Doctor Ana Licona was so amazing she handled my son with so much care and she was worried for him as well as I was . She made sure to let me know what was going on with him and what she would give him. The receptionist was also very helpful she moved our appointment a little early and with that my son was able to get seen sooner and taken care of , I'm so glad she was able to help me out and help my son out now he's doing so much better :)) read more

Wait time is horrible Bought a concern to the doctor and she chucked and didn't seem to give good advice Medical assistant did not use gloves and put bandaids on her scrub when giving shots and taking blood read more

Llevé a mi hija a revisión médica a MD Kids Pediatrics el viernes pasado. Estoy satisfecha con la consulta al médico de cabecera de mi hija (Dra. Molina). Gracias por la atención cordial y atenta que dan siempre a los pacientes. I took my daughter to MD Kids Pediatrics for a checkup last Friday. I'm pleased with the visit to my daughter's primary care physician (Dr. Molina). Thank you for the cordial and attentive care you always provide to your patients. read more

The worst You can not speak to anyone in the office direct. It will be a call center, who refuses to put a supervisor on the line. I've call for 1 month, 2 visits, & MULTIPLE calls later, my son's still doesn't have his prescription. read more

HORRIBLE, my daughter have an appointment for 5:15pm the traffic was too bad so I called that I will be 5mins late. And when we got there we waited for 45mins and when we inquire how long we have to wait. They just told us there's 2 more patients ahead of us. Thats just ridiculous. They could have told me that since your late we pushed you to later time, instead of just letting us wait for too long. read more

First off the front desk is extremely nice. DR. Wilches was very knowledgeable, caring, and perceptive. The only reason why I won't give higher review is because my 3 year old sick son waited almost 2 hours to see the doctor. We were at the appointment for almost 3 hours. read more

I took my daughter to MD Kids yesterday since I had to pick her up from school due to temperature and sore throat, Ashley in the front desk was very kind and since I did not have an appointment she said it was ok to wait and see if another appointment cancelled they would be able to her. Within a few minutes she said the doctor would be able to see my daughter. America the medical assistant is so great with kids, she was very gentle when taking the covid/flu tests. Thank Dr.Molina for making time to see my daughter and giving medication read more

Their wait times are absolutely horrible!!!! This is my second time here. My kids appointment was set for 10:30am. They did not call us to the back until 11:30. It's 12 noon now and my kids are STILL waiting to see the doctor. The first time we came it was the exact same thing. I tried to give this place another try, but this will be our last time here. This is ridiculous read more

I got here at 10:00 and everyone that got here after me went first! Someone showed up at 10:30 and still went ahead of me. Totally ridiculous. Then they tried to tell me it's because they are busy, but how is everyone getting to go see a doctor but I'm still waiting. At 10:40 I just left. Never coming back!!!! read more

The staff is very friendly highly recommend my kids love going here My ticket number is 1453520 read more

-Our appointment was at 11:15 and it's 1pm waiting in the room to see the doctor. Take you child to another doctor office.

Bad service, they have you waiting for the longest time while staff are just laughing in rooms and not attending their patients. Amazingly worst service given. read more

lo peor que pueden hacer es asistir a este lugar , los médicos no son profesionales al punto que no envían los medicamentos ni anotan lo que recetan, tiempos de esperas muy largos , mucha desorganización , que cierren y se dediquen a otra cosa a read more

Take my daughter here. Very thorough and patient. Also have appts available same day.

I'm livid! My child has suffered for days with an ear infection. We had an appointment to SEE the doctor on Thursday (she had fever and cold symptoms but most of all a very sore ear) they insisted on her getting a rapid Covid test before she could be seen, her test was negative. The doctor came out to the car in a hazmat suit with a shield AND a mask on, he talked to us from 6 feet away from the drivers side. He suggested the rest of the family get tested (none of us had fever or any symptoms) and had her come back the next day to get a PCR test because it was more accurate (stated he thought the rapid test might have provided a false negative) I mentioned at the time her ear was hurting badly and needed to be treated, He blew me off, we came back the next day for the PCR test and the family went elsewhere to get a PCR test. Our results ALL came back negative within 2 days. Meanwhile my child spent the entire weekend crying in pain from her ear and we still didn't have an antibiotic for what is obviously an ear infection, I called and left a message at 10 am. NO ONE called us back, we still didn't have her test results or any treatment for her ear!!! I called at 4pm and waited 40 minutes to speak to the call center who did advise me that she was also negative but that the doctor won't SEE her till WEDNESDAY!!! He refused to call in anything till he sees her! He wants us to wait 2 more days with no treatment for an obvious ear infection that has already gone far too long untreated. If my daughters ear drum ruptures I WILL SUE MD KIDS!!! I understand he was "concerned" about Covid, but he was wearing protective gear and she had tested negative, there was NO reason for this child to go almost a WEEK untreated!!! I will be finding a new doctor tomorrow! We've been using MD kids for 7 years for my 6 kids, this doctor's poor decision and the unresponsiveness and unwillingness of the phone persons to follow up and provide treatment causing my child pain and possible hearing damage is inexcusable!! Their office wait times have always been horrible but since they were close to home I tolerated it for years. But causing my child pain and suffering is the final straw! read more

