I wanted to thank Josh Tahmoor for his excellent service support in the installation of 2 important…read moresoftware updates for my 2018 Honda Accord Touring today. He was able to schedule & complete the work in record time. Josh provided exceptional service & he really goes above & beyond in helping me keep my car in top shape. I had a very good experience with Josh 6 months ago & I know that I could trust him when work is needed on my car. I am definitely coming back again for my next service & ask for Josh. Thank you, San Leandro Honda for your excellent staff including Thelma at the cashiers dept.

Neil did a great job working with us on our Costco vehicle purchase. He couldn't have been nicer,…read moreand we are really happy with our new CRV.

I recently bought a 2018 Chevy Volt and have been having trouble connecting the Apple CarPlay. I…read moreknew the solution was quite simple but couldn't figure it out, so I stopped in at Dailey in San Leandro. The lads in the Parts Dept quickly determined that I was connecting with the wrong cable and sent me on my way. This is just a word of thanks for that little bit of time they gave me. Problem solved.

Service dept: when someone schedules a wheel alignment its because their vehicle needs it. had my…read morehusband drop my truck off, for an oil change and wheel alignment, They were asking my husband why I thought it needed an alignment Ummmm because it NEEDS it. THEY decided not to do an alignment. Guess what. 3 weeks later I need an alignment. Guess who won't be getting that business.

Michelle in service !…read more George & Jimmy in Sales ! Great and efficient workers. They take pride and cherish their customers! I have been dealing with them for some years now and they always take care of me! They have great communication skills and immaculate customer service skills. I recently bought a car and they treated me with such great care and welcomed me with open arms. They also, took care of me with my last car and needing to be service!

Exceptional Customer Service from Michelle Maciel I want to…read morerecognize Michelle Maciel at Oakland Hyundai for the consistently outstanding customer service she provides whenever it is time to have my car serviced. Michelle is truly exceptional. She is always welcoming, professional, knowledgeable, and genuinely committed to making sure everything is taken care of properly. What stands out most is that she doesn't simply provide good customer service--she truly cares about helping her customers and making their experience as easy and pleasant as possible. Every time I work with Michelle, I can see the pride she takes in her job. She pays attention, communicates clearly, and goes out of her way to make sure I feel well taken care of. That kind of personal attention and dedication is increasingly rare, and it deserves to be recognized. Oakland Hyundai should know what a wonderful employee they have in Michelle. She represents the dealership exceptionally well and is a major reason I feel confident bringing my car there for service. Michelle, thank you for always taking such great care of me and my car. Your professionalism, kindness, and genuine concern for your customers do not go unnoticed. You are truly the best!

When does one get to say that their new car purchase was a REALLY good experience?…read more Well we did! My husband made contact with Amanda and she had the car that we were interested in waiting for us! The whole experience was seamless with Amanda. She is very knowledgeable, professional, and was just enjoyable to work with. No high pressure sales tactic. Amanda gave us time and space to talk when needed. Truly one of the best car purchases we have gone through.

I had an outstanding experience purchasing my vehicle from Amanda at San Leandro Chrysler. From…read morestart to finish, the entire process was seamless, efficient, and genuinely enjoyable--something that's not always synonymous with car buying. Amanda took the time to understand exactly what I was looking for and guided me to the right vehicle without any pressure. Her product knowledge, transparency, and attention to detail made it easy to feel confident every step of the way. What really stood out was how effortless the entire process felt--from selecting the vehicle to negotiating terms and finalizing financing. Everything was handled with professionalism and clarity, and Amanda ensured there were no surprises along the way. If you're looking for a stress-free, straightforward car-buying experience, I highly recommend working with Amanda and the team at San Leandro Chrysler. She truly sets the standard for customer service in this space.

