The on-site associates and pharmacists are always pleasant, helpful, and diligent about their work…read more They keep me informed about refills and make sure my prescriptions are filled correctly. They are patient when looking things up, and patient when explaining information about the prescriptions. Whenever I start a new prescription, I get a follow up phone call asking me how I am doing on the new med. Considering that they are so busy, I think they handle their work and clients very professionally in the store, at the drive-through, or on the phone. I suggest complaining customers exercise patience when waiting during the busier times of the day. Accuracy takes time and concentration. All healthcare professionals these days are dealing with complex job demands, frequent industry changes, plus corporate pressures. I respect and am grateful for their contributions to my healthcare.

I am so frustrated with this pharmacy. It's not so much as the people who do the customer service,…read moreit seems the steps they have to go through to make sure you get the right order is great-they are thorough. It's the pharmacist. I have to tug with her every time lately to get answers from her. If I question the script she tells me to call the doctor, which makes no sense being the correction of the script has to be communicated between the doctor and pharmacist, NOT the patient and the pharmacist. This last episode did it for me! I am asking for a script and asking questions about the script, and asked her to print the instructions for the medication (please,) and she would not do it nor did I get the medication. This has been going on for years, and enough is enough. If they don't get their act together, they will lose a lot of business, if they haven't already. And the corporate people, do you really read these reviews? The money will run dry if you don't take action based on what you are reading. It is not always about money; it is about client satisfaction.

Great experience at CVS Pharmacy! The staff was friendly, helpful, and professional. The pharmacy…read moreservice was quick and easy, and I really appreciated how kindly I was treated. The store was clean and organized. Excellent customer service--I would definitely recommend this CVS!

Do not use this store for your UPS drop offs! They do not know what they are doing there. Sat on…read moremy packages for almost a week and then management was extremely rude to me after I asked them to search the store to look for them since tracking showed they never left the store. Low and behold they were put in the customer pick up spot! This was after a long and tortuous explaining over and over to them to look around, refusing to believe they could be the issue with the packages and three people looking at the going out pile only. Who knows how long they would have sat there if I hadn't begged them look for them. Managers only response was that she would ask the UPS driver to locate them! No apology whatsoever actually told me I was rude for not being happy about them finding them! You would think they would be required to handle the packages properly. I will never again shop at a store where management does not care that something as serious as careless package handling is no big deal.

This pharmacy is terr and they talk to people like we are animals thats what I was called and I…read morebeen going there for 3 years for medication for my gastro problem stomach issues and I never had a problem until today I asked for my medication to be refilled and delivered which I did on the app and I got a confirmation and a text that it was ready I called to ask it for it to be delivered and the owner was on the phone asking me WHY I'm getting medication from here and not where I get my other personal medication from and he wanted me to bring them all there i told him i cant because m doctor give me some of my shots and that's why and the pharmacy I go get my medication from them. They don't carry the two prescriptions that I need so when I was telling the owner, why are you so concerned about my other medication's? He's like because I can ask questions and also why are you getting from two pharmacies? I personally number one nobody carries these two medicines that I need except you guys and the second thing is no disrespect. It's none of nobody's where I get my medicine from. All I need is my medicine so I can feel better so he told me to hold my horses and told with the medication that you have at these other pharmacy why don't you get it from there? I told they don't carry them and they don't order them. You guys are the only ones been coming there for three years and now you're giving me trouble about medicine that I really need. And he was like you're too much medicine. I told him that's none of your business and he told me listen. I am the owner and I fill your prescriptions for you. I said you are talking about my medication's other medication's in front different people that I don't know who's in the store and that's against my and he told me no it's not. I am the owner and I know what the law is. I told OK whatever you say can you give my medication? He's like no I am not gonna fill your prescription. Go find it somewhere else to be honest he was racist. He because of my first and last name and I bet 99.999% it's because of what's going on on the other side of the world and I'm assuming he's taking his hate on somebody that needs his medicine. Listen I'm a type of person if somebody tells me hey we're out of stock for this month. Can you go look for somewhere else? I will more than gladly to go do that because it took me 10 different pharmacies until I found Apollo pharmacy in Wyandotte and they had no problems filling my prescriptions for three years and they did not ask are you taking these other and why are you getting them from another pharmacy? He's just being greedy because I didn't give all my medicine to him so he can make the money. It seems like he's hurting for money or he needs more money or he's racially profiling me because of who I am and I think that's the reason why and if you go look on people are giving him bad reviews as well too because they don't fill prescriptions or ask them about what other medicines they have and why they medicines and it's none of their these are none opioid prescriptions and also I don't take any opioids as well for him to name all my medicines in front of the crowd of his workers and customers was a violation of my HPAA law he said my name he said my date of birth he said my address and you know what I feel violated and disrespectful by this gentleman he should not own this place. He should be looked at sorry for the long real message, but thank you everybody please I hope I'm not the only one that gets treated like this.

