Took in my 2011 BMW 335d for a transmission service including new seals. Kendrick was very…read moreprofessional and got my car back to me the next day. Very impressed and will be back.

From the owner: Ultramatic diesel is here for your diesel pickup. Whether its preventative maintnence, engine…read morerepair, turbos, injectors, transmission repair, efi live custom tuning or looking for all out hot rod then we are here for you. Experienced in performance transmission builds, engine builds, or whatever your looking for up to 2000hp, we can do it.

CAUTION: Towing charges from accident scenes and roadways seems unregulated in Virginia. It appears…read moreCline's can charge whatever they like for a tow and present you or your insurance with a SHOCKING invoice. Read my invoice, look at my accident scene and BEWARE of this company. GET EVERYTHING IN WRITING IN ADVANCE! $4020 bill after a Mini Cooper accident on I-81. The VA State trooper called Cline's Towing in Rural Retreat. The Mini Cooper was in the road, right side up, but inoperable due to broken radiator. Cline's loaded it onto a flatbed for transportation. Initial $3420 are related to towing after the accident. Remaining $450 and $150 are for storage and second tow. UPDATE September 13, 2025 I have received a reply to my complaint with the Virginia Attorney General. I am posting it here so that it can be seen alongside the invoice. Cline's is not proposing any adjustment to the many fees charged, rather they have taken the route of claiming the fees are legit and saying I was rude (I disagree). I'd be happier to post an update that they reached out with a reasonable proposal regarding the excessive fees. Fees Invoiced: $1450 - State Police Call $195 - Admin Fee $125 - Gate Fee $250 - Clean-Up $150 - Environmental Fee $125 - Labor $450 - Tow/Hook-Up $150 - Winching Fee $75 - Fuel Surcharge $450 - Accident Scene $450 - Impound/Storage (6 days) $150 - Second Tow from Cline's Rural Retreat to Turkey Pen Marion ------- Total $4020

I am so thankful for the team/family at Cline's for their exceptional service. We broke down 2 days…read morebefore Christmas in the middle of an 9-hr drive and had our car towed to their shop which was nearby. Our tow truck driver (different company from Cline's) had nothing but great things to say about their service. The shop was clearly busy when we arrived but they took the time to do some preliminary tests to give us some answers before the holidays. They were honest, friendly, and upfront about everything. The repair was done quicker than expected and at an honest price. Highly recommend this business; everyone made it obvious that they care for their customers!

Repair shop broke my passenger side mirror, and hit my cv axle damaging it causing grease to fly…read moreout everywhere. They simply didn't care and would only give free labor to fix. They damaged my part and insist I buy the new part. Do not use these people EVER.

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster