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Collins Service Center

3.5 (8 reviews)
Open • Open 24 hours

Services - Collins Service Center

Auto maintenance

Auto repairs

Routine automotive maintenance

2 More Services

Commercial truck repair

Vehicle towing

Collins Service Center Towing Photos

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2 years ago

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10 years ago

These guys are great! Saved the day when I broke down on 81. Curtis and Billy; thanks again guys!

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10 years ago

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13 years ago

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Lowe's Garage - This is "bubby"

Lowe's Garage

(7 reviews)

Let me tell you about my experience with Lowe's! My husband and I had to go through AAA and if we…read morehad known that "bubby" was our driver and knew about his 1* service before hand, we would have opted to walk on Interstate 81 walked to the nearest exit and paid to stay put until we could figure something else out. First Bubby was okay. He answered the phone and kept us up to date. One phone call consisted of him letting us know that a hydraulic hose on his tow truck went out so he had another guy pick us up in a roll back. This dude wasn't bad but he straight up told us he didn't like his job. We met bubby at a Hardee's parking lot where they exchanged the vehicle (picture added) like a human centipede instead of properly taking it off one tow to put it on the other. Fine, whatever, they did it safely and the car wasn't hurt. But then we realized that we were in bubby's personal truck (smelled like an ashtray). The dude never introduced himself properly and then we had to stop at an Exxon so he could get gas and a pack of cigarettes for himself. This dude was obnoxious the whole ride. He got lippy with my husband just for answering a question, he kept asking why we were getting dropped off where we said we wanted to go, instead of going the whole way back to PA (we only had 200 miles free on AAA and set up a friend to finish our tow to his shop in Harrisonburg to help fix the car - not this was any of bubbys business but we explained), he smoked with the windows up, he texted while driving, called on his phone, tried to write a note while driving, swerved and bitched the whole ride. Finally we get close (3 hours later) and then told us two miles from our destination that we were already 10 miles over the 200 limit and were going to owe him more money ($4 a mile). We said we wanted to call AAA because we had it worked out that it was under the mileage owed. He immediately became defensive. We asked to see the trip speedometer and he said "I know when we started and my speedometer is correct." We weren't arguing back. We just wanted to confirm, and see where the miscommunication was. After he got heated he called AAA (while we were on hold with them) and told them we were trying to scam them and use them twice (by calling the next day- WHICH WE DIDNT) then said we just didn't want to pay. At this point I wanted to tell AAA about his shitty service and his attitude so others can be aware. Finally when he got off the phone with them (we were still on hold). He told me to get rid of the pictures of his equipment on my phone or he would call the state police. Luckily my brother in law is a state trooper and I confirmed that was false, he couldn't do shit. But I said I did so he would go. We told AAA about our hell trip and are laughing about it now. But this guy should NOT be in the service industry.

My van broke down over a month ago with Bubby being family I naturally called him he towed it to…read morehis garage I called numerous times to see if he was working on it he kept telling me he didn't have time it set for a month at his garage then we had it moved to another garage in Abingdon (where 2 days later my van was fixed) I asked bubby to haul it to Abingdon for me he didn't even have time for that he checked nothing on my van when it got to the other garage the mechanic put gas in it and it started right up moral of the story if you want your car back ever don't use this company

Collins Service Center - towing - Updated May 2026

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