Absolutely horrible experience today. I ordered through GrubHub and it said 25 to 35 minutes for delivery. I called when it had been 50 minutes and was told that they didn't know when the delivery person would be back to pick up my order and bring it to me. The gentleman on the phone was rude and dismissive and I will never order from here again. read more

1.5 STARS For whatever reason, I tried again... Got home late a few Saturday nights ago from an extremely long 2 day drive from my brother's funeral in Missouri & all I wanted was some good NY comfort food the next day. Let's begin with the phone call... For some reason, the girl that answered had to keep putting me on hold to check if they had this or that. This was partially my fault as I did not realize they had changed their menu yet again! This happened to me in the past & the waitress asked what menu I was looking at & then informed me I had an old menu. Anyway, that was minor.They used to have a dish my boyfriend really liked back when the place was Kozy Korner - Ham steak with pineapple. After the changeover, they had this listed as a "daily dinner special" on the menu but told me they would only be offering it as a special on occasion (yeah, makes total sense)! So now they offer "Baked Virginia ham" instead (which I just found out). Ok fine, whatever... I went ahead & placed the order to be picked up. The Ham dinner, a Reuben sandwich with mashed potato & a large coffee with half & half light. When I went in to pickup the cashier/waitress grabbed the receipt & rambled off the order to me & stated "the coffee is in the bag"... Good enough! I paid for the order & asked her if she could please throw some extra creamers in the bag for the coffee. She told me they don't have any creamers but said she could give me a cup with some on the side if I wanted (staring at me with a blank robotic Stepford Wife-like stare & not moving)... I said not to worry but by that time she was talking to a kid behind me & I no longer existed... When I got home... There were NO utensils, napkins, butter, salt, pepper, (mustard &/or thousand island/Russian dressing for the Reuben), or COFFEE in the bag!! I will admit, again, that I usually make it a point to ask for thousand island for the Reuben but mustard is normally the default (in my past experiences)! God forbid they ask if you would like thousand island for the Reuben! I was PISSED!! I drove all the way back to get my missing items. I told the lady behind the counter what happened & asked her to please give me the half & half & I would make the coffee to my liking on my own. She began pouring the creamer, caught herself, stopped & handed it to me after filling the cup with coffee about 3/4 of the way. I put some creamer & she took the cup back. I asked her to add a little more coffee but she would not do it!! She did apologize for the mistakes. I was so angry that I don't even know if I mentioned that not only was the coffee not in the bag but nothing extra that you would normally get with take-out was provided!! My boyfriend & I have decided to just be done with this place. By the time I got home, the food was ice cold! After ALL that... The aggravation just ruined the entire experience & took away any enjoyment. Also, the ham was made with some weird brownish gravy & my mashed potatoes were way over-salted. The Reuben was ok after having to rewarm it in the microwave... The manager did reach out after the last not so great experience but what's the point if the people working there (wait staff/cooks) are clueless? By the looks of it, the crappy reviews outweigh the good. Might tell ya something... This place needs a serious revamping!! Sorry Mclean Corner Café but... we're out! read more

I went in and ordered at the counter. It took AN HOUR to get my food (a couple burgers and a wrap). This is unacceptable for diner food. They even had to look in the menu to tell the cook what was in a dish. The only reason I gave two stars is because the food tasted decent; not great just decent. But by the time you get your food and accumulate aggravation, your meal is spoiled. read more

Truly the worst Diner that I've ever been to. Chicken soup had alphabets in it! - like canned Campbell soup kind. Lasagna was literally a pile of mush. Service was non-existent, almost as if wait staff avoids talking to you after they give you the food. Never again! read more

Mclean Corner cafe is located in a very Irish neighbourhood. I visit this diner a few times when I am in this area. It is under new management my experience here in my last two visits has being very good, the food is good and the staff are very nice. But the main reason I decided to write this is that in both occasion I have been there the new owner (Alex) stop by my table to check and make sure I was happy with everything, as he did to all the customers. You just don't get that to much anymore so good for him. I would recommend. read more

I have ordered from this place many times. Each time I order from this place there is always a problem. The food is always cold, wrong order and they all have bad attitudes. The main guy that usually answers the phone for deliveries doesn't give you a chance to even get a single word out without getting upset. I've personally had them tell me that I have to be more specific on whether I want a bacon egg and cheese with bread or no bread. Doesn't make sense. They need new people. A girl in that restaurant doesn't even understand English. She has gotten my orders and my address wrong multiple times. The delivery service is horrible. I have waited more than an hour for a two simple platters. And that's every time I order from them. I'm being generous in giving them at least a star. If there was an option to just write a review without any stars I promise you it would have been done. Overall bad service. read more

