I have no clue what you othered experienced, but the staff were very nice especially the cashier. the food was great, nice fluffy biscuit. There was a very friendly ambiance in the air. The bathroom wasn't bad either! read more

Lousy, the coke dispenser was not working at lunchtime on A Saturday. they tried to substitute a sweet tea. No I was looking forward to a McDonald's Diet Coke. And on top of that we got cold soggy fries. read more

I went to this establishment around a week ago with my sweet sweet granddaughter and two of her friends. I ordered their classic McNuggets and instead of the warm, tasty food that McDonald's is known for, (well, not in my opinion.) I opened the McNuggets container and found frozen nuggets. Not to mention, the service of the employees bringing the food out to my car was utterly terrible. They made me pull up past the drive-thru window because the food wasn't even done yet, and then they STILL made me wait well over twenty minutes to get the food. read more

Placed an order online. When an employee finally came out to tell us the restaurant was supposedly closed for construction for two hours and we couldn't get out order the restaurant then refused to refund our money. Even after I contacted the bank they refused. Also, I'm pretty sure the employee who told us the restaurant was closed was drinking the iced coffee I had just ordered. read more

If I could give 0 stars I would. Lady in the drive thru sounded like she hated her job, when she took our money, she told us the total and spoke no other words. Pickup window the guy didn't even look or speak to us. Handed us our food and shut the window. Terrible customer service. Biscuits were so greasy the grease was seeping through the wrappers. I can see why they have less than 2 stars. read more

Why do people like McDonald's? It is the absolute worst restaurant! It's never fresh. The fries are so salty. The hamburger buns are always had and Heaven forbid you actually get napkins. The McFlurry is just laughable. There's more ice cream on the ice cream cone than in the McFlurry. And now they have their $5 meal (envy Wendy's much?) for a limited time mind you. Not to mention the cleanliness (but i will) it is always so nasty and the employees OMG can they get any not smarter (trying to be nice). McDonald's definitely doesn't care the language that their employees use but why would they? It's near impossible for them to get $40+ order right. So why eat here when go up the road and get good food and service for close to the same price? I give a 1 star bc i feel that it worse than a no star read more

This place was terrible it was small it was crowded and it was dirty I went into the restrooms and man I made a mistake there because it was just disgusting on the inside are was going to get food that's all nasty the restrooms were and just the establishment sell so we hightailed it on out of there and went on down the road read more

McDonald's - a car parked in front of a mcdonald's - Burgers Near Me - Williamsburg, Kentucky

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food is fire but they are super greedy about the sauce. like just give me more than 1 sauce if I ask. it's not a big deal

Depends on the time of day you go. I usually go around 10pm-1am I work long hours and the night shift is really chill and sweet and they get my order right the first time. The morning/Mid shift are consistently rude. Sometimes when I need a lunch or a quick snack they always get my order wrong and have the worst attitudes. So, go at night if you want something done right. read more

The fact that one can see from the reviews how bad staffing is here at this McDonald's in Williamsburg, Kentucky, and nothing is changing, but growing worse, instead, tells me that the owner's DO NOT CARE. Anyway, it's Christmas day, my son and I have been very sick this past week, McDonald's is the only place open, so that's where we go for our meal. We did an app order. Went through drive thru, ordered extra cheese (which we paid for) on a Big Mac, even thanked the employees at the windows for working on Christmas day, and went home. Soon realized there was no extra cheese, because there wasn't regular cheese in the first place. Okay, this is an annoyance, but sad to say, not a surprise. But, the deal breaker for me was finding out that the top hamburger patty had a huge bite taken out of it. I could actually see the teeth marks! I could imagine the tweens in the kitchen thinking this was a funny prank. So, I call and ask for a manager and, of course, it's someone who has no personality whatsoever. I related the story to her and there is no response. I asked her what I should do and she said, "well, I can remake it for ya". That's it. With all the issues with Covid and the mask and vaccine mandates, etc., there is no apology or expression of concern that one of her employees did this? Again, the owner's do not care. Bad owners = bad managers = bad employees = frightening things being done to our food on a whim, because there are no consequences to be paid for such behavior. Do I recommend this McDonald's in Williamsburg, KY? NO a million times over. read more

