Reliable Car Connection lives up to their name! Prices were very reasonable, communication was…read moregreat, and work was done in a timely manner! Mike responded very quickly to my service request and provided a quote for the job. I was very impressed with his knowledge and suggestions. I brought my Audi in for the requested service (Control Arms), and was beyond pleased with the work and value provided. I waited and while I was in the waiting room, had a great conversation with the shop owner. I would highly recommend this shop (and Mike) for any work that you might need. Definitely a 5-star experience!

From the owner: $75 Full Synthetic Oil change(5quart). read more

I had a plate underneath my car that got bent out of shape that would scrape the pavement whenever…read moreI hit a bump or when I drove fast. I was in from out of town with my boyfriend and his grandfather recommended this place, saying that they had been coming here for decades. After coming here with my car, I completely understand why! Dale was incredibly friendly and got my car fixed in under 20 minutes. We called early in the morning and he was ready to take my car in and take a look at it. All of the people working were incredibly nice and very knowledgeable. I would recommend anyone having car issues to come here!

Honest mechanics. Sounds like an oxymoron, right? These…read moreguys are affordable, fast, and very good at what they do. My work schedule is nuts, so I can't be leaving my car for more than a couple hours, and they always work around me. Teter's is a godsend.

Recently had an issue that was still covered under their guarantee. No hassles approving the repair…read moreand it was completed well at no cost. Great, highly recommended repair shop.

excellent from top to bottom, from beginning to end, thanks so much…read more Very thorough, detailed analysis, high quality

Jay is the man. Always does great work and is as honest and trustworthy as they come.read more

I have been bringing my car to Jasen for over 5 years, he has seen three of my cars and he is the…read morebest mechanic I have ever been to! The company feels welcoming, always makes time for you to have your car seen, and genuinely wants to help you out. I'm moving out of state or Advanced Automotive and Truck would be my mechanic permanently! Thanks Jasen and the mechanics there, you guys rock:)

I have entrusted my W116 6.9 to the care of D'Antonio; they have done a terrific job of repairing…read morethings we had identified. The also found a few I had missed. Their work is excellent and they deliver very high quality at reasonable rates. All the staff are friendly, knowledgeable and deliver concours level work. I highly recommend them without reservation!

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Solid place! came in for a inspection and oil change had to move my appointment due to getting a…read morenew job people were great very flexible and understanding with scheduling, and most importantly they did great work on the car!

Mike is the best mechanic. He takes great care of his customers and their cars. You can not beat…read morehis prices or the quality of his work. Seriously. I go to him for everything from regular maintenance to mysterious sounds. And no matter what's wrong he knows exactly what it is and how to fix it and he fixes it that day so I'm back on the road almost immediately. If you're looking for the best mechanic in the West Chester area, this is it.

Professional courteous service. I made an apt for my state inspection and brought my car in. Close…read moreby and quick service. Will be back.