I rarely go to McDonald's, but this one was right on the way and I just wanted a quick bite. For just around $10 we got a cheeseburger and a spicy chicken wrap. The service was fast, and the food was pretty decent. Even the restroom was clean, which is not always the case. But here's what surprised me -- the place was almost empty, yet there was nowhere to sit because almost every table was dirty. You've got like 4 people per hour here, is it really that hard to keep it clean? I can only imagine what it looks like on a busy day when there are hundrends of customers. So I'm taking off one star for that. Other than that, it's a decent stop for a quick bite. read more

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I would have been inclined to leave a low review based on our experience but the manager went above and beyond to make things right and there's no way I could do anything but appreciate the time and effort. We roadtrip often and found a convenient McDonald's near our hotel for dinner. We will be back in the area soon and would return. Thank you! read more

this used to be my favorite mcdonalds but something happened because as of recently they now no longer know how to fill up a fry. i ordered a large fry and got a small. if i ordered a small i wouldve got more. im extremely disappointed. i am not the only victim this has happened to, this is a nationwide issue at this location. fix this diabolical reign of terror on the public. read more

McDonald's - what a large fry is supposed to be - Fast Food Near Me - Williams, Arizona

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Went through the drive up. Hard to understand on the speaker. Took a long time to get a breakfast sandwich and sausage burrito. Had to ask for napkins. outside was clean. Staff not friendly... just doing their job. no good day or thank you. food was good. read more

They forgot apple slices in my daughter's happy meal. They also forgot that there is a monopoly game going on and you can get cards with the game pieces. And forget about ordering and having them deliver to your table when you order on the app while sitting at a numbered table. It's easier for them to just yell your name. read more

I arrived at 8:15PM, Feb.15,2025. I bought four McChickens for our dinner and my next morning breakfast. The machine didn't spill any receipt, the guy just confirmed I already ordered four McChickens, I just had to wait, which was fine. There was no customer inside, only two cars waited on the drive thru passage. read more

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Ordered a deluxe spicy McCrispy and they gave me a spicy McChicken patty instead of the McCrispy. Service through the drive through was quick though. read more

It was busy when I entered. I dont usually use a kiosk unless I'm forced to. I hate them as much as I hate self checkout at the grocery store, but it was busy, so I placed my order. Apparently I forgot to up the coffee size for my husband's meal but put in the number of sugars for a large, so I had to place another order. Since my son decided he wanted sausage burritos, I made it a meal. That made three meals purchased: two of the double sausage-burrito meals and one steak bagel meal. I ordered the coffees with sugars for all and cream in one. I assumed they would all have the items inside and be stirred. I assumed wrong. The sugar was a clump at the bottom of my cup and I had to get a straw to stir it. My coffee was weak, so my cream and sugar were too much. Odd though, because I have ordered my McDonald's coffee the same way since 2009 and this is the second time it's been as weak as dishwater, the first being yesterday morning in California. Standards are important. Consistency is why restaurants like McDonald's are successful. Lose consistency and you lose your market share. I love the steak, egg, and cheese bagel. It's my favorite breakfast at this chain. This one did not impress me at all. The bagel was blackened around the entire rim and there was a burnt spot on the side. The cheese was stuck to the wrapper and I had to restack it to have everything in the sandwich instead of hanging out the sides. The meat was salty, too salty. The cheese, as I mentioned was attached to the inside of the wrapper. The egg was boring and the sauce was shared between the sandwich and the bag's cheese. It was the driest most blah bagel ever made at McDonald's. I looked for the hash browns and there was only 1. Three meals and we got one hash brown? Seriously, I could have eaten at a diner for less than the $42 and change we paid here for breakfast for three and got what I ordered. The restroom was clean, so that is one star. The counter staff was nice enough, so that is the other star. The food gets zero stars. I will be getting my coffee at Love's for the next few days on this road trip. McDonald's you owe me at least 2 hash browns. read more

McDonald's - The cheese that stuck to the wrapper. It's almost the whole slice. - Fast Food Near Me - Williams, Arizona

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Great store with polite workers! They are always super nice. The food was hot and fresh and the whole store was clean. I really like how they decorate for McDonald's events and collabs!! Very unique and awesome read more

This place is a joke. Late night traveling through & the staff was so RUDE, refuse to take our order, only the kiosk was available to order, it took 20 minutes to get our food, the order was incorrect, fries were just thrown in the bag & soggy & they then refused to refill our drinks. Staff was cleaning up around us, throwing chairs & complaining about people being in the dining room 30 minutes until close. RUDE!!!!! Will be calling customer service. read more

It's McDonald's. There's a certain amount of "normalcy" when one steps into any McDonald's. You know exactly what you're going to get. On a recent road trip, they became a beacon where we know we'll be getting a halfway decent cup of coffee, clean-ish but available bathrooms, cheap breakfast. read more

