Great customer service on time and told me everything that was wrong and even call me when they notice something els.

All I can say is Louis and his Team will be handling my daughters and my cars from here on out... I took my car to the Hyundai dealer to get coolant leak fix.. they told me over the phone it will be 165 to diagnosed the problem .. when I got there they said 250... then they tell me it will me a couple hours even before they can look at it .. they took my car to the back .. I immediately told them .. It's ok I'm leaving... I called Metopolitan and they told me I could come right away ... they diagnosed the problem right away .. found the part and my car was ready to be picked up just before closing.. They even called my warranty company and took care of the payment ... I was so pleased .. read more

Great service. Great team. Great people. As a female i have always felt that mechanics have taken advantage because of my lack pf knowledge about cars. However i truly trust this the mechanic as well as the management. There prices are fair and they are the best. read more

When I went to this auto place, I requested for a diagnosis of the vehicle to be check since there was an issue with my vehicle underneath. The guy or the owner that was servicing me was very blunt and dismissive and was not giving me any confidence that the diagnostic will be done well nor that their will be a timeline or a call back when it becomes finished. So I waited until tomorrow and given them a call and told me that the vehicle is ready. Once I saw that the vehicle was ready and good to go I was told I have to pay for a $25 dollar fee plus incentive while also being told that none of this ain't free. While I was okay with paying for the fee I didn't like the attitude that the man was giving to me as if I an inconvenience. In the end he changed his mind about the fee and returned the key to me. I will not be returning to this auto service again due to the attitude and rudeness that I had there. read more

I have been a customer for years. I have always had Honda cars and Louis keeps them in running and in working order. He is very knowledgeable about Honda's and will let you know what your car issue is. My car has over 100,000 miles on it and Louis has it humming like a fine tune. read more

Just Amazing I have nothing but respect for this shop, they always take care of my truck quickly and let me know everything happening. Great Place and the owner is awesome. read more

I have had my cars serviced by Metropolitan Auto Salon for the past 12 years. I trust their mechanics and the service is prompt. Not only does Metropolitan provide great expert service but they have helped me keep my 1994 Chevy Tahoe and 2015 Lexus in tip-top condition for reliability on the road. I will refer anyone to Louie and his shop. read more

Metropolitan can work on high end and regular vehicles. I have trusted my cars/trucks to Metropolitan for over 10 years and have never been disappointed. I have referred my family and friends and they all have had great service. The mechanics are honest and experienced to handle your auto problems. The service is great and shop will keep you informed about the problem, the work and the cost so that there are no surprises. I will not trust my vehicles with any one else but Metropolitan Auto Salon because they are experts at what they do! read more

Broke my car key with no explanation. Lied to me about the work I needed just to over charge me. Metropolitan auto salon was my worst experience . They was very unprofessional. read more

Louis and his team service and care for 4 different vehicles for myself and my family ranging from a 23 year old car to a brand new SUV. They are highly consistent with communication and the turn-around time from drop-off to pickup. I recommend this business to any and every one that asks me for a mechanic referral. read more

I have got him to put three engines in done well. One engine sounds like a lifter problem but its going back. Don't listen if big

TERRIBLE!!! Dont bother. They couldnt even repair my car because they lost my keys! I had to go back to the shop twice to help them find my keys and the owner had the nerve to tell me I never gave them to him. He had me look at where he keeps customer keys and literally they are all over the front desk, no organization, or tags to account for anyones property. I literally was behind the front desk picking through a pile of random keys trying to find my key fob. Where is the security in that? Someone could literally reach over and snatch someones keys. When I told him I was sure I gave them to him he told me that all he remembers is me approaching him while he was on the phone and that I should have waited until he got off the phone... Like what??? No self respecting . business owner speaks to a customer that way. Add to it, he had my keys the whole time then tried to play it off like he found them on the ground outside. I truly feel sorry for anyone that gives this place any business. Do yourself a favor and YouTube how to repair your car before you give this place any business. I assure you, your car will be in much better hands. read more

I took my vehicle here for a major repair and was treated very politely and I took note of how professional the other mechanics were and how clean the shop was. After the problem was diagnosed I was given a call and the whole repair was explained to me in detail and the cost before the work began. I checked with several other Mechanic Shops and not only was Metropolitan Auto Salon the lowest but they were also able to get it done the quickest. I will always come back here for minor or major repairs for all of my vehicles as well as refer my friends and family members. read more

Before you take your vehicle anywhere else, try Metropolitan. Louis is the owner and I have been taking my vehicles to him for well over 10 years. He's very competent and fair, more importantly, he won't take advantage of you. I've sent many people to him over the years, and there hasn't been one complaint. He will get you in and out , so that you won't be sitting there in the shop all day. Call before you go because he just moved to his new location 2 weeks ago. I took my vehicle to him this morning for brake pads and I was out in 20 minutes. If you want to be gouged by other auto repair shops, feel free but if you want an honest, experienced mechanic to work on your vehicle,then try Metropolitan. read more

There's no rating necessary. This is the worst mechanical shop in the DMV. For all readers who based their decisions on reading reviews please avoid this shop like COVID-19. Here's my experience. Take my car to this shop, to get my driver's side window fix that was off track. Who ever worked on my car fixed the window, but failed to put all the pieces back on the door panel, now of which my driver's side door doesn't close completely. Just two days later, I'd taken the car back to inform Louis the Owner of this issue. He'd suggested that the issue with my door didn't happen when they'd fixed my window. The crazy thing is, I didn't have any problems with my door, until only after the window was fixed. This is why it's hard to support a Black own business. Louis the owner is a Swindler in every negative connotation of the word; disrespectful, non business oriented, arrogant. Please avoid patronizing a two cent shop, with an owner with a 5 cent attitude. A class action Law suit should be filed against this shop from those who've had the same experience. I approve this review. read more

I love Metropolitan Auto Care Salon! I have been going there for over 15 years, and they always take excellent care of me. I only trust them alone with all of my vehicles. Louis and the guys have great knowledge about mechanical work on cars, so there is no problem they can't fix. Their prices are good as well. I highly recommend them to anyone that needs a good mechanic! read more

I was pleasantly surprised by the level of service here. I went here to have my brakes and A/C repaired. They were cheaper than some chain auto repairs I've been to in the past. They were nice and clearly explained the work I needed to have done. Most importantly my brakes and A/C are working great! I'll be back. read more

Don't waste your time with this shop. I purchased a new alternator at this shop and it was installed improperly. Three wires were left disconnected which resulted in either very weak starts or not starting at all. When I took the car back to the shop they tried to tell me the problem was with my battery insisted there was nothing wrong with their work (they never bothered to check the connections) even though I'd had a new battery and starter installed on the car. What was worse was the poor attitude of the people in the shop. They insisted they knew what they were doing even though the car was obviously not working properly. I took the car back to my regular mechanic who identified and fixed the problem by reconnecting the wires (at no additional charge) and I have not experienced any problem with my car since that time. read more