We were referred to Rob Medsker by Encore Restaurant Equipment when we inquired about a refrigerator like the one whose compressor failed.
We called Rob and he was out the next day. He had already told us over the phone what price range to expect, and after he looked at it, he confirmed. He was fast and efficient and seemed to really know his stuff. He and his partner formerly worked for a larger company, then went off on their own.
I had the misfortune of having to call him two weeks later for another piece of equipment that had a compressor fail 9 months after replacement. the company we had work on it simply told us if it was the compressor, it was out of warranty.
Rob took a look at it, tracked down were it was purchased and confirmed that it was still under warranty. He replaced it and all is working fine now. I highly recommend these folks! read more