I am new to the area and prefer privately owned pharmacies vs. the big chains. I was greeted on my…read morecall by the kindest lady, Nicole. The pharmacist also was so genuine and caring; was truly interested in my health condition. When I called they answered; no callback recordings. I love the Apothecary feel and the suburban charm. We look forward to a very healthy journey with Ann Arbor Drugs

I hate to post a negative review about this pharmacy because I used to LOVE it a few years ago, but…read moreit has gone downhill to the point where I've now switched back to the dreaded Walgreens. I loved having a wonderful small pharmacy option so I hope they can get it together and go back to how they used to be. I have a few big problems with AA Pharmacy and they keep being an issue lately, unfortunately. First, they have a major issue with what they leave out spread across their counter. The last three times I was there, there were prescriptions with names of the person and names of the medicine in bags sitting right out on the same counter where you pay. Not only could I see confidential info, including about one person I knew, I also could have just taken some of the bags had I wanted to. It's so odd and they don't seem to care that confidential info is just cascading out on the same countertops where people are checking out. It seems so disorganized and careless now, which is disconcerting when I'm trusting them to manage medications for my family. Second, in the beginning, the pharmacist was always there and he was so friendly and helpful -- now there are several rude and/or inattentive people who will finish eating their sandwich before coming over to help people waiting at the register. If you have a question for a pharmacist, there often is not one there. If I ask when one will be there, they often aren't sure. I assume the prescriptions are still reviewed by a pharmacist (?!), but I have had two recent ones where they gave me the wrong amount, and both times they barely seemed to care. I'm not surprised to see all the good reviews from them are at least a year old. Sadly, the whole feeling there has changed so much and it's a huge disappointment. I've transferred away from them as of this week but I hope they improve!

If you're looking for a pharmacy that takes it to the next level, especially when it comes to…read morefilling prescriptions for your pet, then Clark Professional Pharmacy is the place for you. They are one of a handful of compounding pharmacies in the Washtenaw County area. While a retail pharmacy is a one-size-fits-all, compounding pharmacies like Clark, take an individual approach to medicine. They create medicine using base ingredients, which allows for greater flexibility in administrating specialty medication(s) to your pet. The staff at Clark Professional Pharmacy are very friendly and knowledgeable. If you are unsure about how to administer medication to your pet, they will take time to explain it to you, and answer any questions that you might have. The part I like is that it's easy to obtain prescription refills by using their automated phone system, especially during their off hours. So if you need specialty medication for your pet or natural supplements for yourself, Clark's the place for you.

Very unprofessional, rude and lacks compassion. I have a problem getting my medication in time,…read moreevery time. It is usually due to UPS, I get that. The fact that Clark Unproffesional Pharmacy cannot wrap thier minds around the fact that the shipper has to request a refund from UPS just blows my mind. I was speaking with the VP of operations and she just did not understand this. When i was trying to explain to her that I paid for a service, I did not recieve this service and I am owed my shipping fee back, the VICE PRESIDENT of operations hung up on me. Not a good look at all. After iver a year of giving them a chance, I am done after speaking with the VP of operations. There are a lot of similar reviews of people having issues with the rude, unprofessional, employees. I can relate with them all and believe them all to be true. What kind of pharmacy treats patients like this?​

Feels a little weird to be reviewing a CVS on Yelp, but I'll accept anything is possible in this…read moreday and age. My only complaint here is that the line to pick up prescriptions can get pretty long at times. Maybe they could add on another pharmacist at "peak times", whatever those may be? Seeing as though this location is mainly frequented by U of M students, I would imagine they could estimate demand based on the academic calendar, at least. Nonetheless, everyone is always really nice here, notably helpful, and I've had great experiences at Minute Clinic. It's in a fairly crappy space on State Street near where the "unsavorable" Ann Arbor residents hang out but they manage to keep it nice and organized and clean. For juxtaposition, take a look into the Chipotle which manages to look like it should be condemned by the health agency most of the time. Also, this CVS has great deals from time to time, where it's actually cheaper for me to get snacks sometimes here than the grocery store. Haribo is almost always 2/$4. I like that it has self checkout as well which puts it a point above Walgreens. And discount candy after the holidays.

First their on-line app is horrible. Second, just try getting a person on the phone. Third, they…read moredo not follow through, such as for prior authorizations. Fourth, they do not answer questions in a sensible way, totally worthless answers. Fifth - bad service overall. Can't think of a positive thing to say.

