Avoid this Place. Came in for a easy data transfer but the…read moreguy upfront is straight up rude and then on top of that he wanted to take all day for the service. I said No Thanks going some where else. Went to Micro Computers, got it done within 2 hours

Owner reached out and explained his situation. I understand there service is excellent i was to…read moreharsh.

Brought my desktop in for a simple(but not so simple for me) install. When I first called, the…read moreperson who answered told me where exactly to look online for my issue. He tried helping me educate myself for no cost, but I gave up. Brought my PC to this team and they knew exactly what I wanted/needed service was quick. The PC was even cleaned after their service. 10/10 for communication. Service. Performance quality. All at a VERY reasonable cost.

Just want say how appreciative I am that Corey and Carey helped Cass Community Social Service…read morehelped me get 6 computer sets up and running with their guidance as a collective donation- they are experts at what they do and if I ever need personal computer service ... Southgate computers is where I go.

A number of Downriver tech support businesses are incredibly dishonest; I've gone to a few…read more(including one which stole our new, authentic powercords and replaced with an off-brand, chewed up one they said was ours and put bloatware on our PC!), but I was incredibly relieved to have run into this one. I did a dumb thing that I knew was a dumb thing and my PC suffered for my transgression. I called them because a different place I was originally going to call didn't answer and I'm really glad this one did. First and foremost this is FEMALE FRIENDLY which seems like a silly thing to highlight, but based on the other places I've been to, you either get creeps or people who talk down to you. They didn't here and were both kind and professional, a rarity in any business. Secondly, they ran me through some things I could do on my own for no charge. Let me reiterate this, an employee of this business, for no charge, offered me a solution that their business specialized in. This is above and beyond and again, for free. This is as honest and considerate as it gets, especially in a field where people tend to take advantage of those who know less than they do. If you're looking for somewhere that actually is honest and affordable (I was given a quote for the issue and it's cheaper than other places -- especially if you take advantage of the coupon they have on Yelp!), this is the place to go in my vast experience dealing with family members and their messy PCs. The issue I have goes further than what I had initially thought, so I'll be taking it in to them and reporting back but in the meantime, in terms of actually dealing with a variety of Downriver PC businesses (for phones, gaming systems, and PCs), this was definitely the least painful experience I've ever had, including using Best Buy's Geek Squad for a family member. The experience was pleasant enough that I felt hopeful and am willing to write this much on Yelp over it. :)

I can't say enough about Doug. After receiving a non-working gaming PC on Christmas morning, he was…read moreable to quickly fix and put the biggest smile on a 13 year old boys face. Doug came into the office to help me out and even followed up to make sure it was still working once I got it home. What incredible service! I would recommend this company to anyone.

I had a great experience with this PC shop. They did an excellent job repadding and repasting my…read moreGPU--my FPS jumped from around 70 to over 165, which was a huge improvement. They also saved me from making a bad purchase by giving honest advice. The owner is fantastic to deal with--friendly, knowledgeable, and very efficient. I also had my PC diagnosed there, and he quickly identified the issue, ordered the necessary parts, and had everything installed within just three days, all at a very reasonable price. I highly recommend this shop to anyone looking for quality service and great value.

I have a home office. I live off my computer. It died causing the inevitable stress…read more I called Orange for help, was told to bring it in and left in no time after a great cup of coffee, an upgraded video card. extra ram and an working machine. Kal is the best.

Awesome service! I'm very pleased with Icon Computers swift action to down-grade an OSX on a recent…read moreused Mac Laptop. Without hesitation, they understood exactly what I wanted and why. Apple Inc. would have given me alot of back talk about down-grading an OS. Icon's computer service was fast, complete and they were very generous with other options with great out-the-door pricing. There are many using older Macs -- some simply needing minor service etc. Good to know Icon is there with very ample hours of operation!

I have been a customer at Icon Computers Megastore for several years. The staff and owner go above…read moreand beyond ..great prices on new and refurbished computers. There is a range of prices and computers and phones are affordable for every price range but best of all is the great customer service. I highly recommend theme

Has great videos explaining things. Including how bad Yelp is which you can watch here:…read morehttps://www.youtube.com/watch?v=tw51UeOdmVg Based on his suggestions I have bought quite a bit of hardware.

Horrible customer service!! I took a couple of laptops in for repair and spent a ton of money…read morethere, when I had to bring one back because of a recurrent charging issue the tech accused me of dropping and abusing the laptop and I was told that he would not warranty it. I blew my top because the laptop was not at all dropped. The part they replaced failed and he did not want to stand behind the work. And then he told me that the part they replaced was $6.00 when I was charged $125.00!! What a rip off!!!!!! I will NEVER darken the door of PC Pick Up again, and I would advise you not to either. They are a bunch of crooks!

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!

If you are looking for an outstanding, professional, knowledgeable, honest computer technician LOOK…read moreNO FURTHER! I was blown away by his diligence, efficiency, patience and above all in these economic times...PRICING. Not only did he removed the malware, additional viruses, he also updated my Toshiba 8.1 to an 11! not to mention, he located and installed an affordable battery. J did so many upgrades to my 2014 laptop I AM SPEECHLESS. It runs at lightning speed with many features & protections. It's like having a new laptop. He even organized my folders & cleaned my computer! I can see why he has a 5 star rating. He is very gifted in computer technology & goes over and beyond for his customers. I guarantee, you will recommend him to all your family & friends.

Wasn't able to work with him, since he only takes cash. We would like a record of our transaction…read morein case of a problem, so we would only do a credit card transaction. He was prompt in his answers and willing to start work quickly, however.