After being monthly customer at the pharmacy for over 2 years, they decided to stop filling my…read moreprescription. The worst part is they didn't even call to give a heads up. Per one of the employee she stated, "the pharmacist had to pick and choose who he was going to continuing filling prescriptions for and there are several customers he will not be filling for anymore." I come the same time every month. So maybe call and double check on yours or switch to a place that has care for their patients medical needs. OR atleast will have the decency to give you a heads up.

I checked, via OptumRX, and found that West Grange had the best prices, by far, for my…read moreprescriptions. I have been using CVS forever and when I switched to West Grange, my scripts when from 2 for almost $13.00 to 2 for around $3.00. Now granted, I have insurance but I think it would be a savings for most people. They are courteous and helpful. Sadly, the store is a little run down but I think given the amount of "store" traffic they get is low and thus the money for improvements is not available. But, I do love the prescription prices and their courteousness.

My name is Becky and I came to the store today and I needed to return an item. The lady was…read morestanding there with her leg up and her elbow on her knee and I gave her the receipt and she just looked at I asked her are you gonna help me or not And she got very very mad. in the meantime there was another lady working there and I asked her to get my cigarettes. They were right in front of her . She was looking everywhere except in front of her so I kind of made a joke and said can you read and so other lady and she refused to sell me anything. I have never seen this lady before I I've been coming there for 30 years and I'm sure with her attitude She probably won't be there for very long. I have never had a problem with the pharmacy. love the pharmacy, but this lady in the front was very argumentative when I went to the back to see if my prescription was ready she followed me like she was gonna fight me. i'm shocked because I've never that before in even followed me to the back to continue the argument.

This is a very convenient store to swing in and get essential items; Especially when we don't want…read moreto drive to Woodhaven orTaylor. Store has well stocked essentials and already Halloween candy which I am so proud of not purchasing any this visit. Next time I'll be less willing to forgo the large bags of candy. Lara, the checkout server, was very kind and the whole experience was enjoyable. A good spot to have close by.

This Walgreens was AWESOME on my recent visit to get a flu shot. The process was super easy, and…read morethe pharmacy staff had me in and out in under 15 minutes. They have a great room off to the side that gives plenty of privacy if you are visiting for any of the quick clinic services. I appreciated the staff taking the time to walk me through any questions I had, and get me my flu shot and on my way. PLUS, they have a great "Give a Shot" program, that benefits those not privileged enough to have access to regular vaccines and immunizations. Will definitely revisit this location.

Got passport photos. They advertised free digital copy with photo purchase. Got home & no digital…read more Return to get my free digital & told I had to ask for it at time of purchase. I'm told I have to retake our pictures and pay for them again. What's wrong with this picture?

Stopped in over a year ago to try these chicken tenders a buddy had raved about since my kids are…read morepicky eaters and haven't stopped buying them here since, these are some of the best tenders I've ever gotten outside a restraunt... This store has a ton of local surprises food's, pop and pickles it's a quiet hidden little gem of a pharmacy but it's so much more

I have been coming to Rockwood Pharmacy for years. It's almost an all in 1 stop. They have always…read morebeen very friendly with me and everyone else. My husband drinks a beer that they did not carry and have been ordering it for me since I asked if they would years ago. The pharmacy is great. I have NEVER received a prescription without a script so I'm not sure what the other reviewer was talking about. Also the pharmacy staff has never tried to be my doctor or said they won't fill a script. I enjoy this place and I do think it's a lot better than the extremely over priced Rite Aid.

Wyandotte Pharmacy is the best pharmacy I've ever used, it's been years. All very friendly, they…read moreanswer my questions, so kind. Never had a problem with meds getting filled. Highly recommend. They deliver and open on Saturdays. Love them all, but Mackenzie is so awesome, she's helped me through so much!!!!!!

Avoid does not seem like an ethical pharmacy. They owe the company I work for money and refuse to…read morepay after years of them trying to collect. We did the work and they refuse to pay citing something silly about one of their brothers signing the contract without their knowledge. Not sure how that's our problem. I would not do business with this business or anything the "Patel" brothers do in town.

If I could rate this zero stars I would. This store does not know the meaning of customer always…read morecomes first. The manager accused me of lying when that was not the case thank god that there were other customers around who heard what I said at the time. The associate needs to learn how to do her job. Aside from that I had said I didn't want something and the associate had told me to "put it where it goes" no please or anything. How unprofessional and lazy.. Manager definitely needs to learn how to talk to people and seriously learn how to solve issues not make them bigger.

I only go here when I need something medical/health related and don't want to drive all the way to…read moreWalmart or Kroger. Their prices for general merchandise and groceries are jacked up (but that's normal for Walgreens, Rite Aid, or CVS). This CVS is pretty good though: very clean and organized, well stocked, good hours and location, friendly workers. Their alcohol/liquor selection is actually large and normally priced. If you have a CVS card, you can sometimes get some good deals on items you can't easily find elsewhere.