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    Brandywine Auto Parts

    1.9 (94 reviews)
    Closed Closed
    Updated 2 months ago

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    They are lazy ass motherf*cker good for nothing. All they are good for is destroying customers car. Not putting things back probably. have they gotten sue before? like how are they even fuckin open especially with so many bad reviews and many Incidents . And as I am reading the reviews and the owners respond are shocking to me making it seem it's the customers fault. We'll see what's the next step .‍ how is this even safe . Opinion are welcome

    Mari Austin, sales/customer service representative is very vague & unprofessional. Made me wait 2 hours thinking I was about to get a part. Only to make me stay pass closing time. Then I walk up to the last 2 workers (which was her and her short fragile husband) that are leaving only to be shouted at & threaten by saying they was going to call the cops on me. I, very confused just wanted an explanation while her husband was yelling at me behind lock doors. Finally got them to talk only to blame me for the miscommunication. Seriously? I heard y'all was bad but not upright dogshiet. Mari was very vague, misleading & just incompetent. From the first time I walked up with my order number she ain't say anything for the next 5 minutes. Just made me stand there for 30 mins only to tell me the part don't work or it's not there, (the usual lies they tell) and then handed me another work order (1hr prior to closing) and said "they" will call me later. Then she said a mechanic will call me. Then I told her I'll just sit in my car and wait till they do call me and she said agreed. She made me think I was getting a call from that same store for a part I was going to get & I just sat in my car.

    I posted on the Brandywine site about the warranty I paid 200.00 For and some person posted that they have no record of me purchasing anything from them I have every reciept and you can not be any type of manager for brandywine auto parts to tell someone who has spent over 1000.00 dollars in your establishment your investigating skill need to be updated in the mean time my car is sitting in a shop for months waiting on you people to acknowledge my warranty and do the right thing.

    Will S.

    I called this place asking for if they had this part for my vehicle. This guy called joshua SAID YES WE DO HAVE IT I EVEN ASK HIM CAN YOU PLEASE MAKE SURE Because is 1 hour and 45 mins drive for us. And he respond o yes we defenitly have it Drove almost 2 hours to find out they got nothing and he tried to pull wasnt him who anwser the phone and told us yes they did.

    As I was pulling in

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    11 months ago

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    2 years ago

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    3 months ago

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    3 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Came in for what should've been a $10-$15 part, the guy tried to charge me $50. One look on eBay the same part is $10 shipped to my door.

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    10 years ago

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    14 years ago

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    5 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    These guys here are always dependable for any part you need and great customer service!!

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    9 years ago

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    Page 1 of 3

    Ask the Community - Brandywine Auto Parts

    Review Highlights - Brandywine Auto Parts

    Additionally, while I waited for the installation of a car part, the guys consistently provided great customer service to the many people who entered the facility.

    Mentioned in 2 reviews

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    Autozone - This guy is a real class act. Rude and not helpful at all

    Autozone

    (8 reviews)

    I purchased a set of rain x silcone wiper blades for my car from this location two Sundays ago from…read moretoday. The associate wasn't sure about installing them that day. He finally did. Well lo and behold he installed them incorrectly and I didn't notice until last night when I drove in the rain for over an hour straight Fast forward to today 12/16. I called the store and asked to speak to a manager (Gerald I believe). I explained the situation and he said you can go to any autozone and get them replaced no questions asked. So I drove here at 6:35pm. He asked me to describe who did the job and chuckled. Then he saw that the plastic was left on the blades and they would be fully operational now so go ahead and test them out. I explained I couldn't because A. Its not raining. B. I don't have enough windshield wiper in my car to give it a true test. He seemed irritated at the fact that I insisted that he replace them and then proceeds to tell me to leave and go elsewhere with an attitude. So trying to help an upset customer over a botched job by one of your own employees is my fault? Now I have scratches on my windshield because of their negligence. I even called the one in la plata and the manager told me to call customer service and not waste my breathe. I should listened to my wife and avoid autozone. I will never shop at another autozone ever again

    My car had a part that was needed and Jerell was wonderful in assisting me. He answered all my…read morequestions with correct answers and didn't hesitate to give me a pleasant experience! I've been to this location a few times and that's not the norm so thought I'd give a review.

    Brandywine Auto Parts - autopartssupplies - Updated May 2026

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