Found this hair in my coleslaw. When I contacted Grubhub to let them know, the restaurant offered to refund me $3 on an over $30 order. The complaint wasn't to actually get a refund nor food replacement, but this restaurant is really losing the quality of food they are selling. Delivery is usually late and the food is cold and old especially their French fries. A few months ago the restaurant was semi on point with their food. Not anymore! read more

Horrible service. Ordered a BACON cheeseburger and guess what they forgot? *Eye roll* not only that the food was cold, the fries were soggy, and the two slices of cheese looked like plastic. Called them to rectify it, they say they can make a new burger only after I send back the first. Are you serious? I need to wait for the driver to come back to my house pick up the incorrect burger, drive back to their place, wait for them to cook up a new one and then still have to drive back? Basically wait another hour for some bacon so I can eat? No, I question if they can at least make the new burger and we can exchange when the delivery guy gets there, somehow that's not a reasonable request to them. So finally I just ask for a refund, they say alright NEXT time you order you'll be credited. No way, I don't want to give this subpar place my business again especially when they can't get something as simple as this right. I say have the guy come back with my $2. It been over 3 hours now, I called back once in between that time and still no refund or bacon. How do you take money from your customers and not give them what they pay for and have an attitude over the phone on top of that? Idk, stay clear read more

Longer Delivery times than expected. My order was not correct, I ordered extra meat for the lumberjack and I got 1 extra piece of bacon, wrong toast. Did not even bother with my instructions Don't order the extra meat not worth it. I did order canadian bacon on the side and that was ok. So if you do order from them don't add it to the meal order is an extra side dish or they'll screw it up. I ordered over easy and I got over medium almost medium well. The potatoes were good, but since this is the first delivery from them. I won't order again if they can't get a simple order right. read more

The food is delicious but the customer service aspect needs to be worked on. The servers came across as unfriendly & I also felt snubbed & ignored. Examples: A) I had to signal them every time I needed something, & there were very few customers in there, so why did I have to do that? B) They didn't smile, say hello to me, or make me feel welcome either! And then one of the waitresses is talking on her cell phone in the bathroom, when I have to use it! C) When I asked this same waitress a question at the counter, she kind of came across as "inconvienced" when I asked her to please go and check if this restaurant will deliver to my home or not. (Why did I ask her to check? Well I certainly wasn't going to just accept no for an answer, even if she wasn't sure! Oh & FYI-Example C had occured AFTER I had paid for my meal!) What did I say or do to get such shabby treatment?! Was it because I was alone? If I was with somebody, would I have gotten treated better? Their customer service is not that great over the phone, either. The server who took my order didn't listen to me and said it was bc I "had a bad signal." Ok sorry for the bad signal & I did apologize to her for that, but did she really have the right to screw up my order & JUST ASSUME WHAT I WANTED, ALL BC OF A BAD SIGNAL?! And then when I call back, there is no Manager or Supervisor to speak with, and then I have to pratically beg to a different server on the phone to please go over the bill with me! (Why should I have to wait for a Manager/Supervisor to "call me tommorrow in order to resolve the issue?"! That's ridiculous! And how come nobody's in charge RIGHT THAN & THERE?) I never ate or ordered food from this restaurant before, BUT UNFORTUNATELY THIS WILL BE THE LAST TIME THAT I DO SO! They need my money but I don't need their food and there are plenty of other fish in the sea! read more

Under new management but hasn't really improved. First off, the order took an hour to deliver which I think is too long. And then, they got the order half wrong and then had the nerve to overcharge us. My co-worker ordered a club sandwich and I ordered a wrap, both with fries. Instead we got one wrap with under-cooked fries and one salad with an extra order of more under-cooked fries. I called to complain but it was ignored...we only took the order since we didn't want to wait another hour for lunch. read more

The new owners really try but it doesn't come together with the service. The food is fair the service is bad... No enthusiasm from the staff and very slow... Out going orders over the phone are painful not worth the effort. Desserts are limited and they do not re order a cake or pie once they run out it takes a week to see a apple pie again... Which tells you management is clueless. The place needs re vamping just not appealing.. In that location it should be busy and packed with people.. But walk or drive by and there's maybe 1 or 2 people in there waste of a good location!!! Needs new owners.. Sorry but this place is getting worse... Ordered breakfast on Saturday morning OMG, it was cold soggy and just plain sucked About a month ago went in there to pick up lunch Went back to work opened the bags and guess what-the lunch was all wrong. Don't bother calling to tell them... no one knows what the hell they r doing. What a shame great location for a proper well ran good food diner- these people r clueless read more

