I have been to Hanissian Healthcare numerous times. They have always provided outstanding, caring…read moreservice. I am so thankful for them!!

The np actually listens to your health concerns and the staff was very personable…read more Hopefully I have found my new GP

In short, I do not recommend this medical office. No need to go through a similar experience to…read morewhat I had. Went in for an annual checkup and was charged for something completely different. I attempted to get it corrected as I thought it was obviously a mistake and was disappointed at every level dealing with the bureaucratic system they have in place. A total waste of time given the simplistic and correct solution. To provide detail, I had a yearly checkup and even had my bloodwork done previously to my visit so I could discuss with the doctor during my check up. During my visit I discussed my health in general, I also was able to ask questions about my bloodwork since I already had the results prior to the appointment. During the visit I discussed some allergies I've been having and was referred to allergist. There were no diagnoses, testing, prescriptions provided or follow up visits scheduled, only a recommendation that I should visit an allergist. After receiving my bill, it listed that I was seen as an outpatient and when calling the billing department I was advised this is one of the more expensive ways to be seen. I explained that I went in for an annual checkup and they agreed to send back to the office for recoding. After not hearing anything back for several weeks I reached out again requesting to speak with the practice manager to ensure this would be corrected. After speaking with the practice manager she explained that although it was coded incorrectly, that since I spoke about an allergy I will be charged for the annual check up and an allergy visit as well. She further explains the policy is posted in the room about how yearly checkups don't cover health issues you may have and made it sound like she's helping me out by just charging the additional allergy visit along with my checkup. She also said that I spent 50 minutes with the doctor, it was under 25 minutes. This is such a red flag in itself that the amount of time was extremely exaggerated in an attempt to make me feel I spent too much time with the doctor. I think I understand what's going on, it was not a typical 10 minute visit since I already had my bloodwork and was able to inquire about the results. Very deceptive and unfair not to advise a patient about this policy when the patient expects to speak about current health issues with the doctor during an annual checkup. At the very least, clinics should be required to be explain during checkin if you have an annual checkup that you're not allowed to discuss health related issues without incurring additional charges especially if there is not testing or additional appointments needed. At any rate, a company that charges services that are not transparent should not be trusted with your health. Even with the current state of our healthcare this is a surprise that any company would risk alienating their customers over what would appear to be a straightforward ethical practice. Additionally today I received a voice mail from the billing department that they are leaving the coding as it was originally charged as an outpatient?? $400+ dollars for an outpatient charge for what was an annual checkup. So unethical.

Dr. Robbins is THE best. I'm 32 and have been seeing her since I was 19. I trust her with…read moreabsolutely anything that relates to my health and I am so very thankful to have found her years ago!

They conducted my annual physical today. The appointment started on time. Orderly info exchanged…read more Loved the Doctor, a woman named Doctor Felicia Gray-Hamilton. Trameccia took my blood. She is a highly skilled vampire. No pain, no hassle. Humana is our coverage. No fees involved. Free parking. Close to the Ford dealership in Collierville, TN.

I have gotten good care there in the past with decent staff. However now that Lauren Reilly, FNP…read moreis gone I am not getting anyone to answer the phone or messages in the patient portal. I am not sure they are still open. When you call the phone goes straight to voicemail. Not a good way to keep customers. I am going back to my old primary care provider who at least has someone answer the phone.

Best Doctor I ever had, by far! Trouble locating him now and I am bummed. I don't trust many…read moredoctors with actually diagnosing and not squeezing you for every dime but I trust him. Personable, friendly, relaxed, LISTENS to the Patient very well without rushing you out his door. Not always quick to over prescribe unless he feels you need it and always open to give medical advice with natural alternatives too. A Doctor like him is very hard to find. He is one of a kind!

My long-term experience at Collierville BMG shows that the quality of care depends entirely on…read morewhich doctor you see. For over a decade, I had an excellent experience under Dr. Wallace. He was attentive, truly listened, and consistently responded to messages within 24 hours. When I tried other clinics, I realized how exceptional his care was. Recently, I returned to BMG but had to see Dr. Ongsingco as Dr. Wallace was not accepting new patients. Unfortunately, my experience has been the opposite. Dr. Ongsingco seems disinterested, rushes through appointments, and takes nearly a week to respond to messages, if he responds at all. I highly recommend this clinic--but only if you can see Dr. Wallace.

I really like this place. I also like that they're so big that I can to any location. It's been…read moreconvenient when I get sick and need to see a doctor the same day. I have mostly been treated well. There's always specific doctors you won't gel with but luckily there's so many people you can just request a different doctor. I seem to get along well with most of the ones at Collierville which works because I don't mind who I see for each appointment. I also like tha tI can use the app to message them.

Dr. Dick (Deek) is charming, wonderful and very professional. I was referred by my internal…read moremedicine doctor, Catherine Womack. I had been experiencing severe (as in shark biting my leg) pain especially during driving 600 miles each way to renovate my parent's home in Ohio. After nerve testing I was put on a very low dose generic medication which alleviated the problem. Apparently I respond to it very well and didn't need the heavily advertised brand medication. His recommendation was to try to generic first. As a neurologist he works mainly with Medicare patients, MS, diabetic nerve pain, carpal tunnel syndrome and nerve pain from arthritis. The location is off residential Farmington so you will need sharp eyes or a GPS... or both. I drove past and had to circle back.

Dr. Dick (pronounced "Deek") is very professional and informative. Before I left the office he…read morevoluntarily advised me of all possible side effects of the medicine I was being put on. My appointment was at 2:30 and I went back right on time. Complete consultation and scheduling of other tests took no longer than an hour. Definitely recommended! Kind of hard to find though! Not on the main drag in Germantown.

Dr Croft did a tremendous job with getting me back to running and eliminating my pain…read more Post orthotics I was able to run marathons and ultra races. Great team in this office

I dealt with ingrown toenails for years. After a particularly painful one, I finally went to a…read morepodiatrist to have it removed. Dr. Croft removed it and also told me that if it keeps happening, he could perform a little outpatient surgery that would keep it from ever happening again. I had the surgery and he was very gentle, made sure I was totally numb and explained everything very well. That was about 4 years ago and I haven't had an ingrown nail since then. My preteen daughter is a dancer and was having the same problem, so I took her in for the surgery as well. Great experience and result for her as well. His sense of humor takes the fear out of getting your foot cut, even for a kid!

My wife and I have been with this clinic for about 10 years now. I'm also in healthcare, so I…read moreunderstand the level of competence and deidcation it takes for Dr. Vlasak's team to deliver consistent and compasionate care.

I love Dr. Vlasak and his entire staff. His nurses are the absolute best ever. You normally get…read morein quickly and the receptionists are kind , knowledgable, and go out of their way to help you both on the phone and in the office. I was having some problems with confusion and the receptionist was sweet and patient and made me feel better just talking to her. (i'm still having some memory problems or I would tell you their names). I will remember as soon as I finish this review. Dr. Vlasak is very smart and knowledgeable and has no problem sending you to a specialist if that's what you need. I highly recommend Dr. Vlasak and his wonderful staff. You will be lucky if you get an appointment. Awesome!

Dr Crawford has been taking care of my family for years! My daughter sees him now as well! He…read morelistens and will take action asap on your concerns and your overall wellbeing! The entire office staff are great! No waiting! I will never see anyone else! Bring your entire family to see Dr Crawford!

From the owner: Family Practiceread more