I came to this office for the 2 time, I don't know who is the incompetent, but the customer service who answered the phone calls don't know their jobs, it turned out that according to my insurance and the office's customer service , in that clinic, doctor Alba Molina ( who appears in the network of my insurance as well), will take my insurance, the lady in the front desk of the office won't say the same, I called from the office to my insurance because it was the second time and they talked and it turned out that the doctors won't billed the insurance by themselves, they billed the insurance through the company they work for, so, my point is how come the only person who knows this is the lady in the from desk , who by the way was obviously upset, after she had to talk to the insurance customer service, like it was my fault all that situation, I'm the only one in the middle, the one who deserves an apology , because everyone sent me there , and I'm paying for that insurance, I don't know if my insurance it's the worst , all I know is that they treated me like I should have known , I can't give no stars at all because the system won'tlet me, I do not recommend this place at all, this is a pediatrician office , you go there with your kids, read more

I love to take my kids come in here, place is very clean, and staffs here is very professional and gentle. Doctor is always listen to me and answer all my questions. read more

The staff here is ridiculous, I love the doctor , but the staff alone would make you not even want to give them your money. They are not helpful at all , they don't even greet you when you come in ,have zero knowledge of any sort , they never get anything done (in order for me to get my questions answered , records , referral whatever is needed at the time i literally have to constantly call and speak to several different people , every single time , the are also rude and unprofessional. THE ONLY reason why they even get that 1 star is because that's the only way to make the review and the only reason he still attends is because they don't deny you if your child isn't vaccinated read more

I do not recommend this location Dr. Gonnella is not a good pediatrician. The staff does not care about their patients, they have no sense of urgency, expect to wait at least 1 hour to be seen, and refuse to see my daughter that had temperature of 103° until her appointment. read more

Reallly bad service from doctor carly.Dr.wilchez actually takes time to talk to you and will answer any questions you have.

Dr. Gonnella is Fantastic. She the sweetest most caring doctor my kids have had. I come to Katy from Downtown Houston just to see her. The office staff are friendly, no long waits, and the office is very clean. Would recommend Dr. Gonnella and MD Kids Pediatrics to anyone that is looking for a caring, knowledgeable Doctor in the area. read more

15 yo Male goes in for well visit and immunization. Dr. Wilchez took time to talk career planning and life choices with him. My son's first comment upon leaving was "Dad, he's a good doctor." So cool!! Drs. taking every opportunity to positively influence, guide, and treat our kids. GREAT VISIT. Thank you read more

I first came to this pediatric facility when my son was born 2 and a half years ago and although I had some issues with them(long waits with appointments, constant change in doctor, misdiagnosis which resulted in multiple trips within a few weeks) I was just too lazy to look for another office so I stuck with them for my next kiddo who was born 2 months ago. The events of today have led me to kick my butt in gear to find another pediatrician post haste. My daughter had been experiencing diarrhea, fever and irritability throughout the night and so I gave the office a call and got an appointment for the afternoon. My husband took her to the appointment and told me she had a stomach virus, ear infection a yeast issue and that the doctor prescribed some medicine for her. Later I went to our pharmacy to pick up a prescription I needed and to check on the status of my kiddos medicine. Come to find out they never sent it. I called the office and the receptionist told me the provider had deemed it not necessary to send any medicine for the issues! She also said I could make another appointment to see my daughter's regular doctor (both regular doctors were out today) tomorrow like I'm made of money. I asked to speak to the doctor and she told me they had already left for the day and that I could speak to a nurse. I spoke to the nurse who said she would message the doctor, but nothing would be done till the morning... So my daughter is going to suffer through another night of pain because of this office's incompetence. Will not be going back to this place for future visits. read more

I visited this pediatrics around 1PM and Dr V. Gonnella said like I can pick up some medications today at CVS. however there were on medications to pick up at CVS. Actually, I waited to get the medication for 5 hours. The next day,.. I called again and asked 'what happened...?". There is No any apology and the officer said like she do not know anything regarding this issue. I think they did not submit any medications at that time and realized they made a mistake. And I feel like the Dr V. G is not good at speaking English. Anyway, I visited another clinic for my son the same day, and got the medications in 30 mins. I will totally not recommend this pediatrics!!! read more

The MD Kids clinic is clean and wait time for me has never been more than 15 minutes. I also think it depends on the time of day you go. Another great thing about this clinic, is that when I've called, I've been able to get my child in the same day. Sometimes you need your child seen as soon as possible and I have been able to do that the times I've called in. The staff is so nice and polite to my kids and myself. Dr Gonnella is very kind and understanding. There is another Dr. that has also started to see patients and she is also fantastic. If I have questions or concerns regarding my children, they have both made sure to address them all.The Dr's don't rush the appointments, which is also wonderful. I recommend this clinic to anyone looking for a doctor that takes their time with you and most importantly your child. My children have had different doctors through out the years, and this is by far the best! read more