-0 knowledge about mechanical issue, they charged me $50 for installation my break pad which I…read morebrought with me he took out the emergency brake piece and he through it in the trunk because he did not know what to do with it. I wanted to show him a Vedic how to install it he ignored me completely. They need to reimburse me back my money which should not have charge me a penny.

My husband and I were traveling through the area headed from NY to NC when we had a mechanical…read moreissue that left us stranded. We called and a very nice gentleman told us there was no one in the shop today given that is was Sunday afternoon but that he would see if he could reach someone to assist us. He advised he would call us right back. He did and within 20 minutes we had two very nice guys there helping to get us back on the road. Very thankful for them taking the time on their day off to come out and get us back underway

Cannot thank these guys enough! They bailed us out of a tricky situation after the wheel bearing…read morebroke on our boat trailer on our way to the lake. He had to pull our trailer with the boat still on it up onto the rollback without one of the tires, even though he had never attempted such a thing before. I cannot thank them enough for being so kind and helpful on a Friday evening on a holiday weekend. Their service wasn't JUST good, it was FANTASTIC. Thank you Aaron!

Just incredible customer service. I was in an accident on the freeway with two small kids in awful…read moreweather... on a race weekend. Meadowview helped me calm the kids and drove us an extra hour to find a hotel that had room, then helped me unload my stuffed car in the middle of the night. I couldn't be more grateful for such kind and reliable help during a tough time.

Need a course in customer service, but did a good job at reasonable price. If you get by the…read moreconversation I would use them again.

I broke down on a road trip over the holiday from Ohio to South Carolina, I called 7 tow company's…read moreto take me home and instead of charging me thousands of dollars Dakota answered my call and said I'll fix it in the morning. And sure enough he had us rolling home to South Carolina before lunch time. He went above and beyond knowing what tough situation we were in. Thank you guys we made it home safely thanks to you!

This business enjoys scamming motorists that are not local by tricking them into paying 500-2000%…read moremore for a very minor repair. Of course, this is not unique to this shop as it is an industry-wide scam. If you're traveling on I-81 and you're being towed to this shop... Beware!!!

I only had one day left on my inspection sticker. Every other place I tried was a 2 hour wait. They…read moretook me right in at this garage. Fast and efficient. Thanks a lot!

Great service from professionals! We needed a tow for our 28' straight truck and new fuel lines -…read moreall done within 24 hours - excellent job! Lori Krumpols Owner Preferred Movers of TN Wheaton World Wide Moving

Thanks for towing us out of the ditch ! Very professional. Quick service friendly and Courteous !…read moreHighly recommend! Only waited about 30 minutes, since he was on another call

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.

My kids were hours away from home when their alternator went out today. These people were so kind!…read moreThey came to take care of the car and they made sure my kids were safe while they worked on the car. They don't know, but I suffered the death of my oldest this year so having my other kids stranded in a different state was terrifying. I can never express the amount of gratitude I have for their kindness and willingness to watch out for a stranger's kids. They were so honest when I insisted on a replacing a part that really wasn't necessary they let me know and put my mind at ease when they checked it told me why I didn't need to replace it. Then they gave the car a once over and alerted us to an issue that will need to be fixed in the next year or so. My kids are now safely back on the road. my heart is full and I'm so thankful I called them.

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

They were very proffesional and they wanted to make sure the job was done right.I will call them…read moreagain for help.

I was on vacation for less than 48 hours 6 hours from home. Car broke down on the side a rural…read moreroad, on a Sunday afternoon. AAA was no help - unless you call googling help. No tow trucks available, no garages open. These guys waited with 2 hours while their own town truck came and they fixed my car so that I could drive back home the next day. Drove me back and forth from my campsite to the car. Called me while I was on the road back home to make sure everything was ok. Without them, I would have been SOL, seriously. Literally, don't know what I would have done. Very good, fair price, didn't nickel and dime me. Thank you, Dave, Joe, and Candy.