Been several months since last visit. Still horrible. Both lines in drive thru were packed. Ordered a 2 cheeseburger combo. Nothing special. Sat in line nearly 20 minutes. Was still asked to pull over and wait. Are you kidding??? Wait for standard order after already sitting in the line for 20 minutes. Why have 2 drive thru lines open when you cannot keep up? This location is terrible. Period. read more

The absolute most disgusting fast food restaurant I've ever been in!!! I would not allow my son to touch the handles on the sink after using the urnal...for fear of getting more dirty due to pee and pubic hair being all over. The trash hadn't been taken out and was overflowing onto the floor. The main restaurant floor hadn't be swept or mopped for a long time either... the place should be shut down and deep cleaned before risking the public's health any further read more

Our online WiFi order did not go through and a large bus of kids walked in and so we did not get in the regular line since we were here first. My order went through for a $1 fries and I got them in spite of crowd but were cold probably been there awhile. read more

Do yourself a favor, and do not stop here. We ordered to go, and waited 20 minutes for our food, while watching people who ordered after us get their food first. There are flies everywhere, and overall it is just gross. If you're stopping here for a pitstop, the bathrooms are awful as well. read more

McDonald's - Burgers Near Me - Williamsburg, Kentucky

Yikes. Smelled like crap inside. Hot fudge Sunday wasn't working so sludge Sunday. Took them 15 min to get it and there was no one else in line. Group looked confused and disorganized. Not going back here. read more

So got here the order girl seem disinterested in having customers. After ordering my food I asked for a large or xtra large what ever was the biggest. She handed me a medium cup but I noticed all drinks same price so didn't think much of it. Upon getting my food I was informed 1/2 my order wasn't done, I asked where my large fries were I was informed I had payed for medium I began to protest and when I mentioned doing a yelp review I was brought large fries go figure. Still shitty service shitty attitude avoid if you can! read more

McDonald's - How sloppy the food is served - Burgers Near Me - Williamsburg, Kentucky

This is the worst McDonald's I have ever been too. I live in Williamsburg and the only restaurants that are open after 10:00pm is this McDonald's and Wendy's. I work third shift and sometimes like to pick something up for my dinner break. I went last week and got a Spicy Crispy Chicken Sandwich Meal. The chicken was hard and dry and the fries were obviously fried in old grease. If I am paying $8.00 for one meal, it needs to be fresh and tasty. I hate buyer's remorse. I will never eat here again. read more

Probably fine during non-covid but definitely between staff and customers very very lax on covid policies. We waited outside for our food. Took two trips back to get the order right. read more

Do not go here. Nasty. Food under cooked. Rude. And they mess up on your order. Everytime I I've went there it's always been a problem. Never ever again!!! I had to rate a a star, not even 1 star. read more

Friendly service, very clean dining area and bathrooms! Large parking lot with a couple picnic benches. No spicy McChickens. read more

I will preface this with that I don't give fastfood joints more than 3 stars ever. That being said the staff was quick, friendly and the food came out as it should, hot & fresh, crispy fries. Never having been to Kentucky before, I felt that I needed a banjo to fend off some of the clientel....scary on a Sunday afternoon. read more

Its mc donalds , same thing different day. Its hot , cheap an quick . Friendly staff an order was on point ..

The new system is not up to standards of the old mcdonalds we are use to getting fast service from. Sitting in a reserved drive thru is not fast service read more

It's a McDonald's... I think you all know what to expect... it's not the cleanest mickey d's, and it's not the dirtest, either...

Average McDonald's bathroom was dirty and door didn't lock. Food was quick and service was friendly.

Stopping for a quick breakfast we were pleased with this particular McDonalds modern decor. Most individuals inside opted for a come as you are style wearing pajamas into the restaurant. The wait was long and the coke was flat. Would not recommend. The food itself was ok though. We can only hope we don't get food poisoning. read more

Couldn't give it zero stars!!! Stopped just to get drinks. 8 of us on family vacation. My wife paid and then told me it was $16??? What happened to all drinks for a dollar? We were there so decided to get expensive drinks anyway. No carbonation and no tea???Got a refund from the grouchy manager and my wife thanked her??? No apologies from McDonalds crew. Is it really a surprise why McDonalds is losing market share? read more

Roger R needs to take a chill pill. People like you who think you're entitled to stuff kill me