I noticed that the add-on items didn't change as promised in the last minute. As a result, I wasn't…read morecompensated anything for the miscommunication. I connected with the sales manager, deposited the money with the boss, and met in person with another person. I thought it was one person, one price. Also, I don't think it was that crowded on Sunday. However, we bought a car for four hours, from 10:45 am to 3:00 pm. I saw advertisements that said you could get a car in one hour or less. Lol

Friendly salesman, Johnny & Jimmy. Process in buying a pre-owned vehicle for me & another for a…read morefriend was very quick & easy. The whole staff were very accommodating.

Follow up on my review on 10/14/26. I believed that it was miscommunication with my sales…read morereprestative about the key/fob issue with my vehicle purchase. I received a call from the manger, Boris. He stated that he had already order another new key and would also do the programming for me once it comes in. He assures me that he and Enterprise Car Sales would take care of their customers totally and I'm very greatfully for their effort.

On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

I purchased my Miata here and the process was very smooth and easy! Christian Gonzalez helped me…read moreget exactly what I wanted! Definitely ask for him I highly recommend!

I can't rave about the process and customer service enough! Danny and Richard especially were so…read morehelpful, honest and understanding. We weren't rushed, we were given our options and treated very respectfully. I actually enjoyed my experience here! I will be back to purchase another vehicle, and will recommend to others. Thank you guys so much!

5/5 Stars! After…read moregoing through so many dealerships, I finally found the right place and drove off with a beautiful car and a deal I'm happy with! The ladies here are absolutely amazing, so sweet, helpful, patient, and welcoming. They made the whole experience so much better and helped me get into a nice car after all the stress of dealing with other dealerships. I truly appreciate how they treated me and made me feel comfortable throughout the process. If you're looking for a car and want people who genuinely care about helping you, I definitely recommend coming here! Thank you ladies for everything!

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(

Well, it's update time, I had to take my car in for a battery job on my Ford C-max because my 1 out…read moreof 3 batteries was dead in the trunk. Ugh. However that wasn't the only problem, apparently my parts service advisor, Owen came in clutch and let me know that my transmission was done! He told me that it would have cost me around $8,000! To fix the damn thing! This car would have been a paperweight and I would have sold it for scrap! Long story short, he let me know that it was still covered under warranty for another month and they basically did the swap for free! Thank you warranty!They had an amazing turn around time within basically two weeks to get the job done and they did it in that time. I was thoroughly impressed! So far we will see what happens but it feels like I have a new car again! Awesome job Ford, Owen and too the mechanics! Ya'll seem to really know what you're doing there. Thank you for taking care of my car, because God knows I need this vehicle to keep going as long as possible!

This is for the sales department: If you enjoy having your time wasted and dealing with appalling…read morecommunication, this is the dealership for you. My experience with their sales management was a disaster from start to finish. Following my first test drive, I sent a follow-up email to their Internet Sales Manager. Crickets. I sent a second follow-up--still no reply. I then escalated the issue by emailing the General Sales Manager, Julio. Silence. A full week later, my original salesperson called to apologize, blaming a "system glitch" for management ignoring my messages. I decided to give them another chance and came in for a second test drive. However, when I presented my offer, Julio stepped in and used aggressive, unprofessional language because he didn't like my terms. I immediately walked out. To top it off, I later received an email from the president, Gus. I took the time to write back and explain exactly how poorly I had been treated. True to form, I never received a reply. It is painfully obvious that this management team does not know how to handle informed buyers who stand up for themselves. Take your business to a dealership that actually respects its customers.

We bought our first Volvo here (XC60) in 2019 from Jeff (great experience). Fast forward to 2023…read moreand in the market for a second car, we were looking at every other non-Volvo option out there to diversify. However, after a regular service appointment on our XC60 we were reminded of what exceptional, customer-focused service this dealership provides. We were so blown away we threw out the other car options and ended up buying a 2nd Volvo from Jeff again (this time an XC40 Recharge)! Not only did they beat out all the other dealerships prices, they always find ways to go above and beyond, and are available for help or questions anytime we have them. Working with Jeff, Ken, Perla and team here feels like working with a trusted old family friend who's got your back. We'll definitely be back!

I still have not received the full refund. The dealer sent me a second check, which is till the 70%…read moreof the full amount.