Overall brandywine auto parts has been around for years and has always been a consistent place to…read morego get auto parts .Also the customer service has always been good at the times when I visited .

Horrible, telephone customer service…read more Hey listen , I fully understand the phone ringing off the hook, and a high paced environment. But this individual clearly was trying to get me off the phone in the quickest record setting way possible, cut me off mid sentence, and just flat out being negative. Never will I call upon them ever again. It's shame the company I work for has a large fleet of Vehicles. Oh Well.

I towed my vehicle to this establishment for a new motor. My service Rep. Joshua Isselbacher was…read morenot good.He was pleasant when he was getting my money up front. He even told me that they fix cars that are paid for up front. That is why I paid for everything up front and he still had my car for a month, giving me the runaround. In the 3rd week, I called again to get a status, then he told me there were others in front of me and I replied "you did not tell me that up front, if I had known that up front I could have taken it someplace else. He then tells me I can come pick up my car and motor and take it someplace else. I replied to him, make that make sense at this point. At the end of that week I spoke to a Phillip whom was more professional than Joshua. I believe Mr. Phillip spoke to Mr. Joshua about my car because Mr. Joshua called me with a more humble attitude and my car was ready in the next 2 days. When I went to pickup my car, Joshua was trying to give me the key to go get my car from around the back. I had to tell him my foot was hurting and he could see I was using my cane, he then went to bring my car around to me. When I got in my car they left there trash on my floor and dirt on the floor and the door of my car. However to be fair, my car is driving good. VERY POOR CUSTOMER SERVICE FROM MR. JOSHUA ISSELBACHER.

The worst customer service and very unprofessional lady I mean I use that word sarcastically is the…read moreworst customer service skills I've ever see yelled at my boyfriend when he asked who were we waited to speak to and when we finally saw him a guy in sales named he the worst they must know the owners because a business can't actually be this bad I swear I will never spend another dollar there they need to close I'll shop at advance auto they have better customer service and don't scream at customers I going to call and speak to the owner the little guy obviously isn't the big boss

What a nice change to go to an auto parts store and have friendly and knowledge staff! They were…read morevery helpful offering suggestions and locating one of the additional parts I needed at another location. I was thoroughly pleased. Although it is a little farther for me to drive than other places, it is well worth the trip.

From the owner: Carquest Auto Parts at 2725 Old Washington Road in Waldorf is one of the nation's leading auto…read moreparts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Waldorf, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Who knew a headlight bulb could cost $100?! Going to autozone saved me the cost of labor if I had…read moregone to a body shop to have it replaced. There was barely any wait time and the associate was very helpful. Shout out to the young lady, Porsche, that replaced my car headlight. It was pretty difficult to get to the bulb but she did it. Keep up the great customer service!!

This store is conveniently located close to me so I enjoy the quick trips here. Staff is generally…read morefriendly and helpful and have had no problem finding a part I need but do not seem very knowledgeable. On one occasion, this store did not have my part but did find my part at a competitors store. I appreciated the business integrity to me as the customer. Considering I mostly go here for consumables (i.e. oil, cleaning supplies, etc.), this store has what I need with a friendly staff.

Adam helped us change out a headlight and was super friendly, professional and helpful! Would…read moredefinitely recommend this location and business. Hope they will open on closer to us in DC too.

Employees are not friendly like if they just don't wanna work. Good parts but bad employees.read more