Had tires rotated. Rear passenger-side wheel almost fell off while driving because the lugnuts were…read morenot tightened. "Lady" at the desk is extremely unfriendly and rude. $30 service almost killed me.

Stopped in for a state inspection. They were thorough and got me in and out in a timely manner. I…read morehighly recommend them.

Went by the shop on Trigg Street Abingdon late in evening to get an inspection sticker on truck…read more Owner got right to the truck and performed the inspection and was fast and friendly. I only had a debit card to pay for the inspection $20. Owner said I could pay with cash only. He said I could come back anytime to pay . I told him I had another vehicle to inspect and would be back the following morning. Return the next morning to pay with cash. Amazing that I could do this and was trusted to return. Very nice and fast service . This would not be aloud with many shops. Superb customer service .

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

We were originally holding off on posting this review to try and maintain a level of…read moreprofessionalism with Mr Gibson and his crew and even give them a 2nd chance after a horrible encounter but its clear we need to look for service business elsewhere. Back in November, 2025 we brought our car in for a cata converter replacement, we had the converter ordered in advance and during the times we had the quote generated which was $1,500+ we were given verbal promises that the car would be done same day. First day? It was not completed the same day as promised. They then said they would have the car fixed by lunch time at the latest TOMORROW, tomorrow lunch comes around? Still not done. 3rd day we got law enforcement involved to get a proper update/record as we did not have a spare vehicle to get back and forth to work and were getting fed up with the excuses, this is when Mr Gibson himself showed his ugly side and began his verbal assault towards us mocking us in front of his entire team and had embarrassingly brought us to the wrong vehicle in the bay that wasn't even ours while screaming at us. It took 3 full days and a little extra time as they stayed after close to get the vehicle done before we could finally leave their shop. They had 1 single mechanic working on the vehicle for the first 2 days and only on the 3rd day realized they needed to put more hands on the job. We were suppose to have another service order for an oil housing unit repair on our vehicle but we will not be coming back as its clear Mr Gibson and his crew are just not the right fit for us after speaking to them again today. Overall horrible experience, rude, snotty attitude from the front office ladies, and even ruder unruly behavior from the guys behind the ladies.

New to Abingdon, needed VA inspection on two vehicles. They did a great job getting them done…read morequickly!

Service is excellent and staff are knowledgeable. It always helps that pricing is reasonable. Great…read moreatmosphere. It's like being among family (if you love being with family).

Friendly service and a great work at a very reasonable price. Took my car in for new breaks and AC…read moreservice in the morning and it was ready early afternoon.

I was traveling home on my way back from TN and noticed I was about to lose my muffler. Pulled off…read morethe interstate and Don's garage was the first place I came to. Note: it was about 3:15pm and I was a bit panicked because my experience is that if you show up to a garage late in the afternoon chances are you can't get helped that day. I was blown away by the fact that even though they were obviously very busy, they took my car in as soon as a bay was free because I was traveling. VERY sweet lady in the office, and an older gentleman was the one who took care of me. They ordered a new hanger for my muffler, and also noticed a bent lateral bar. He took pictures of both rear lateral bars so he could show me what it should look like, and what the bent one looked like. So many times I've been to garages in the last few years and they don't even let you know if they see other issues especially if they know you're not getting the other issues fixed there. His letting me know ensured I quickly made an appointment with my dealer at home so I can get it fixed, and my new tires being installed today won't be ruined. They really took care of this scared old lady in time of need and I am forever beholden!

Super great guys at this garage. Fair, knowledgeable and genuinely nice. So glad I found this…read morediamond in the rough! They never disappoint. Been going there for 8 years.