The on-site associates and pharmacists are always pleasant, helpful, and diligent about their work…read more They keep me informed about refills and make sure my prescriptions are filled correctly. They are patient when looking things up, and patient when explaining information about the prescriptions. Whenever I start a new prescription, I get a follow up phone call asking me how I am doing on the new med. Considering that they are so busy, I think they handle their work and clients very professionally in the store, at the drive-through, or on the phone. I suggest complaining customers exercise patience when waiting during the busier times of the day. Accuracy takes time and concentration. All healthcare professionals these days are dealing with complex job demands, frequent industry changes, plus corporate pressures. I respect and am grateful for their contributions to my healthcare.

I am so frustrated with this pharmacy. It's not so much as the people who do the customer service,…read moreit seems the steps they have to go through to make sure you get the right order is great-they are thorough. It's the pharmacist. I have to tug with her every time lately to get answers from her. If I question the script she tells me to call the doctor, which makes no sense being the correction of the script has to be communicated between the doctor and pharmacist, NOT the patient and the pharmacist. This last episode did it for me! I am asking for a script and asking questions about the script, and asked her to print the instructions for the medication (please,) and she would not do it nor did I get the medication. This has been going on for years, and enough is enough. If they don't get their act together, they will lose a lot of business, if they haven't already. And the corporate people, do you really read these reviews? The money will run dry if you don't take action based on what you are reading. It is not always about money; it is about client satisfaction.

Great experience at CVS Pharmacy! The staff was friendly, helpful, and professional. The pharmacy…read moreservice was quick and easy, and I really appreciated how kindly I was treated. The store was clean and organized. Excellent customer service--I would definitely recommend this CVS!

Do not use this store for your UPS drop offs! They do not know what they are doing there. Sat on…read moremy packages for almost a week and then management was extremely rude to me after I asked them to search the store to look for them since tracking showed they never left the store. Low and behold they were put in the customer pick up spot! This was after a long and tortuous explaining over and over to them to look around, refusing to believe they could be the issue with the packages and three people looking at the going out pile only. Who knows how long they would have sat there if I hadn't begged them look for them. Managers only response was that she would ask the UPS driver to locate them! No apology whatsoever actually told me I was rude for not being happy about them finding them! You would think they would be required to handle the packages properly. I will never again shop at a store where management does not care that something as serious as careless package handling is no big deal.

Wyandotte Pharmacy is the best pharmacy I've ever used, it's been years. All very friendly, they…read moreanswer my questions, so kind. Never had a problem with meds getting filled. Highly recommend. They deliver and open on Saturdays. Love them all, but Mackenzie is so awesome, she's helped me through so much!!!!!!

Avoid does not seem like an ethical pharmacy. They owe the company I work for money and refuse to…read morepay after years of them trying to collect. We did the work and they refuse to pay citing something silly about one of their brothers signing the contract without their knowledge. Not sure how that's our problem. I would not do business with this business or anything the "Patel" brothers do in town.

I checked, via OptumRX, and found that West Grange had the best prices, by far, for my…read moreprescriptions. I have been using CVS forever and when I switched to West Grange, my scripts when from 2 for almost $13.00 to 2 for around $3.00. Now granted, I have insurance but I think it would be a savings for most people. They are courteous and helpful. Sadly, the store is a little run down but I think given the amount of "store" traffic they get is low and thus the money for improvements is not available. But, I do love the prescription prices and their courteousness.

My name is Becky and I came to the store today and I needed to return an item. The lady was…read morestanding there with her leg up and her elbow on her knee and I gave her the receipt and she just looked at I asked her are you gonna help me or not And she got very very mad. in the meantime there was another lady working there and I asked her to get my cigarettes. They were right in front of her . She was looking everywhere except in front of her so I kind of made a joke and said can you read and so other lady and she refused to sell me anything. I have never seen this lady before I I've been coming there for 30 years and I'm sure with her attitude She probably won't be there for very long. I have never had a problem with the pharmacy. love the pharmacy, but this lady in the front was very argumentative when I went to the back to see if my prescription was ready she followed me like she was gonna fight me. i'm shocked because I've never that before in even followed me to the back to continue the argument.

