While scheduling a Maryland state inspection for a vehicle is easy to accomplish with Ft Washington…read moreAuto & Tire, it is evident that the main reason they "serve" as a Maryland State Inspection Station is for the added benefit of their crew obtaining the work required to pass the inspection rather than focus on what the customer needs in accordance with the Maryland state guidelines. ....talk about poor customer service!!! We took a vehicle for Maryland State inspection. They documented 3 "Declined Jobs" 1.stabilizer link right front has play 2.stabilizer link left front///suggested 3. battery hold down. (and a) note: "passenger door does not open properly" We took it to our mechanic who repaired the "Declined Jobs" AS REQUIRED. When we took it back to Ft Washington for reinspection, we were told it failed because the door had not been repaired. HAD FORT WASHINGTON AUTO & TIRE LISTED THE DOOR AS ONE OF THE "DECLINED JOBS" AS THEY SHOULD HAVE, our mechanic would have repaired the door also. When asked WHY they failed to list it as a "Declined Job" the response was "...because we don't repair the door so we couldn't give you an estimate". Again, since they could not benefit from the repair, they caused us GREAT inconvenience! Thus, we strongly recommend you take your vehicle to a Maryland Inspection Station which inspects your vehicle and DOCUMENTS THE INSPECTION RESULTS IN ACCORDANCE WITH MARYLAND STATE GUIDELINES. Fort Washington Auto and Tire certainly failed to do that.

Called in the evening to see if the inspector was still available. Tamara answered quickly and told…read moreme to come on in. Upon arrival, I pulled to the front but only accessible parking was available so, i pulled around back. Tamara saw me, ran out to meet me, took my keys, and got me right in! I was instructed to go inside and speak with Betsy. She assisted and had me giggling with shared interest. I made a few phone calls while waiting and then my car was done. Excellent wait time!! The entire experience was smooth, from the original phone to call to receipt retrieval. Thank you, all!!

I patronized this business for a car inspection and they were efficient and speedy. They were…read moreextremely nice and detailed.

Brought my daughters car here for a MD State inspection. They were courteous, friendly and honest…read more So glad I checked reviews and found this place!

Thank you in advance !!' Carlos outstanding service!the oil change Everything went well in a…read moretimely manner

There is a reason this place always has openings! I went end of day for oil change. They claimed…read moremy coolant was "contaminated" and needed to be flushed for over $300 or else my engine would overheat. I declined this and the other expensive services they wanted to provide. Sure enough, right after I drove off, my vehicle did overheat for first time ever! Turns out the coolant had been completely drained! Other mechanics told me there was no way this could occur naturally.

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

I went here for a vehicle inspection. They were very professional and kept me in the loop when it…read morecame to the wait time. I would definitely go again. My only thing is that you can't really drop off your vehicle overnight. I guess it's just the area.

