I wish there was a no stars option. I went to the store inside of Sedano's in Kendall. I purchased a Groupon for this deal. When i went there the guy who helped me was nice, fixed my phone within 15 mins and I was out the door, I gave them a good review as it all went smoothly... Well so I thought, 3 days after my phone was "fixed" my screen stopped working lost touch capacity, I went to their shop and they were closed, went the next day, and the guy said this is weird, this never happens but since they had a 15 day warranty they would change the screen. When I was there he said they didn't have anymore white screens so gave me a broken one temporarily and to come back in 2 hrs, I returned and he changed the screen. I noticed that the screen had a little crack on it but when I showed it to him, he said no that it was just my screen protector which he put on for me and I had an Otter box on it. I let it go, within 4 days, my phone started acting up, moving on its own, calling people, as if it were possessed. I called him and he said to come in, he then said he wasn't able to recreate the issue and to try to restart my phone as it could be a hardware issue. I went to the apple store, they revised my phone and they said nothing was wrong with the internal part of it but that the screen was of very poor quality, they put over a blue light and saw that it was about to crack from different angles and was just over all of VERY POOR QUALITY. I went to the store showed it to him and he tells me the screen is cracked and the warranty doesn't cover when screens are cracked. I explained to him that ive been going multiple times for different issues and I was very displeased and asked for them to please help me as I had made sooo many visits to the store and my phone was now cracked and acting up. He then said there was nothing he could do and to call the main store to speak to the owner, I attempted to call multiple times and I always got "the owner is not available and to call back 2 hrs later." The woman who was the manager was so rude, unprofessional, and made fun of me when i told her why my phone was of such high important since I basically depend on it for work and I couldn't be doing this. They ended up not helping me whats so ever. I informed Groupon and they have provided me with a credit and will be working with another company. I DON'T RECOMMEND THEM TO ANYONE! WORST MISTAKE. read more