If I could rate this zero stars I would. This store does not know the meaning of customer always…read morecomes first. The manager accused me of lying when that was not the case thank god that there were other customers around who heard what I said at the time. The associate needs to learn how to do her job. Aside from that I had said I didn't want something and the associate had told me to "put it where it goes" no please or anything. How unprofessional and lazy.. Manager definitely needs to learn how to talk to people and seriously learn how to solve issues not make them bigger.

I only go here when I need something medical/health related and don't want to drive all the way to…read moreWalmart or Kroger. Their prices for general merchandise and groceries are jacked up (but that's normal for Walgreens, Rite Aid, or CVS). This CVS is pretty good though: very clean and organized, well stocked, good hours and location, friendly workers. Their alcohol/liquor selection is actually large and normally priced. If you have a CVS card, you can sometimes get some good deals on items you can't easily find elsewhere.

Ihave been shopping at this Wal-Mart for awhile now for my quick purchases. I have never had a…read moreissue with a rude employee store is almost always clean besides a few time the bathroom needed help (and that's because people do not know bathroom etiquette) I seen reviews about the delivery orders are bad but that is not Wal-Mart employees that's a separate company (like 3rd party if you will) who does the delivery .

Good location with ample parking for this well stocked store with great prices. The gardening…read moredepartment was just rampling up for the season, but the selection of houseplants, especially cactus and succulents, was good, and they appeared to be well maintained.

Came here on Christmas Eve to get some supplies for peanut butter pie-making. I'm usually not the…read morebiggest Target fan but the Walmart across the street was already closed (7pm-ish on Xmas Eve) and so was Kroger, so we ended up here. There was no Cool Whip left and one of the employees did a check for us, and found that there were *five* left in the back room, so she went and got them for us. Very nice customer service. Overall this looked like your standard target but it gets a good rating from me because of the customer service. I will say they didn't have lemons (or lime, for that matter) but they did sell lemon juice in a bottle (for a lemon pie) so that worked out. Large parking lot, also, and easy to find near West Rd.

Early this am before work I looked online to see if they had the Pregmate 50 strip count pregnancy…read moretests, and this store had "6 in stock". So I left a little early so I wasn't late to work (it's been a long pregnancy journey and these really give me peace of mind), I got there and there were none is stock... a very helpful young lady helped me first. She said they just got in today, but had to have someone else come by to assist. Either way, just 5 minutes later, a male employee brought me the Pregmate bag... I am SO thankful for the quick and early help when they're very busy this time of year. I truly wish I got the two employees names that helped me, but ever with something so small, this made my day and my Christmas. These employees work so hard with little recognition. Thank you!! Merry Christmas.

Always the best service. Quick and friendly techs and pharmacists. I've never had any issues here.read more

we needed to pick up two prescriptions, after we finished the first one we said we have another one…read moreto pick up for and the attitude that the technician gave was ridiculous. saying that we couldve just told her that from the beginning and she couldve done them all at once. we were not aware that they could do two prescriptions at once and if so, we would've done it that way. but her attitude was ridiculous and not needed at all. to say the least we were not happy.

This Walgreens was AWESOME on my recent visit to get a flu shot. The process was super easy, and…read morethe pharmacy staff had me in and out in under 15 minutes. They have a great room off to the side that gives plenty of privacy if you are visiting for any of the quick clinic services. I appreciated the staff taking the time to walk me through any questions I had, and get me my flu shot and on my way. PLUS, they have a great "Give a Shot" program, that benefits those not privileged enough to have access to regular vaccines and immunizations. Will definitely revisit this location.

Got passport photos. They advertised free digital copy with photo purchase. Got home & no digital…read more Return to get my free digital & told I had to ask for it at time of purchase. I'm told I have to retake our pictures and pay for them again. What's wrong with this picture?