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    Brandywine Auto Parts

    1.0 (1 review)

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    7 years ago

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    Autozone - This guy is a real class act. Rude and not helpful at all

    Autozone

    (8 reviews)

    I purchased a set of rain x silcone wiper blades for my car from this location two Sundays ago from…read moretoday. The associate wasn't sure about installing them that day. He finally did. Well lo and behold he installed them incorrectly and I didn't notice until last night when I drove in the rain for over an hour straight Fast forward to today 12/16. I called the store and asked to speak to a manager (Gerald I believe). I explained the situation and he said you can go to any autozone and get them replaced no questions asked. So I drove here at 6:35pm. He asked me to describe who did the job and chuckled. Then he saw that the plastic was left on the blades and they would be fully operational now so go ahead and test them out. I explained I couldn't because A. Its not raining. B. I don't have enough windshield wiper in my car to give it a true test. He seemed irritated at the fact that I insisted that he replace them and then proceeds to tell me to leave and go elsewhere with an attitude. So trying to help an upset customer over a botched job by one of your own employees is my fault? Now I have scratches on my windshield because of their negligence. I even called the one in la plata and the manager told me to call customer service and not waste my breathe. I should listened to my wife and avoid autozone. I will never shop at another autozone ever again

    My car had a part that was needed and Jerell was wonderful in assisting me. He answered all my…read morequestions with correct answers and didn't hesitate to give me a pleasant experience! I've been to this location a few times and that's not the norm so thought I'd give a review.

    Brandywine Auto Parts - autopartssupplies - Updated May 2026

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