Was told a 20 min wait. Has now been over an hour. They're apologetic but it doesn't help when your cranky one year old wants to run in the street constantly. So far, I'm NOT impressed. read more

Awesome pizza and appetizers. Cheesy garlic bread bread, pretzel bites, and the wings are amazing. Cool atmosphere and great service.

Family stopped by this new restaurant in the neighborhood. Good looking place. Pizza and salad was tasty. Ordered the jerk wings. Another family member ordered the jerk sandwich. Wings are super small and way overpriced. The jerk sandwich had double the meat compared to the wings and it was cheaper. Don't get the wings!!!! Felt like I got ripped off. Nice place just don't know how I feel about the value we received. Also questioned why the bar is facing West with zero shade when you are trying to drink a beer with the sun in your eyes. The architect and design of the building is laughable. They didn't think that one through. Hopefully they get that fixed. read more

Who the hell serves salad thats over flowing and not toss it let alone on a uneven bowl.. service is terrible. Not coming back and dont try it.. read more

My husband and I have been going the mellow Mushroom for sometime now. We love it. The customer service from the management and staff is outstanding. The food is great and ambience is great. They pay attention to your needs and wants. We love going there. Five stars !! Thank you Robert and Norma Silva. read more

Great meal here, Everything came out in a timely manor and just love their pizza creations. Magical mystery tour and mega veggie are the best so far. Have been here several times and will be back. read more

First experience with this place and already impressed. This is how you do customer service. Hostess asked my name for my pick up order and politely asked me to have a seat at the bar while I waited and informed me that the bartender could help me pay. After that, every employee that spoke to me called me by my first name, with genuine smiles, and multiple employees wished me a good day as I left. The pizza is delicious! I'll be back for happy hour! read more

Outstanding service! Logan did an excellent job!!! Kept our drinks full, and appetizer actually came out before the meal unlike some of these other places! Will definitely be returning asking for him! read more

Went there for the first time and had terrible service. They were incredibly slow. It took over 30 minutes to get our food. May I add that they weren't even busy! We were so frustrated that we ended up taking our food to go. And I forgot what my boyfriend ordered but it was mushroom something. The main ingredient for the thing was mushroom and they forgot that! Never coming back again. read more

We ate here Thurs night. My brother had ordered a coke later than the rest of us and when it was delivered he commented to us that he thought she might have brought him ice tea by mistake since there was no fizzle. He felt it was flat and sent it back. This happened a couple of times. All tasted flat to him though he thought mine was fine. He felt she was serving him from the same dispenser each time. She said she had tried them all for him. He was aggravated and told her he didn't want the coke. She said she could bring him a lemonade. He told her to just go. (At that point she should have told him she would take it off his bill and walked away.) But she told him not to raise his voice to her. (He did not raise his voice or swear or say anything nasty or insulting to her. Just very firm that the drink was not acceptable. ) Then she turned and said she would talk to her manager. A very young man then came to our table with 3 pizza boxes and told us the boxes were to take our pizzas home and there was no charge We told him that waitress had overacted and that no one had raised their voice to her. He left but came back a few minutes later and told us we had to leave or he would call the police!!! My husband said he should do whatever he felt he had to do but he was still eating and had not done anything wrong and that he was still eating his dinner and wasn't leaving. After the young man left once again, I told my husband I wanted to leave. We boxed up our food and left. Suggestion: The House Specialty pizza was not as tasty as I had before. No extra cheese as advertised and not anything special. Not worth the expense of this place. Though my husband did enjoy his Maui Wowie Pizza. And Don't expect fizzle in your machine dispensed cokes and if they are flat do not complain!!! Our ages are 65,69, 69 and 72 years old. We were STUNNED to be kicked out of a restaurant!!! read more

We had a wonderful experience again today at Mellow Mushroom on Stapley. The staff is friendly, the service was great, and the salad we had for lunch was delicious! And the manager had great music playing! read more

Amazing customer service. I've been going here for years and have never been disappointed. I love the food and always feel happy when I'm here. Definitely a great place to hang out and grab some great food and really great drinks read more

We have never been to Mellow Mushroom. We were looking for a place to have breakfast and there was a huge sign...best breakfast. When you order coffee you get your own French press. The food was amazing. Stuffed French toast for me and green chili gravy and biscuits for the hubby. It was so flavorful and plenty of food. We can't wait to come back again, and try dinner also. read more

Wouldn't recommend to friends. Decor cool and staff friendly but this is the 2nd time I've eaten here and it takes over 45 minutes to get your pizza. The artichokes were canned and the cheese was low grade. They brushed some oil on the crust and used canned Parmesan, really? Bottom line you pay premium price for low grade food. read more

