I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Can you get any more convenient than a walkup immunization service? This place makes it just as…read moreeasy to get your immunizations for us humans as it does to bring your four legged bestie to the vet. Having traveled overseas a few years ago, I was familiar with how immunization clinics worked. Since hubby and I will soon be living overseas soon, I figured it was about time to suck it up and get my necessary immunizations taken care of especially since some have more than one injection. I came armed with my previous paperwork, dates and what immunizations I would need while traveling/living overseas. I had also researched which shots I would need, but they are more than willing to provide further information on any necessary immunizations as well. The day I stopped by, there were 3 ladies working. Two were at the front desk and one was administering the shots/immunizations. It actually happened to be a little busy at that moment, but these ladies were quick and everyone was attended to right away. It's a little "funny" because you are seated on a chair right in the open waiting area where the walk up desk is. No curtain or screen, just step right up and have a seat! Thankfully, they do accept insurance, but it is all based on what your own insurance provider covers. Things like flu shots are generally covered, but most of the more "unusual" immunizations are not always covered and they are not cheap, so be prepared. I required a total of 6 shots and chose to do 3 and next time I'll do the remaining 3. I mean, my arms can only handle so much, right?? Surprisingly, the two shots I did take in my arms didn't hurt initially, of course later on, my arm was more sore than it was painful. The third immunization was an oral one and the nurse was super kind and put it on an ice pack, as it needed to be refrigerated, and I still had other errands to run. Impressive! There are actually 3 locations (East Memphis, Cordova, and Germantown). I happened to choose the Cordova location because it was the most convenient for me. I found it easy to access and they are located in the Trinity Commons Shopping Plaza along with a Kroger and Panera Bread nearby. There's a huge shared parking lot for all the businesses in the same plaza. They remain open during lunch so for those working nearby and need to stop in and get a B12 shot, no problem! Easy, peasy and (almost) painless! Make sure you stay current on your immunizations or get your annual flu shot, you will be glad you did!

This Shot Nurse location is closed and has been closed for several months. Will now need to travel…read moreseveral miles to get my flu and covid shots. Will stay with Shot Nurse because they maintain a complete list of my vaccinations

The staff here epitomizes excellence in health care. I'm really glad that I found this place,…read morewhich my dermatologist recommended.

Best by far they are through and friendly My health over time got terrible and they were there…read moreevery step along the way O would highly recommend them Megan is the best and Dr. Light is my friend he makes everything seem to be okay in the worst of times Definitely check them out I've been treated like family By the way I'm 73 and still kicking

I have never in my life met a Doctor so RUDE!!! She had no bedside manner whatsoever. She barely…read morewanted to listen to what I had to say. And heard her barking orders at her MA. I have never heard anyone speak to their assistant so rudely in my life. I will never return to Dr. Julie Carpender again.

Dr Carpenter & her nurse is down right rude.This place sucks!!! Front desk employees are extremely…read morerude n unprofessional. Don't waste ur time.By the way they as talks about their patients when leaving the room with other staff..

If I am in a serious health emergency, I would feel very confident with Dr. Mark Castellaw in…read morecharge. That's why he has been my internist for over five years. He and the staff are very competent and pleasant.

Oh goodness. Where to start. Their front desk staff is SO rude, it's like they're doing you a favor…read moreby answering the phone. I went to see one Dr. for a checkup and it was decent at best.. I attempted to make an appointment for my husband and the person I spoke with was so rude I decided to just move care for our whole family to another group. My husband and I relocated from Atlanta so maybe we are used to a different standard of care but common courtesy/ decency was a given at any Dr. office we were used to going to? Would highly recommend ANY other group over this one..

Dr. Mullins is great. Very knowledgeable and takes the time to explain in great detail what is…read moregoing on, treatment options, and how quickly you should be feeling better. They offer a very nice and spacious waiting area and everyone is friendly and helpful. I am so glad that my insurance carrier allows me to see him as my PCP.

It took their nurses over a month to call the insurance/pharmacy and approve a critical drug for…read moreme. They never return your phone call, nor do they respond to your messages when you need them to. I whisper 'scum of the heaven and the earth' every single time I see their nurses with a careless smirk on their faces!

I had an appointment at 4:00, showed up at 3:35 did not get called to the front until 4:05. asked…read morefor my insurance cards and then told me to wait. keep in mind someone else got called back to see the doc before me. I was only getting a flu shot so why the long wait who knows but I wont be back.

Update: they called me in right after and the NP was kind genuine and patient.. She took them from…read more2 stars to 4!! Made an appointment and I'm still waiting 30 minutes later. Would have been better to be a walk in and another clinic. Ugh..

The wait time here is absolutely ludicrous. Waited over 2 hours and had numerous people who came in…read moreafter us be called back before us meanwhile we were forced to sit in pain for 2+ hours in uncomfortable chairs. Would never recommend coming here if you're in any discomfort. There's barely any people here at all either and the wait is astronomical. Ladies up front were nice though but I think they all forgot about us. EDIT TO ADD : It took 2 hours and 40 minutes to finally be seen and this was only after we finally came up to them to ask what the hold up was after yet ANOTHER person who came in over an hour after us was called back before us. They forgot about us entirely and we were sitting in front of the front desk.

Wait time was ridiculous. Arrived at 1:50 pm and was advised that attending nurse / physician had…read morejust left for lunch (surely you have more cover than just one nurse / physician). Eventually was taken back at 3:35 pm. Care was good, but front of house communication was exceptionally weak. Wake up Baptist - you need to recognize that the patient is always first. Best to avoid this location unless absolutely necessary.

This is the worst medical facility I've ever experienced in my entire time in United States of…read moreAmerica. If you are ill, please don't even bother ringing this clinic up for an appointment with your doctor. It can be up to six weeks before an appointment available for Dr McCullum. When you do see your doctor is a half measure. The staff never look very busy, yet you have to wait a long time for an appointment. I have little to say that is nice. I am often told to go to an urgent care clinic because of the length of time to see a doctor. What is the point? A disgusting and disgraceful quality of service! Do yourself a favor and find a better doctor and clinic because it isn't Methodist, medical!

I was on hold for 25 minutes to make an appointment with no help at all. The doctors may be OK, but…read morethe office situation is ridiculous.