It's Mcdonalds. Our order was complete with no missing items and special requests were granted. Packaging and wrapping of sandwiches was a little haphazard but everything tasted great. read more

Says they close at 11pm, we arrived at 10:15pm in a small RV and they said we couldn't order because we are unable to receive our food through the drive through window. read more

4/5/24 Ordered a chicken nugget happy meal. Kid is a bit sick so didn't eat, so me and mommy bit into a piece each.... RAW chicken nuggets. Mushy chicken mush fried up. .... Guess if me and mommy die from some weirdo disease my kid can sue? 1/5 read more

Well you know a bout to! If you need a MDs fix and my husband did. Had a fish sandwich and fries. If we are back in town we will visit again. read more

McDonald's - Sign & snow - Fast Food Near Me - Williams, Arizona

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We were given half our order, no drinks, cold fries, a McFlurry that was only partially full, no air conditioning inside Absolutely the Worst McDonalds I've ever been to. read more

This McDonald's is great. Service is excellent. Download the app so you can get the best deals. read more

Only drive thru was open, not the lobby. The outdoor seating is really great!! Lots of tables and you can park your car right next to it. I love that set up. I had a Big Mac and my dog had the McDouble. read more

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So my mom went over there a couple days ago and after she ate she got food poisoning I suggest that all the workers wash there hands before making or touching the food and make sure some of the food that you guys are serving isn't expired read more

Listen, I don't usually review fast food places, but this McDonald's is pretty good. We ended up visiting 2 times in 2 days while seeing the Grand Canyon. We don't usually eat McDonald's at all, but I'm a pescatarian and sometimes finding food on the road is a little difficult. (I got the filet o fish) The service is super fast and friendly, even though they were extremely busy both days. The food came out hot and fresh. Shout out the the management and people working for keeping this place running smooth when you are slammed. read more

McDonald's - Super fast service and really good sweet tea - Fast Food Near Me - Williams, Arizona

The bathrooms are nasty beyond nasty. No paper towels, broken stall, toilet paper on the floor in including used diapers and pads. It's not only nasty it's a health hazard. I informed the manager and I got oh sorry. And no I will not order food where I have to question the cleanliness of the restaurant... read more

Yeah, I know it's McDonald's... but hear me out... this McDonald's has their act together. Line around the building and we had our food in no time! Custom ordered food came out correctly and everything was crispy and hot!! The staff working (morning shift on 2/6) were friendly, polite, and talking all safety precautions!!! If your hitting the Grand Canyon and want to stop for coffee or quick bite... this is the McDonald's to pick!! read more

McDonald's - Quick stop on our way to the Grand Canyon! - Fast Food Near Me - Williams, Arizona

Couldn't get the coffee machine to work. Spent more time here than on the highway. Sandwiches were cold due to delay of coffee.

2 stars for apologies and politeness. With the drive-through line onto the Main St., I went inside for one (1) drink - no food. I paid, cashier looked at me blankly when I said the drink is waiting, may I have it? I "I'm only taking orders." The drink was four feet away. SERVICR, SERVICE, SERVICE!!! read more

Ambiance was good since it's been renovated. Came here for breakfast before heading to Grand Canyon. Ordered 3 meals, 2 of which were sausage McMuffin with egg - no cheese. First order had no sausage, returned it. Replacement had no egg. So I went up to the counter and showed them the sandwiches. The guy took those sandwiches, toss them and proceeded to make our sandwiches WITH NO GLOVES! He looks to be either the manager or assistant manager. I was too disgusted that I just walked away with the sandwiches and tossed them in the trash. As I write this, I am listening to a group wondering where their order went as they have been waiting a while. One of them got up to check and found out they have been bypassed. I only saw one person preparing the sandwiches, but someone has to be checking them before handing them to customers. It will be a while before we head this way again but I will avoid this location in the future. Too many things being disregarded with hygiene and customer service read more

While on a road trip to the Grand Canyon, we stopped at this Mickey Ds in Williams, AZ (805 N Grand Canyon Blvd) for the restrooms and a Togo coffee. The restrooms were clean, and the coffee came out in no time. read more

McDonald's - a parking lot with cars parked in front of it - Fast Food Near Me - Williams, Arizona

Usually with other Mcdonalds they mess up our order because i order for a lot of people. But this Mcdonalds is an exception. The employees were very accommodating, nice and courteous. The guy even delivered our order to our table instead of barking out our number. They brought us everything including the ketchup straws and napkin that other Mcd location would miss. Bathrooms were clean. Plenty of parking space. Food was fresh especially the french fries. If they give u fresh ones, theyre really good employees! read more

