We have been shipping humanitarian aid to Ukraine with Meest for almost four years. The staff is always attentive, kind, and extremely helpful. They regularly help with packing boxes and make the whole process much easier. Reliable service, great support, and people who truly care. Highly recommend. read more

I've been a loyal Meest customer for over 3 years, but this recent experience was extremely disappointing. I shipped an air package (tracking CV821430206US) on April 8, 2025, after a Meest representative assured me it would be delivered on time within 2 weeks. Instead, it arrived on May 19 - over a month late. According to the New York office, the original container arrived in Ukraine on April 17, 2025. However, there was an attempted theft involving 26-28 packages, including mine. My package was eventually found and only shipped nearly a month later, causing a huge delay. The package contained valuable personal items and a birthday gift, and the delay completely ruined the timing and meaning of the delivery. During the delay, I contacted Meest customer service multiple times. I was told the package was lost and under investigation, but LA office gave conflicting updates - one day it was found, the next day no one knew where it was. Promises of callbacks were never kept. I submitted several claims and emails, all ignored. I had to track the shipment myself with no real help. I also sent a formal complaint requesting a refund or discount, giving them 7 business days to respond, but I received no reply at all-not even an acknowledgment. To this day, Meest has offered no refund, no discount, and no apology for the delay, the poor communication, or the ruined delivery. If you're planning to send gifts or valuable items, please be very careful. Meest makes promises they don't keep, offers no accountability, and shows a complete lack of care for loyal customers. read more

Meest-International - Tracking screen shot - Shipping Centers Near Me - Glendale, California

I sent a package to my parents in the UK using Meest, and honestly it went pretty smooth. My mom had been asking me for a while to send her a few things from the US some vitamins, warm socks, and a few Ukrainian books she can't find there. The staff at the Meest office helped me fill out the customs form (I got a bit confused about what category to put some stuff in, lol). They told me it would take about 10 days, but it actually arrived in 8, which was a nice surprise. My parents were so happy my dad especially, since I snuck in his favorite sunflower seeds from a Ukrainian store nearby. He said he's not sharing with anyone Only thing I didn't liked was that the box was a little squished on one corner when it got there, but everything inside was fine, nothing broken. Overall, very happy with the service, been using Meest a couple times now and it's much cheaper than other shipping options. read more

Sent a whole suitcase of my clothes to Ukraine. Was super worried 'cause they're personal stuff, but everything arrived no problem. Tracking worked, always knew where my parcel was. read more

Been using Meest for years to send stuff to family. Never let me down. Sometimes delivery times change a bit, but they always let you know.

scam company. shipped out my package to norway 11/22/2025. posted arrival was 12/2/2025. Its already 01/15/2026 and my sister still havnt received the package. now it says its getting sent back. it did not even make it to my sisters house. DO NOT USE THIS COMPANY. and yes i confirmed address name and phone number are all correct. read more

Meest-International offers convenient and efficient shipping services, picking up your items like parsley and completing all necessary tasks at your convenience. They provide affordable prices and a tolerant approach. read more

everything was good but th tracking page didn't refresh properly for a few days. still got my package to croatia on time tho.

Terrible services. Charged me extra to do custom clearance for small size box and never did, Customer services are robot like guy telling me to call the number in Ukraine and figure it out with Rosan (which I shouldn't because I paid for shipping and custom services to Meest already). Not helpful at all. my sons present is already 18 days stuck in the middle of nowhere. Way to go Meest! read more

I would not recommend to use this company for a number of reasons: abrupt and, at times, rude customer service, unreliable information regarding package tracking and STOLEN items from the parcel. Weight of parcel at the time of shipping was 43 lb , received 27 lb. package year later. Moreover, someone's used clothes and worn shoes of various sizes were placed instead of stolen brand new women's shoes (size 11) and brand new clothing. Total of 5 pairs replaced with worn shoes. Fishing gear and supplies are missing. it took numbers of days and many calls to get hold of someone in the department as we were trying to report our case. Do not have big hopes as no one seemed to be interested to hear that. The only recommendation I got is to file a claim through their website. read more

I used Meest several times for delivery from Los Angeles to Moscow, Russia, and they was always in time (approximately 1 month delivery window with sea transport) and very reasonably priced. But last time I used them (July 2020) I've sent two parcels, and unfortunately one parcel was not delivered in time, it's still sits in some warehouse in Germany since September and Meest representatives cannot solve this issue, they are not working with me. So I don't understand what to do, Meest left me with no options. So now I suggest to use this service with caution, as they are not reliable as they was before read more

