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    3 years ago

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    People searched for IT Services & Computer Repair 3,014 times last month within 15 miles of this business.

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    TechCare - Mine is the one on the left.... Ok no it's not, it's the one on the right.

    TechCare

    (231 reviews)

    Out of the numerous laptop repair shops in the area, TechCare was the first to tell me they could…read morelook at my Razer Blade 15 laptop. I received "No" after "No", but Ray reached out and said he had an idea. My gaming laptop was no longer powering on and due to its model, essentially every repair shop said they couldn't handle it. I was able to come by and drop off my laptop for a diagnostic check. An hour later Ray was done and sent me a highly detailed Diagnostic report with findings, causes, and recommendations. My issue required a full motherboard replacement so we weren't able to proceed with any fixes. Regardless, I am grateful to the expertise and support Ray has given me for the laptop. If I have any other pc issues in the future, I would return to TechCare, they know what they're talking about!

    My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

    ClickAway

    ClickAway

    (350 reviews)

    I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

    We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

    MD Atp - itservices - Updated September 2026

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