It may be McDonald's, buuuuuut Williams is over here doing a spectacular job!!! The whole establishment is immaculately clean. What can i say about the food, it's McDonald's happy meal and it tasted just the way a McDonald's happy meal is supposed to taste!!! I used the app to get BOGO kids meals, shared with the kiddos and still had some left!!! Oh and they're now coming with THE CUUUUUUTEST mini board games that come in the kid's meals. The staff were soooooooo nice and accommodating to letting us trade out our unopened and untouched games if they had the ones we wanted!!! Everyone here had great customer service!!! Good job Williams McDonald's, keep up the good work!!! :) read more

We were standing at the counter after 3 employees noticed us and not one acknowledged us. My husband said no cashier? The shift manager comes over to take our order. Grumpy, not friendly or pleasant or even a thank you. She needs to get another job. Then we noticed the dollar menu. It is posted off to the side. She never asked would you rather order from the dollar menu? Of course not!!! that would be more work for her to cancel our order and take it again. Ridiculous prices for muffins. read more

Best McDonald's I've ever been to! Clean, courteous and food was on point. All woman crew up front. Thanks ladies!

I am a door dasher, I make my living off of it. when I'm wasting an hour of my time waiting at this store for a $4 order it hurts me. Everytime I've come here I have waited for over 30 minutes for small orders, you walk into a McDonalds and don't get greeted for 10 minutes? wtf is this the airport?? store is terrible and needs new staff, writing this as minute 30 of waiting for my customers food to even be started. if a manager reads this your staff is a failure. read more

You typically don't plan to ever review a McDonald's or any fast food restaurant unless it's real bad from what I found. But I just had to say service from the manager on duty at 8pm, didn't get his name but was in a blue shirt and tie. Was absolutely amazing and just made me have to give an review. It's the kind of service you don't expect to get from a fast food joint but this time I was wowed! Thanks again for the best service I've received from this McDonald's in the past 7 years. read more

McDonald's - Fresh out the oven apple pies - Fast Food Near Me - Williams, Arizona

The management here should take a tip and run the french fries a bit longer, they didn't seem completely cooked, that or they were left out too long. The regular burger was dry as was the mcchicken. Need a little more attention on preparation here. read more

Awesome customer service. Our fries felt a bit over cooked and the guy there, I think he was the night shift manager made sure to remake them for us with light salt as we requested. He made sure that we were happy with the new batch before going back in. I wish I knew his name. He was awesome and should be given a raise for being such an amazing employee. MC Donald's. Hold on to him. I must say that the young girl at the register was sweet and very nice. Thanks for a positive experience!! read more

This McDonald's is located off the I-40 freeway so it is very convenient if you are traveling to/from the Grand Canyon to/from Flagstaff or Williams. There is a park a block or so away, so you can have a McD picnic at the park on a nice day. It is also walking distance to the Howard Johnson Hotel, the Grand Canyon Railway (bring your food with you while riding the train to the Grand Canyon) and Route 66. I would personally try one of the local cafe's on Route 66, but McDonald's is always a favorite for the kids. We ate here for breakfast on our way to Sedona after spending the night in Williams at the Howard Johnson (read my review of the hotel). Only 1 self ordering kiosk was working, but the were people at the registers taking orders. The manager was either interviewing or training some new staff. She was focused on ordering the employees on the cleanliness of the restaurant as there were a bunch of flies in the restaurant that morning. The manager could be heard telling the employees to sweep the floors because she can see fries on the floor and it was breakfast and fries were not served for breakfast, meaning that the fries were from the day or days before. She also had the employees wipe down all the tables and windows/sills. Food came out fast and was accurate with appropriate temperature. I gave this McDonald's 3 stars because of the broken Kiosks, the unusually high amount of flies (most likely due to lack of cleanliness) and being able to hear the manager ordering the employees to clean, but not follow up and checking if the area was clean (still saw fries underneath the bench seating after an employee attempted to sweep under). Overall, it's a McDonald's, so you know what you will be getting interns of food. read more

It was alright it was just your average McDonald's, the cashier who took our order was very nice, but it would be close to perfect if the tables weren't dirty, but other than that, just an average McDonald's read more

2 Sausage & Egg McMuffins for $4 - yes! A large iced tea for $1? Yes! All aspects of our visit were good.

had a little miscommunication with the girl working but seemed understaffed. Ended up leaving with all of our items and were pretty tasty. Maybe was just hungry from a long drive ... read more

I've never been to another McDonalds that was so crazy busy, jam packed with people and with a massive wait. Now I understand that part of that might be due to volume of visitors - but somehow everyone else manages - I don't know, more staff perhaps? I saw people just jammed in the drive through going nowhere the entire time I was there.. and I eventually gave up and left before I even got served - so the food might be great, but I'll never know - and I'm writing this review so that if you are thinking about 'fast food' this certainly is NOT the place to get it fast, if ever. read more

The restaurant is simply not clean. Dirty tables and floors. Food preparers not wearing hair nets. They need to clean up.