I was so excited when this location opened because it so close to my home! But their customer service is NOT like their other locations! I can't speak to the food because after my phone experience, I decided it was better just to order from somewhere else! Jamisha answered the phone, I could tell she was busy and annoyed. I asked to place a takeout order and she sent me to voicemail, I called back and she put me on hold for almost 10 minutes until she came back on the line, but was talking to someone else. I could hear their entire conversation. After 5 minutes of that, I hung up. When I called back and explained what was going on her exact words were "well I can take your order but its going to take a few minutes, were really busy!" I told her not to trouble herself, we would just order pizza somewhere else. No apology or attempt to keep me in the phone. Bummer Mellow Mushroom! read more

If you're okay with below-average pizza and absolutely terrible service than the Mellow Mushroom in Mesa is for you! We waited over an hour for our pizza, and had to remind the waitress to come back multiple times (we would have ordered more!). But that isn't the worst of it, their computers kept crashing and they kept our methods of payment for nearly a half hour. We were in a rush to leave, but couldn't because the staff didn't come back and ask for cash or check, (basically holding our cards hostage to spend more time in a tacky furnished "pizza" dump). Sure they apologized (twice, over the period of nearly 3 hours) but no meal was comped, nor discount given. Seriously the manager walked straight in, reminded us of the problem and left after waiting 15 minutes for the checks to return! I am very disappointed in my experience, please, don't come here. read more

Holy cow slow slow slow. Over 1 hour to get a pizza. Asked 2 servers for Parmesan cheese to put on our pizza over 20 minutes. Pizza was good but damn so so slow. read more

It was our first time at this new location. My family just loves this place! Our pizzas wer delicious. We fot a 1/2 mega veggie and 1/2 Funky Q chicken. Although, my daughter specified no onions on her half, they did put onions. We told our AWESOME server Maverick he quickly told the kitchen and brought a small pizza that was comped, j ust for her. She was a happy girl! Maverick did good! We then had three different managers come over to us apologizing for the mistake, and we got a card for a free appetizer for next time. The staff made us feel welcome and important. We will absolutely be returning. Thank you to Maverick for making our experience a great one. We Mellow Mushroom! Oh and the drinks...omg outta this world! read more

The service was good but the pizza, was flavorless. Shouldn't go to a non Italian pizza place!

Food order was completely incorrect. Was excited for delicious looking brownie sundae and just got the plan brownie. No ice cream and no cherry on top. :( read more

Our pizza was tasty and enjoyable. The atmosphere was wonderful and our server was helpful and attentive. I will return whenever I'm in town! read more

We have been frequent guests at varies time and the service is AMAZING! From GM Kris, to Mr Brandon to our server Anthony the entire staff is refreshingly helpful. Not to mention the food is delicious, quick, & hot! -Dewayne and Lisa- read more

Hands down great food with an amazing bold twist!! Keep it up guys your doing a great job!!!

I don't know what happened to this place but the pizza is just so burnt now. This happened both times we went there at dinner time frames. The first time we went in the afternoon it was fine and very good, but the past two times we went at dinner time it was horrible. The pizza crust just tasted so dry and burnt. The meatballs and wings tasted better. I am not sure if they have a new way of cooking or if there's a new employee learning but the pizza is not good anymore. Not sure what is going on but I hope they can fix this issue. We order the mighty meaty. I hope they can fix the issue soon because we don't want to lose another place near home to eat at. The staff are pretty nice though. Kinda pricey. read more

We have been here a few times now and also done take out. The first time was the first week of being open. Both the service and food was great. We got the breadsticks, Caesar salad and pizza. All were great quality. The second time we brought a few people with us to show how good this place is. Not the experience I wanted to show them... They told us it would be a bit of a wait(an hour for pizza) which we said would be fine as we knew it just recently opened so it will take a bit longer. We ordered pretzel bites which came out looking good. I would get them again, I'm crazy for anything pretzel. The pizza came out over an hour and a half later and was subpar. The steak pizza had very few toppings and wasn't distributed on the pizza very well. If there was more toppings, it might have made up for some slices having very few pieces on it. The service was slow but the servers were friendly. The third time we did take out. We were quoted a wait time of 25 minutes. Great, we were doing a few things then would go pick it up. We got there about 30 minutes after we called. We told them the name and one of the guys went to look for how long it would be. The other guy said, " oh, I have that on my piece of paper." He couldn't find it for a few minutes. The other guy came back and looked a bit confused. The guy looking for the paper found his pad and said here it is. It wasn't even put in the system yet... The gentleman(seemed to be a lead or manager) asked us if we wanted to go the the bar area to wait for everything to be done. We did and we also got drinks. He came out to make sure we were doing fine and told us he put a rush on the order. We got our food and the pizza looked great. I didn't check out the subs. We got the check and paid the bill. I don't ask for discounts but thought there would be something applied to this situation. We get home to eat the food and like I said the pizza looked good, tasted great and plenty of toppings! The steak subs were good and a good amount of substance in the middle. The sausage could have used more sausage as you could put all on one half and eat it. The taste on everything was awesome! Overall on the 3 times we have been to your establishment, I am giving it a 3 star. I would like to see better consistency throughout the whole process. I just recently moved here and saw the mellow mushroom signs, I knew I had to go. I had it first in Hilton Head Island. I want to see it like I did the first time at your establishment, flawless. I love the food, I don't want to see this place disappear... read more

