I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!

Adam helped us change out a headlight and was super friendly, professional and helpful! Would…read moredefinitely recommend this location and business. Hope they will open on closer to us in DC too.

Employees are not friendly like if they just don't wanna work. Good parts but bad employees.read more

I needed an alternator and I called to check on availability and they had the part in stock. Fast,…read moreeasy, and friendly service. Great prices too! My mobile mechanic Jerome recommended this place and I will definitely be back.

Great experience today! I found the exact parts I was looking for and I bought them for a very fair…read moreprice. They have used parts, new parts and a retail store with obscure products for the DIYer, they even sell automotive paints and products to complete any project. One stop automotive shop. Check them out!

To my surprise I was charged $400 each for BMW Headlights. I found a set of both headlights on…read moreAmazon for $225 later. I spent a total of $800 and was reminded that it was a BMW. The Customer Service was great but the overpricing has ruined my entire experience and depleted some of my savings. Don't let this happen to you. Do your own research before purchasing. Unfortunately I did not until after the fact - I'm embarrassed to say. Caution and remember to Check Amazon. They have very competitive prices on their used auto parts.

Hit or miss. You should do your own research before you go. In my experience they don't always have…read moresomeone on staff with expertise, unlike other advance autos.

Wife came here to get a battery and the employees didn't offer to help at all. Thankfully I was…read morenearby, came over and carried it out to the car and installed it. The guys in here just sat on their rear and are not worth their paycheck. Gone are the days with actual service! If it's a company policy to not help, then folks need to stop buying anything here.

I thought that I was smart when I ordered all my supplies at 7:30AM this morning. I arrived at…read more0820 and nothing was ready. The store clerk walked to the back to fulfill my order and came back with (1) air filter at 0835. Now I have to pickup all my supplies that I need and get back into line 0850 I'm at the register waiting. I don't leave the store until 9:10AM. Don't come to this store in less you have no plans for the day. Understaffed, utilizing a new inventory system. In the end I lost all the discounts, had to pay $15.00 dollars more for my order, and gave away 50 minutes that I did not have. This store is dying slowly, if you are detailed oriented and have multiple weekend projects and plans stay away from this store.

Well now, yes I'm very disappointed in the customer service at the Clinton MD. Advanced Auto. My…read morewife was taken advantage of because she simply trusted an employee who told her what car part she needed. My wife knows nothing about car parts. She showed an employee that her head light was out and he sold her a $21.00 bulb that he picked out for her failing to mention that if it's the wrong bulb that she could not return the item. Well sure enough it was wrong! She did not use it but she did open the box therefore they would not refund her money or replace it for the correct bulb. They were rude and unconcerned including the manager. We should have went to Auto Zone.

SORRY MFS! Just literally called 8:55 am asked dude about deals for oil + filter asked him if he…read moreknow the prices his answer ? "Nah I don't" I been stopped coming here due to the staff having 0 knowledge but calling this morning made me understand why I stopped coming here

Helpful staff and friendly service. These folks work hard! AutoZone Rewards card is a good deal for…read morefrequent shoppers!

I towed my vehicle to this establishment for a new motor. My service Rep. Joshua Isselbacher was…read morenot good.He was pleasant when he was getting my money up front. He even told me that they fix cars that are paid for up front. That is why I paid for everything up front and he still had my car for a month, giving me the runaround. In the 3rd week, I called again to get a status, then he told me there were others in front of me and I replied "you did not tell me that up front, if I had known that up front I could have taken it someplace else. He then tells me I can come pick up my car and motor and take it someplace else. I replied to him, make that make sense at this point. At the end of that week I spoke to a Phillip whom was more professional than Joshua. I believe Mr. Phillip spoke to Mr. Joshua about my car because Mr. Joshua called me with a more humble attitude and my car was ready in the next 2 days. When I went to pickup my car, Joshua was trying to give me the key to go get my car from around the back. I had to tell him my foot was hurting and he could see I was using my cane, he then went to bring my car around to me. When I got in my car they left there trash on my floor and dirt on the floor and the door of my car. However to be fair, my car is driving good. VERY POOR CUSTOMER SERVICE FROM MR. JOSHUA ISSELBACHER.

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.