We send large packages (around 50lbs each) to our family in the Ukraine, for the last several years, through Meest. We send by sea. The rates are good & our family have received everything without any problems; they deliver directly to their homes. Helpful & reliable. It can take up to a few months to get there, by sea; & a little quicker around the holidays. Highly recommend them for shipping. You also can purchase items & packages from them, they handle all the work. They ship to various countries; they are worth checking on the destinations they service. read more

Everything went well, support did a great job. Delivered package from Canada to Ukraine in 2 weeks. Prices are great as well. Really recommend read more

Yeah I'll add on to the terrible reviews here. I had a package shipped out of the country. The tracking never updated and it was impossible to get a response from anyone via any contact method. The package finally arrived and it wasn't even mine. Some random persons passport and other documents.. still was never able to get in contact with anyone. read more

I will not recommend to use this company. They are not reliable. I have sent two packages in January and February. I have paid $280. The packages have not been delivered and Meest doesn't have ability to return packages back to shipper. I was told that company can redirect my packages to different country and I agreed and provided new address in Kazakhsta. It was not true, the management lied to me. Plus, customer service is being rude to me now. I have been loyal Meest customer for almost 20 years. I am not deserve to be treated like this. I have learned my lesson hard way. Next time I will use USPS only. read more

Huge respect and gratitude to this company to all their humanitarian aid to Ukraine during this challenging time. Along with hundreds of others I volunteered to help them to sort and pack donated so much desperately needed supplies to Ukraine. The company has shipped tons of humanitarian aid to Ukraine for free. They also continue shipping packages to most residential addresses during the war. I've been using them for years and never had any issues. Thank you meest team so very much for your excellent service and your support to courageous people of Ukraine read more

Update: I recently had to send a package to Ukraine during the invasion (in a dangerous location) and it arrived on time without any issues or problems! Very impressive!!! read more

My relatives are in Ukraine very close to the front line. I was doubtful that my package would make it, because the town is getting shelled by Russian troops a few times a day, but I collected a package and shipped it via Meest Karpaty. The package made it on time, in a great condition, and I'm sending more packages already. I am very grateful Meest Karpaty for the services they provide, and I highly recommend them for shipping to Ukraine. Even at war, they provide highly professional and efficient shipping services. Slava Ukraini! read more

I sent two large parcels on the plane at the same time, with a delay one arrived in Kyiv, torn, wet, as if one had stood for a week under a thunderstorm, when someone poured water inside. all the things became moldy and it was necessary to squeeze the water out of them, in general the things were gone. and the second parcel remained standing in Lvov, at customs, probably drying... This is a very negligent attitude. Such issues need to be resolved immediately. read more

Was trying to track my packages for nearly 2 weeks, the parcel numbers don't work. Can't reach them; sent multiple messages on their website; and when calling one of the phone numbers, the line is disconnected while another goes to voice message (?). I understand that they have some serious things to worry about at this time but nevertheless it is quite frustrating. read more

BUYER BEWARE when there are only one star, and five star ratings. The bottom line is I flew a package from Seattle to Lviv Ukraine and it took 18 days. I came to Ukraine to volunteer and I shipped two packages with my own battlefield gear more than two months ahead, but after 10 weeks they still haven't entered any tracking information into the system so I have no idea where they are, or if they will arrive. (If you call or try to use Meest tracking, or talk to the online assistant that pops up you will find out that they are in New Jersey, and they will tell you that they have no information on anything leaving from the west coast). They are definitely low cost but I wouldn't do it again. read more

Meest is the best option for mailing packages to friends and family members in Ukraine, Russia and other Eastern European countries. I found meest after complaining to a friend that mailing even small packages to Ukraine is too expensive with UPS or USPS. Meest is 1/5 the cost! I have been using meest for over a year to send large packages to Ukraine. They always arrive on time, with door to door delivery. The team in the Socal Office is friendly, professional and always does a great job read more

Meest is a reliable company. A big problem that it is extremely slow it takes almost 2- 3 months to get to Kiev. Site says 4-5 weeks. It is a lye. read more

We always use Meest to ship overseas. Best rates. Great service. Our packages always get delivered on time. Thank you Meest for all your hard work. read more

do not use this company, not returned yo money if missed even with insurance. Bad service.

