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Mean Mug

3.0 (1 review)
Open • 6:00 am - 7:00 pm

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Starbucks - Pumpkin Spice Latte

Starbucks

2.2(97 reviews)
2.1 mi
•$$

The only coffee shop open this early in the morning, so I'm back to this Starbucks for a couple of…read morehours. The store opened on time (I walked in at 5:35 am) and there is plenty of parking. Inside, clean and tidy. The crew was busy doing their setup for the day - not much chatter at all. I was here for at least an hour before another customer stepped inside so it was quiet. And then when people did start arriving, the scraping chairs on the floor was annoying enough that it was time to go. There are plenty of seats and the power outlets are nearby. Wifi worked well and my Blonde Roast coffee was just fine. [Review 940 of 2024 - 3605 in North Carolina - 21969 overall]

I love Starbucks, but this was easily one of the worst experiences I've had at one…read more We were driving to Washington, DC on a Sunday evening and stopped in to order three drinks. As soon as we walked in, it was obvious the three employees did not want customers there. The floor had just been mopped and was still very wet, so I politely asked if they were already closed. No one answered. They just stared at me. The only response I got was from another customer, who told us they were still open for another two hours. When I walked up to place our order, the employee at the register simply stood there with both hands on the counter, staring at me without saying a word or even greeting us. It honestly felt like we were inconveniencing them by ordering. I also asked for the restroom code and was completely ignored. Thankfully, another employee stepped in and gave it to me. The drinks were fine, but customer service is a huge part of the Starbucks experience, and this location completely missed the mark. I genuinely love Starbucks and visit often, but there are too many other locations to choose from to have to ever endure that experience again. I suggest keep driving.

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Mean Mug - coffee - Updated October 2026

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