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    3 years ago

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    Quick Fix Computer Services

    Quick Fix Computer Services

    4.6
    (294 reviews)

    Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

    Saved my MacBook after an unfortunate Diet Coke spill on the keyboard…read more I was wrapping last-minute Christmas presents while watching YouTube when a roll of wrapping paper knocked over my drink. I immediately flipped the laptop over, shut it down, and left it upside down while I ran to the store for rubbing alcohol. I carefully wiped down the keyboard and called this place as soon as they reopened on the 26th. For context, Apple told me the computer would likely never work again and tried to sell me a new one. This shop was reassuring on the phone and accepted the drop-off right after the holiday break. The employee we spoke with (may have been the owner considering how competent and dedicated he was) was extremely kind at drop off. I had my computer back within 48 hours, before New Year's Eve, after a deep internal clean. They confirmed the cleaning was successful, that there was no risk of corrosion over time, and no expected shortening of the computer's lifespan. I paid under $100 and walked away with a perfectly functioning MacBook. Nearly two weeks later, there's no sign at all that anything was ever spilled. So grateful to everyone at Quick Fix!

    Pleasanton Computer Repair

    Pleasanton Computer Repair

    4.6
    (197 reviews)

    I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

    Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

    MD Atp - itservices - Updated June 2026

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