The young woman with long dark hair working the closing shift was extremely rude and…read moreunprofessional. She was not wearing a name tag or anything identifying her as an employee. I passed by her several times while looking for an item, and she never offered any assistance. She also refused to ring customers up at the register and required everyone to use self-checkout. When my coupon did not apply, she reluctantly helped me, rolled her eyes, and ignored me while fixing the issue. After I paid, I returned a key she had left in the machine, and she did not acknowledge me at all. While I was gathering my bags to leave, she rudely & aggressively stated, "We closed several minutes ago. You need to leave NOW!" I remained patient and respectful throughout the entire interaction. I began checking out at least ten minutes before closing. I understand she wanted to leave, and so did I, but if she had assisted customers and focused on her job, she likely would have been finished on time. Her behavior was completely unacceptable and does not reflect well on your company

I've seen several awful reviews here so I need to say something. They're often short handed like…read moreeveryone these days, but they've always been helpful. Especially the pharmacy. They rescued us from the collapse of Riteaid, and have helped me be more patient in dealing with the insurance run around

The best part of this CVS is it's close proximity to the 23 exit at Plymouth road…read more If I ever forget to get some vitamins, cold or flu medicine or beauty or basic toiletries, this is where I tend to go. This location has a sizable parking lot and is definitely on the right side of Plymouth to get to the outskirts of the AA area. CVS are all essentially the same. They make carry more or less the same brands, but not always the same flavors, like theraflu and other things too. Prices in general at all CVS' are a bit higher than at a big box store, it's for the convenience after all, right?

This store carries the products I need and much more. The staff is wonderful. A couple of older…read moreladies know where everyone is located!

My doctor sent the prescription here on my request for a quick refill. Though I could only leave a…read morevoicemail when I called ahead, my order was ready when I arrived, and the pick-up process was smooth and efficient. The store was clean and well-organized, adding to the positive experience. I received the notification about my order only after leaving, so don't wait--just drop by, and you might get lucky like I did! Highly recommend for their speedy service and spotless environment.

Crappy. CVS in Milan . Get to the counter at 5:55 pm and they say they are closed! Just wanted…read moreover the counter advil!! Really!! jerks says closes at 6 not 5:55pm

Tonight an incredibly kind and thoughtful young man at the pharmacy helped me fill my prescription…read moreeven though I didn't have the correct insurance card and was totally confused on where to get the appropriate number. He saved me hours of headache. I am so thankful and this is so above and beyond!

Warrants a review because my experience at the pharmacy counter was expedient. Check in on your…read morephone before your appointment, and I got my flu shot effortlessly. Got my prescriptions filled on the same day. Not much on customer rapport but efficient. If you are driving on the opposite side, the entrance lane can be dicey with cars turning into the numerous stores on Stadium.

Usually I don't write reviews about stores like this as I don't have much to say...but I went into…read morethe Walmart a couple days ago to purchase the new poppowls that I saw on tik tok. I was so excited to see they were in stock! I got the ghostbusters one, so so cute and affordable. Would make a great gift for kids or honestly anyone. The store was across the board clean and well stocked in other aspects too. Also tried the popcorn! It's so good, I actually prefer it to regular microwave popcorn. Definitely recommend.

I am very disappointed in my trip to Walmart today. I have been going to this Walmart since it…read moreopened and never had any issues. I like to go to an actual open register because I feel like I would like to give some people some job security and not go to self check out. Let me tell you what happened tonight when I went, my shopping experience was fine. I was able to find all the items that I needed. Store was clean that was great. Time to go up to the register and check out saw that the register was open, and went ahead and put my items up on the belt. When I got there, nobody was in line. There was just three employees standing in there talking to each other. I am putting my items on the belt and the gentleman starts bringing it up and continues reading it up and continues his conversation with the other coworkers. I had over $200 worth of stuff so you know it wasn't a small order. The entire time I was being rung up, he continued the conversation with the other employee. Did not acknowledge Me matter of fact when that when he was done ringing it up, didn't even tell me what my total was put my receipt in a bag didn't even hand it to me. I feel this was the most rude experience. I have had almost anywhere. You do not Continue talking to employees and ignore your customer. I did report it over to the manager customer service and she said she was going to talk to the two employees that were involved. If you work in customer service, I know it's difficult. I've done it plenty of times myself. But the number one rule is you acknowledge your customer. Acknowledge them when they walk up to. You acknowledge them when it's time to leave. I will continue going to the store, but I will think twice about using that gentleman or the lady. I'm not gonna mention names, when I go to the checkout again.

The best pharmacy in Ypsilanti area. Five stars are not enough. Wonderful staff who always makes me…read morefeel welcomed. Thank you guys!

This guy is great. Super helpful, flexible and quick. Same prices but better experience than any of…read morethe big chain pharmacies. My guess is that if he doesn't have what you need, he will get it for next time. Totally recommend!