I'm huge on customer service. Went into this store, not one person out of 4 gentleman said hello…read more No, "let us know if you need anything" or "can we help you". We have to do better at customer service. I think I'll drive a few extra miles for another auto store.

Refused to honor the Gold Series 3 year replacement. Told me to "call corporate". Not siced.read more

I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!

I needed an alternator and I called to check on availability and they had the part in stock. Fast,…read moreeasy, and friendly service. Great prices too! My mobile mechanic Jerome recommended this place and I will definitely be back.

Stopped in recently and received help from a pleasant, knowledgeable young man. I believe his name…read moreis Elliott. He helped me with picking the correct part.

Stopped in to get some rainx for the windshield all the workers were wearing masks and I didn't see…read moreany customer without one on. Everyone seemed to be doing the rite thing.

Adam helped us change out a headlight and was super friendly, professional and helpful! Would…read moredefinitely recommend this location and business. Hope they will open on closer to us in DC too.

Employees are not friendly like if they just don't wanna work. Good parts but bad employees.read more

Overall brandywine auto parts has been around for years and has always been a consistent place to…read morego get auto parts .Also the customer service has always been good at the times when I visited .

Horrible, telephone customer service…read more Hey listen , I fully understand the phone ringing off the hook, and a high paced environment. But this individual clearly was trying to get me off the phone in the quickest record setting way possible, cut me off mid sentence, and just flat out being negative. Never will I call upon them ever again. It's shame the company I work for has a large fleet of Vehicles. Oh Well.

This place has NO customer service skills. Never asked for my account, never said hello, gives…read moreattitude. Yelled cash or card twice at my DEAF VETERAN HUSBAND bc he didn't hear them the first time( specially the heavier African American male in his late thirties). If I could give it a zero I would.

Meant to write this review 2 weeks back but better late than never!…read more I went to this Auto Zone store one frustrated morning after having to jump my car multiple days in a row- the man who helped me was AMAZING! He diagnosed my car with a bad battery, helped me pick a product and changed it for me all while being very friendly and teaching me along the way. The receipt does not say his name but it does say CSR#38, transaction #864935 so if this makes its way to the store/management please know what a great experience I had and thank him again for me! Keep up the good work.

This location is always efficient. I did an online order for store pickup on today 4/23/23. In…read moreunder 5 minutes I was out the door, which would have been fast if I were not two people ahead of me. A simple brake light change in the parking lot. Shoutout to James for coming over before I pulled off to ensure everything was working.

Writing another review, I had a warrenty on my battery so I was able to get a replacement free…read more However 2 months later the battery is dead again, what really going on I will call into I get an explanation.