I am writing this for my sister because she is too tired to do so. I am her witness. After getting up at 2:30 am for a flight back from Quebec City to NYC, all she wanted was some breakfast after arriving home. So, this place was called at 9:30 for delivery. Steak and eggs with a side of grits was ordered. 10:30 rolls up. Still no food delivered. Give the place a call and the lady on the phone says "Oh he is leaving now". Mind you, this place is literally 3 blocks from our house. Patiently waiting and the delivery guy doesn't show up until another half hour later. Yay! Time to eat. Open the bag and guess what? There's no steak with the steak and eggs! A call is placed and the lady on the phone says he will bring it back. Well, only the Lord knows how long that will take. So, my sister opts to walk it back herself and collect a refund. The lady asks her, "Well, were the grits in there"? As if something was accomplished. Called Eileen's Country Kitchen on the way out for a pick up on the way home. On a side note, the manager was very nice and apologetic. Didn't cure the hangry, though. read more

place used to be good. they got new owners and it went downhill. service is very slow. food is mediocre at best.

I liked this place so much better when it was Kozy Korner! The service is mediocre, the food is okay, and the prices are higher than they should be. I've been disappointed the few times I've eaten there in the last couple years.....Also, I don't think this place qualifies as Irish in the way that the other businesses in the area clearly do. If anything, I'm pretty sure this diner is owned and operated by Hispanic, Albanian, or Greek people. I can't remember, but they're definitely not Irish & maybe they should leave the Irish food to the pros. read more

When you first walk in, you are not greeted by anyone and just stand there awkwardly until you grab an employees attetion and ask to be seated. They will probably pick one of the worst tables first to see if you except it. The place was pretty busy so it probably affected the service. Just wasn't sure who are server was because it changed time to time. The food was good but took a bit longer then expected. It seemed as though only half the staff was working as I had to track somebody down to pay my bill. I think it being under new management the diner was experiencing growing pains. I'll give it another try in another couple of months. read more

food was rotten potato salad was yellow & look like a lump of s**t meat was burnt the cheese was old had a smell the bread was stale, etc. no silverware, salt & pepper, ketchup, mustard no condiments at all it was thrown at me! i wouldn't even let my dog eat it. food poisoning is what it it! do not eat here. had no problem when it was the cozy corner! when i called to complain they hung up on me i should get a refund now. read more

I absolutely love this place! Everytime I order from there I always try something different and they have yet to disappoint me. Their quesadilla are on point!!!!!!! read more

My husband and I come here all the time. My favorite is the curry fries. My husband's is the beef stew over rice? The prices are average for the neighborhood. The staff is extremely nice. If you want a clean, friendly diner this is the place! read more

Changed ownership about a month ago and we couldn't be happier. Over the years we've tried so many times to give them our business and they sucked. Food was overpriced & garbage. Never felt welcome here either. That has all changed. The new Spanish crew/owner is great. Customer service is EXCELLENT, food is great and the prices have gone down. Used to order from here maybe once a year and we've been 3 times this week just because someone finally got it right. read more

Let me start by saying the food is good and delivery fast. We can't order from here anymore though because they keep ringing the bell of the 85 year old women with a walker and a broken knee that lives downstairs, yep they actually replace my customer info from grubhub with a neighbor's last name. I've called about it before and the guy that answers the phone was really nice, said he fixed every thing. Called about it again this morning and the woman that answered the phone needs to learn how to speak to a customer.Told me I gave the wrong info and it was MY fault. Really? Funny grubhub still has my last name, guess it's magic. Your staff needs to learn to read and pay attention to the customer they are selecting in the system. They especially need to learn how not to be condescending and full of attitude when they are wrong. Sad to go considering we've been ordering since Kozy, so about 25 years.You never treat customers like that especially such long standing ones. Guess we'll be ordering from Riverdale Diner going forward. read more

Horrible service and food , ordered at 9:30 and had to call back several times before the driver decided to show up at 11:38 exact with our breakfast for the order to be wrong , so when we called back they said they can give us the bacon to each one of our platters that they were missing but it would b about another hour , so we decided we were going to cancel the order the young lady in the phone said no problem I'll send the driver back a hour later goes by I call back to see where the driver is and the young lady passes the phone off to another lady named Laura who basically told us that the other girl said we didn't order bacon to our platters after she spoke with us about THEIR misunderstanding prior to this call back and now tried to blame us for their mistake and tells us she's not sure when the driver can come back due to his deliveries after already having us wait for over two hrs just for the food to be wrong when it arrived. When asked to speak to a manger we were told that they weren't in at the time, and the time is now 12:38 and I'm currently still waiting as I type this post , I hope this makes them get it together over there , either way I will never waste my money or time again (3hrs from the time we ordered to be exact) YOU GUYS NEED TO TAKE THE TWO FEMALES THAT ANSWER THE PHONE AND SWITCH THEM TO DISHES SERIOUSLY THEY'RE THE WORSE ! And by the way I didn't mean to give them that star smh read more