Great late night food! Amazing Pabst Blue Ribbon cheese sauce and Buffalo Chicken pizza. Atmosphere and decor is on point. Awesome happy hour and reverse happy hour. Music is so good! Tool, Rage Against The Machine, 311, Rolling Stones, and Alice In Chains. read more

Not the worst pizza ever but I've definitely had better. I wasn't very impressed with the staff and the hostess was less than welcoming. Happy hour prices were good-half priced apps. Overall it was ok. I'd come back but it wouldn't be my first choice v read more

Great service!!! Fast and very courteous! Awesome Happy Hour prices! Good food! We had the hummus and spinach artichoke dip, and sandwiches. We will definitely be back!!! read more

Took my wife and daughter here for a quick lunch on a weekday. The service was excellent and the pizza is delicious. The ingredients that MM uses are super fresh and really stand out over other pizza options in the same area. The craft beer selection is also one of the best if not the best for a pizza place in Mesa. Definitely will be back! read more

The garlic pretzels were hard. The pizza sauce didn't really have a flavor it was very bland..

I read the previous reviews before visiting for the first time. With hesitation, we gave it a shot and loved it. The pizza had a delicious whole wheat dough and was loaded with fresh ingredients. The crust is hand tossed to a perfect density. It does take longer to cook in the brick oven so don't come here if you are in a rush. read more

Sadly excess time for inital arrival of waiter, only lead to over a 40 minute wait for 2 sandwiches. The sandwich was mediocre and then waiter took the groupon but after 10 minutes had to be reminded to present the final bill. Disappointing read more

Pizza took 50 mins to get. Came in on my lunch hour. Probably 25 people total in here. Why so long? Took 10 mins for someone to ask what we were drinking. Food was good. Prices are a little high. Not rushing back here anytime soon. read more

Came in yesterday.. Sunday morning with my family and was served by Ashley, had a wondeful experience and she was very attentive and was highly knowledgable of the menu. Being first time patrons I was highly impressed with how easily she guided us through your menu options. We decided on the Maui Waui on her recommendation and it was declicious. Im the type of costumer that always chooses the easiest thing off the beer menu, but Ashley gave us a few recommendations of her personal list and I actually tried the seasonal and it was surprisingly good. We will be back soon! Hope our next trip will be as good as the one we had with Ashley. read more

I was the only one of our party of 5 that hadn't been to a MM before. The decor is unique, or at least not your everyday pizza restaurant environment. The 50 estimate wait for a table turned out to be 30-40 minutes. Was disappointed at first that a table seated after us, had 2-3 people attend to them before we had anybody come by. They must of been able to determine I was a grumpy old guy, and staff went out of their way the rest of the night to make it a fun experience. Wings, pizza, and beer selection was pretty good. General manager Khris Brown is a go-getter. Has the personality to resolve any issues there may be ,and made great efforts to make sure we were taken care of. read more

Great service the GM there is super cool. Couldn't of had a better time. Came in and the crew there had a lot of fun and it was a unique experience. I have been to other locations but this one really set itself apart. read more

My husband, my parents, and I went to mellow mushroom in Mesa for the first time ever and we absolutely loved it! We ordered the pretzel bites as appetizers and enjoyed them very much. The cheese sauce is delicious! My husband and I ordered a medium pizza, half Maui Wowie/half Great White and really loved both! We got so full and took half of the pizza home for leftovers the next day. Overall, it was a grey experience. Our waiter was very helpful and let us know at the beginning that their pizzas taken about half an hour to cook, so we knew why we would have to wait a little. read more

Great first experience at this restaurant. Jenna, one of the managers, was friendly and attentive to all customers. Our server, Sunny, was fantastic. The food was delicious! We will definitely go back. read more

We were treated so poorly! The DD was not allowed to have her coffee with her, one of the IDs was apparently not sufficient, and the drink I wanted was not able to be made because that location does not carry the ingredients for it. Why have a chain drink menu if not all locations can make the drinks on the menu?! I understand the reasoning behind all of the things that went wrong, but the one star is due to the waitress being SO snotty and condescending. read more

I have been a regular here for almost 3 years and have never been disappointed. great food and love the atmosphere the manager with the accent always comes to check on us to see how where doing and demetri has served us multiple times and does a great job.. one of my favorite pizza places! read more