I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I highly recommend these guys, I have been taking my vehicles to them for years and they are for…read moresure the best around five star for sure

You will not find a more honest mechanic shop. They try their best to fix your problems. They…read morealso work on foreign vehicles without the dealer price.

While visiting my dad, he was in need of a new set of tires. After calling around to a couple of…read moreplaces I called this, still family owned Thompson Tire and boy I'm glad I did! If you're ever in the area and in need of tires, PLEASE stop here and meet Bill, the owner. The honest service provided was second to none. Also while you're here, ask Bill to give you the history that makes Marion what it is. Again, I'm glad we came here, especially to support a local, family owned business. - and the price was just right, nothing upsold that wasn't needed.

Great family run business. They treat you like a friend and service their customers professionally.read more

i always get great service every time billy always does great work i will not take my car no where…read moreelse

We were stranded from out of town. We bought a truck that continually broke down . We had to leave…read moreit with him and return home. We had run out of medicines and other issues. It was towed 4 times before getting it home. It had been in 3 different shops. All had found things wrong. It kept throwing 18 codes. He was the only one that put things together. He found melted wires in the motor wiring harness. He gave us an estimate to repair it and had it repaired on time. The final bill was %25 lower than the estimate. He could have easily taken advantage of us but he's an honest person and very good mechanic. After we made it back home, he called the next day to make sure we made it. He is highly recommended.

Very bad place to get your car fixed I went there for a reinspection told them I was leaving the…read morecar and I would be back later gave them my phone number and said if I need anything to pass the inspection to call me never heard from them went back a few hours later that is when they said I failed I need my headlights clean and brake pads to which why did you not call me let's do it now they said I have to bring it back another day

I can't say enough about Gary. My wife and I were headed to our son's place for Christmas when our…read morealternator failed on the interstate. When we finally got off the interstate we were in Marion, VA. Stopped in an O'Reilly auto parts store and they referred us to Gary's. We drove to Gary's using a battery pack from O'Reilly's. Thanks. Arrived at Gary's around noon and he had us back on the road by 2:30. Exceptional service provided and highly recommended if you are ever stranded in Marion or just need your car fixed.

Brian does the best alignments around , besides very comprehensive repairs. Reasonable rates. Vey…read moreprofessional service. But he stays booked up most of the time.

Awful experience! I work til 5pm and dropped the vehicle off on lunch. I was told someone is in…read morethere every evening until dark. A co-worker dropped me off at 5:30pm to pick up my vehicle and nobody was there! The guy who runs the wrecker service was there but said he had nothing to do with the alignment shop and couldnt unlock the gate for me to get my car out. He told me his buddy would be there any min and could help me out. However, an hour later that guy hadnt showed up and the wrecker guy had left too. So there I sat stranded! I finally made a few calls and found out the owners name and phone number. I got ahold of him and he told me someone would come "release" my car. So an hour and a half later I finally got my ride, and guess who came to release my car? Yep, the wrecker guy I talked to in the beginning who said he had nothing to do with that part of the business. I was furious! What lousey poor customer service. This place is a joke, dont waste your time or money supporting a business with such poor regard for their customers!

Service is terrible. Refused to fix issues and test codes and stated they don't throw parts at…read moreengine codes. So they just reset the codes and move on. Service manager is a very hateful person and does not care if they fix it or not. The issues are life safety and have the driver scared to drive the vehicle. But they will reset them. Your best option is to go to advanced auto and have them reset your codes and save your time. Do yourself a favor and take it some else.

This company is as currupt as its owner, Bobby Haga. If your looking to steal and disappear…read moresomeone's vehicle then call him. He is committing fraud by unauthorized towing, refusing to release my vehicle.He seems to know the law on how to fraudulently refuse to release vehicles by simply hollering a tow bill is due but never producing any such authentic document. He is not listed on county or state police authorized tow companies for a reason.

I wish there was an option for zero stars! Don't use this company if at all possible. My son's car…read morewas towed 8 miles and we were charged $250. (It was less than 2 hours from the time the car was towed until we picked it up.) Also, the man was very unprofessional. He was dressed in shorts, no shirt, and most of his rear was sticking out of his shorts.