they give me a reason not to (which I don't foresee). I cannot vouch for the other grooming they do because I've only had my cat's nails done, no other services yet.

We have an elderly, arthritic dog who requires a lot of care. He was in yesterday, and though the…read moregrooming took a long time (requiring a lot of patience), he looks great--and hopefully feels some relief from the matting. Thank you for showing such grace and understanding with him!

This was our first experience with grooming at pets earth, and we had a great one! My dog doesn't…read moreneed grooming more than twice per year, but when he does, he needs about 10 lbs of hair removed. Since shedding season has just begun, we decided to take him in for a shed treatment and bath. We heard about this place from my sister-in-law who has taken her dogs there for nail trims. You have to call to make an appointment, but they're really flexible and I didn't have to wait more than a few days to get in. They also asked what my vet was so they could verify the rabies vaccination, which was nice that I didn't have to chase down his records myself. When we took him in, the front desk person was welcoming and help us get all checked in. They asked a few questions about his demeanor, and we assured them that he is mostly a chicken and the most difficult he'll be is he'll freeze up when he gets anxious. They called me about two hours later and he was ready to go. I had to get him within an hour of him finishing. When I got there, I paid first and then they brought him out. He had a super sweet bandanna on, and I could tell that they really worked hard on getting his undercoat out. We haven't had the best experience with de- shed treatments around town as he always comes to us just as hairy. I think some places think that they can get a few minutes of brushing and then call it good but this dude has like three layers of undercoat. You can tell the staff here really spent time on getting that out. Not to mention he smelled SO good. No wet dog smell here. We didn't use any other of their services or do any shopping, but it looks like they had a good selection of products. This isn't our closest local dog store so we probably wouldn't come to just shop but I would return for the grooming services.

The staff has consistently been rude, like some of us have never run a business and understand…read morecustomer service, scheduling, and TALKING ABOUT CUSTOMERS WITH THE DOOR OPEN? Just disgusting! I won't take my boy back. He has been butchered the last two times we have taken him. I hate trashing a business, but this one is steamrolling downhill fast.

I enjoyed the store. Friendly and helpful people. It's got all you need, clean, well organized;…read morewithout the big box store feel. Nice business and good location. We'll be back.

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nations largest independent pet store with 600 locations and counting, we make shopping local simple.

A special place to take the pups when it's time to restock on treats and toys…read more The staff are friendly and go out of their way to order specific requests that may be out of stock.

This store has everything you could possibly need for your pet and more. They have great deals and…read morespecial treats for your pets. I appreciate that the store is conveniently located and they offer healthy options. The staff here is friendly, helpful, and kind.