Absolutely worst customer service I've ever experienced. A male in his late 20s early 30s with an…read moreattitude problem made shopping there a nightmare. Didn't catch his name because he removed it from the receipt. I highly suggest anywhere else for your automotive needs.

horrible customer service was repeatedly told my order was not in the store even though it was and…read moreI had called and verified that morning with an employee there before going in. My boyfriend had to go inside the store 3 separate times before someone finally looked for it in back. They then refused to honor their own websites discount code that was applied to the order made online stating they would not honor it due to me paying in store which is never mentioned on there website. Had it been mentioned I would have paid online. I would never use Napa Auto Parts again AutoZone had the same part I needed that day for cheaper

Danny was awesome to deal with and helped me solve issues with my 2001 Ford Explorer. Excellent…read morecustomer service . Look forward to working with him in the future .

We needed help removing our license plate and Rob made sure we had everything we needed! He went…read moreout of his way to say to make sure we were set with the supplies we needed. We will definitely be coming back for our other car needs.

rude and unprofessional. Will sell you damaged parts and…read morelook at you like you are crazy for not accepting it.

I have to give them 4 stars because they were very helpful. I needed a wheel (potholes cracked my…read morewheel) and they were able to get me the exact wheel I needed at an awesome price. They ordered the wrong wheel at first so they allowed me to use it until the correct wheel was delivered! Can you say AWESOME. The wheel is perfect! I'm so grateful they allowed me to use the loaner wheel until the correct one came in. I would recommend this location. Also ask for Liz she's great!

Had to have roadside assistance come change a flat tire. The driver recommended this location for…read moreits location and he said they will take good care of you. And they did in fact take great care of me.Took the tire here and they took my vehicle right back and was able to patch it. Adam did a fantastic job. I'll be a repeat customer for sure.

***Unfortunately... I can no longer stand by my previous review... How could I know that a change…read moreof staff has occurred at this Pep Boys location since my last visit and it came with a total lack of courtesy... I can't remember the last time I experienced such poor customer service anywhere... I felt I was being mocked and made fun of as if I was the 'joke of the day'... What a shame that a few 'bad apples' most certainly can spoil the whole bunch...***

I restored a 65 Falcon and they were the most helpful Friendly and knowledgeable people for the…read morerestore. He had all the parts I need and if he didn't. He found them for me.

Dishonest scammers, buy from them at your own risk. Made an order of 200$ and never received.read more