I moved in the area a few years ago and on recommendation from a bud I started using a mechanic up…read morein collegeville who is good but due to a small staff, a long turn around time and a 1/2 drive to get there I recently decided to find a new mechanic near by. I put in a 10 mile search radius in the area on Google and after a few phone calls settled on a short list with Willistown Auto Repair among them. I decided to give them a shot and I am glad I did. In this world where integrity is scarce its good to see some businesses still exist where that matters. I had a lot of repairs that where needed to get my SUV through inspection. I had to spread out the repairs so as to budget them in with my paychecks. Each time they gave me a quote on a job they stuck to the price. No last minute suspicious surprises on my bill just straight up what they told me they'd be. The repair work was high quality, prices reasonable and there were quick turn arounds - No more than 48hrs on any of the three repairs. I am relieved to know I found a solid auto repair shop nearby I can trust to get the job done right when needed, wont over charge me and are polite and professional. I sincerely highly recommend Willistown Auto Repair.

Excellent service. Highly skilled mechanics. Customer of forty years. I offer my highest rec.read more

The workmanship here was direct and honest and professional---------I traveled there from Lower…read moreMerion and found Captain Phil and his crew to be wonderfully helpful----no promotion of fear or uncertanity or doubt by anybody. road diagnosis by Phil was detailed and communicative, no baloney or exaggeration, a thorough piece of analysis done over a thirty minute test. the terms and price were fair and the service was great,. made a appointment, car went in, took a short time, inspected in the shop, and then road tested in minutes. a 2012 honda crv had no shudder, a little free touch to the transmission, and the wagon moved well and silently. it experienced its youth. I can only say the very best about Phil and his guys--------------high quality and excellent service at a kind price. hats off for a great job, no mularkey anywhere.

Had transmission repaired $3000 drove home to Lewes De broke down two days later wanted me to pay…read moreto tow it back to at my expense then told me it was a wire short in the transmission $500 later when I picked up the van they were telling a costumer the BS about a wire short do not trust them

Predatory "free inspection" practices. Came in for an oil change and was presented with $2,800 in…read morerecommended services, including multiple fluid flushes. The only "diagnostic" provided was a photo of the fluids on a color comparison card, no actual test results of any kind. I went home and tested the coolant and brake fluid myself. Both were perfectly fine. The brake fluid they recommended flushing had been done less than 2 years prior and was clearly documented on CARFAX, the same CARFAX they told me they use to generate recommendations. That's the problem. When I left a negative Google review, the shop called me and confirmed that services are recommended based on time, mileage, and whether they appear on CARFAX, not actual fluid condition. A color card is not a diagnostic tool. It's cover. Their process is designed to maximize recommendations, not accuracy. Nothing in it is designed to tell them a service isn't needed. If your shop is recommending fluid flushes based on mileage and a color card, find a new shop.

Inspection and maintenance done this week on my CR-V. I needed to pick the car up early and it was…read moredone in record time. The price was lower than expected. Mike, Chris and Frank are on the desk and very responsive. The service could not be better!

We walked into the office to inquire about having my back rotors and brakes replaced! The office…read morewas clean and Bill greeted us! I purchased the parts myself and was told that the shop will not replace parts with customer purchased parts! That was little disappointing! We also asked about an oil change and Bill said around $60 for a 4 door Hyundai but they are booked out for 1 week! Thank you for your service!

Always great service! Very knowledgeable with everything, and awesome prices! Definitely…read morerecommended!

I had a plate underneath my car that got bent out of shape that would scrape the pavement whenever…read moreI hit a bump or when I drove fast. I was in from out of town with my boyfriend and his grandfather recommended this place, saying that they had been coming here for decades. After coming here with my car, I completely understand why! Dale was incredibly friendly and got my car fixed in under 20 minutes. We called early in the morning and he was ready to take my car in and take a look at it. All of the people working were incredibly nice and very knowledgeable. I would recommend anyone having car issues to come here!

Honest mechanics. Sounds like an oxymoron, right? These…read moreguys are affordable, fast, and very good at what they do. My work schedule is nuts, so I can't be leaving my car for more than a couple hours, and they always work around me. Teter's is a godsend.

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

I'm so very happy and grateful for this wonderful establishment in the neighborhood. From the…read moremoment I walked in I felt super comfortable and confident that this place would take amazing care of my vehicle. My mechanic was unavailable to perform a task and these professionals stepped right in and did an excellent job! The communication, knowledge and work ethic is top notch. They perform a through courtesy inspection and the service is impeccable!! They truly go above and beyond to make sure your experience is seamless. The task at hand was a difficult one and they tackled it and had it done in a timely manner. I am very satisfied and will be returning. Thank you Justin, Jon and Sergio!! You guys rock!!

Exceptional Service…read more I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change. Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready. I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you. I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.

Have always had good and friendly service here. Reliable and helpful. Thanks, Jim's Sunoco.read more

Nedeed an oil change ASAP. They did ok job but the price was too high. If you have more time to…read morethink, it's better to look around