Worst company ever I sent a parcel to Moscow for the first time items got there on time but they stole couple of items from the box I emailed and called them they said they investigated and they saw nothing stolen which is bs now they want to offer me $60 partial credit this people are ripoffs do not send anything with this company read more

I've used this company many times. When I'm sending to Ukraine, everything is ok. Once I sent to Moscow, it took very long time AND , even though I paid for delivery to recipient, the package was delivered to POST OFFICE in Moscow. How could it happen? My client had to go, stay in line, wait for package for long time. So, I was charged but the company did not fulfill its obligations. Disappointing. And not fair. read more

Arkadiy (scam courier) charged us 50$ more, lying and being unprofessional. The site says that you can pay via card but he only accepted cash and said to write in the declaration 3.89$ per lb instead 2.89 and the delivery fee 25$ instead of 10$ . I hope the package at least will get delivered. Please don't pay these scammers and don't use their servises! read more

I sent parcels to Ukraine with this company two times in past, each time it was delivered. However on the third time my parcel just disappeared, it has not arrived after two months. I could not find it in the tracking system, the search result showed that the parcel did not even existed in their system.. I assume it was stolen...I will not trust this company any more! read more

No matter what other reviewers say Igor and his employees are hard working people who truly care about helping the Russian speaking community. I have been using their services for over a year now and highly recommend Meest to anyone who is looking for the best prices to ship packages from US to Ukraine. read more

Meest-International - Shipping Centers Near Me - Glendale, California

The package was not delivered, a year has already passed. Money is not returned, the pac is not returned. not a professional job, in Los Angeles, a drunk worker was picking up a package read more

Worst service ever. The company representative in San José Yelena was so rude and unprofessional. After I asked her some questions about sending a package to another country she started to criticise me that I hadn't sent packages before because people in Russia and Ukraine live very poor and I don't support them. Then she said that she won't talk to me till the package that I'm going to send will be completely packed , only after that I can call her. It sounds crazy and impossible but this conversation was real. Very disappointed. read more

Don't trust this company! They will not deliver your package! Won't return it back and they are rude and unprofessional!!!

Stay away from this company, send by USPS (it will cost a little more, but less of a headache) We sent a package to Kyiv on 10/16/2023 by express airamail from St Louis. A package arrived at the destination in Kyiv, but it was not our package. Someone at the Meest office put the wrong Customs sticker with address on the wrong package. The package our friend received was supposed to go to southern Ukrain by ocean, and it arrived in Kyiv by airmail, while our package was no where to be found. We called the office, spoke to probably the rudest person alive, and sent emails with photos of the packages and mixed up stickers. they said that they would contact us, never did, never replied to the emails. What they DID do , is call the receiver in Ukraine and threaten her with harm if she did not return the package that was sent to her, she told them that when she receives her package, they can have the other one back (becuase they never replied to our concerns and never replied to insurance or compensation questions) The person in Kyiv received no less then 10 threatening calls, and my wife received one here in St Louis, but when I called them after that phone call, they denied everything. In the end, our friend received the proper parcel on 12/27/2023, they did not communicate anything to us. We did give the other parcel back as well. I reported them to the BBB and if you go on the offical BBB site, you will see that this company has a straigh 1 star rating with a lot of complaints. STAY AWAY FROM THIS COMPANY and their local reps. read more

The best place to send packages to Ukraine has been using them for a while and they never let me down

This is my second time using this company to ship a parcel via air to Belarus. The first one was delivered just as estimated in exactly 3 weeks to the door. Nothing was damaged or taken out of the box. From now on going to use this company for all future shipping needs. The staff members of Meest are polite, knowledgeable, friendly. Thank you! read more

always been a great place, but now what they are doing for Ukraine is beyond words. thank you for everything

The best mailing service i have ever used to send to Ukraine! In Glendale location, great customer service! Always polite and helpful!

Worst service EVER. Stuff is extremely rude, gave false information, charge for a service that was NEVER PROVIDED. I don't know how this people still work for the company. They have very bad manners both over the phone and in their ruined office. Will Never ever go back and will not recommend anyone using their service. read more

We arrived at 5:55 to send a package . We knew that they work until 6. And the lady didn't accept us and was very rude. We will never use the services of this company. And do not advise anybody to use them as well. The service was awful read more

Meest-International - Shipping Centers Near Me - Glendale, California