This business is DISHONEST AND FINANCIALLY PREDATORY- especially when it comes to women…read more Do not be fooled by the positive reviews you see here. To get an accurate understanding of how dishonest and predatory this business is particularly when it comes to women sort the reviews by looking at the lowest reviews. On Sunday, I had my vehicle towed to this shop. My AC had stopped working and after driving for sometime fumes started coming from the front of the car and liquids were dripping from the bottom of the car. When my car got brought in, I called and explained exactly that. They told me it would cost about $67 to do a diagnosis of the issue. The next day, Tim called me and said the issue is my radiator and I needed to replace the radiator. He told me the total cost would be $764. I told him I would call back because I wanted to get a second opinion. I wanted to get a second opinion because this past December I brought my car in to them because my AC/ heater was not working. Then I paid them over $600. Now six months later I was having the same issues. Because I couldn't move the car to another mechanic, I contacted a mobile mechanic. In my messages to the mobile mechanic I said the same thing that I told this business. My AC stopped working and the car started fuming. In the end, I could not coordinate a time with the mobile mechanic due to work, so I decided to go with Myers. The next day I called them to okay the service. Tim now quotes $849, instead of the $764 he originally told me. I explained to him that was not the price he quoted me before. I wrote the price down, but he lied and said it was what he told me. I negotiated the price to $813 because I just wanted my car fixed. I okayed the service after he assured me he did a diagnostic and the issues would be fixed. Of course, I'm thinking the AC would also be fixed. When they called me to say the car is ready. My sister goes to pick up the car and had me on facetime. The very first thing I asked her to do was to check the AC before paying. LO AND BEHOLD THE AC WAS NOT FIXED. When I brought this issue up. They lied that I never mentioned the issue with my AC. We are in the peak of the summer, Why would I not mention my AC not working??? Also, why would I mention it to the mobile mechanic (see my screenshots) and not mention it to Myers, the people who have my car and are fixing my car???? Instead of them admitting their error. They tried to charge me an additional $1000 to fix the AC talking about there is an issue with the AC compressor. So they wanted me to pay a total of $1800!!!! They are ridiculous. Of course I contested this. I called Neil Myers the owner to resolve the issue cordially. To my surprise he started yelling at me and threatening me that "he knows my type" and that if I don't pay in cash I will not get my car. It was so TRAUMATIZING. I never had a business owner speak to me like that, especially when it is THEIR ERROR. The way he spoke to me I was scared because like I said my younger sister was there alone. So I immediately left work to go there myself. Then Brandon (Myers??) got involved and again instead of rectifying the situation and admitting their error also lied that I never told them. So he called me stating the call is being recorded. Then it was clear he was trying to create a recording to cover themselves legally. He also tried to tell me that I needed to pay in cash or certified check before they release my car. I called them out that it is against the law if it was not previously disclosed to the customer. In the end, I paid $749, instead of $813 because Brandon said he would give me a "discount". I found it laughable that he thought that would be sufficient to rectify the fact that I paid $749 to "fix" a radiator that is sold on amazon for less than $99 and my AC is still not working. I don't recommend this business to anyone. Also by the way the positive reviews are doctored. As a first time customer they will harass you for days to leave a review, which I am assuming why so many people feel compelled to leave these 4 star reviews. But trust me don't patronize this business!

I took my vehicle to Myers after having work done at two other auto repair shop. my vehicle was in…read morereally bad shape. I had used Myers years ago for minor repairs and was always treated well and was satisfied with their work, this time was totally different. When I took my vehicle in they did the diagnostic gave me the results and I gave them permission to make the repairs. my vehicle was there for more than a week when I picked my car up and drove approximately five miles my engine light came on and the car started backfiring and shut off I was able to get off the highway. I waited 10 to 15 minutes and the car finally started. once I got home, I called the shop they gave me every excuse in the book as to what was happening to the car. My vehicle was in and out of their service department for more than three months. to make a long story short, my vehicle was at Myers for a total of three or four months, I paid over two thousand dollars and my vehicle still is not running. The last thing I had replaced was my fuel pump. At the present time every light on my panel is on. I am eighty one years old living on a fixed incom, this has been very frustrating and I wouldn't recommend Myers to my family or friend as a matter of fact I wouldn't wish them on my worst enemy. Arrdaise Manning

The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.

As a customer for over 10 years, I continue to be impressed by the high level of customer service…read moreand quality work. Thank you, Colton

Thank you to Brandon and Valerie for staying after close and making sure my car would get me home…read moresafe!

The staff was knowledgeable and very helpful throughout the repair process. Kept me informed about…read morewhat was going on, best practices, and the timeframe, and everything turned out well. The cost of the services was affordable considering the service. Would definitely bring my vehicles back.

The best service and knowledgeable honest.. I definitely would recommend them very dependable.read more

My 2013 Dodge caravan brakes were grinding. They fixed them correctly without trying to sell me the…read moreworks! He sis suggest I plan to do some maintenance at some point but did not pressure me to do it now or any schedule for that matter. My van is riding smooth again!!! Thank you Mr. Young!!