5:00pm on Thursday, I hit a pothole on 77 which took out two tires. I knew it was getting dark,…read moresuper cold and still had 2 hours to drive home. Called Roadside and was lucky enough to have been assigned Pioneer. Tyler pulled up, he was patient as I had no idea where to take my car. The situation was stressful but having Tyler assist definitely was helpful and appreciated.

On our way to North Carolina from Pittsburgh and our car battery completely died on us. Nothing…read moreopen and in a panic we found pioneer towing. Friendly knowledgable and fast service. Couldn't be more grateful. This is the company you want in your time of need. 10/10

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

Amazing service friendly people adorable prices would definitely use again in the event I need…read moreanything towed 10/10 will recommend them all the time

Seriously such an awesome human!…read more We got a flat tire and had called around through our insurance and no one could get to us for 3 or 4 hours. Now we were just cutting through Virginia on our way to Pittsburgh so that was going to seriously ruin our plans. We called 103 towing and recovery and Clay knew exactly where we were and was to our car in less than a half hour. And he has fair prices! He's super friendly and was such a big help in making a crappy situation less crap. Highly recommend giving him a call if you're ever in need.

Repair shop broke my passenger side mirror, and hit my cv axle damaging it causing grease to fly…read moreout everywhere. They simply didn't care and would only give free labor to fix. They damaged my part and insist I buy the new part. Do not use these people EVER.

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

This business enjoys scamming motorists that are not local by tricking them into paying 500-2000%…read moremore for a very minor repair. Of course, this is not unique to this shop as it is an industry-wide scam. If you're traveling on I-81 and you're being towed to this shop... Beware!!!

I only had one day left on my inspection sticker. Every other place I tried was a 2 hour wait. They…read moretook me right in at this garage. Fast and efficient. Thanks a lot!

Need a course in customer service, but did a good job at reasonable price. If you get by the…read moreconversation I would use them again.

I broke down on a road trip over the holiday from Ohio to South Carolina, I called 7 tow company's…read moreto take me home and instead of charging me thousands of dollars Dakota answered my call and said I'll fix it in the morning. And sure enough he had us rolling home to South Carolina before lunch time. He went above and beyond knowing what tough situation we were in. Thank you guys we made it home safely thanks to you!

Took in my 2011 BMW 335d for a transmission service including new seals. Kendrick was very…read moreprofessional and got my car back to me the next day. Very impressed and will be back.

From the owner: Ultramatic diesel is here for your diesel pickup. Whether its preventative maintnence, engine…read morerepair, turbos, injectors, transmission repair, efi live custom tuning or looking for all out hot rod then we are here for you. Experienced in performance transmission builds, engine builds, or whatever your looking for up to 2000hp, we can do it.