My experience here has included hot, fresh food, and excellent service! In particular, I decided to leave a review today because I have stopped several recent mornings to get some biscuits on the way to work. The person who is operating, the drive-through line has impeccable customer service skills. They are friendly, inviting, helpful, funny, and a generally great person to deal with. Someone who is interested in teaching a customer service master class should really reach out to this person and work with them. The skills demonstrated and friendliness, as well as concern with accuracy and quality of services, with which both the person taking orders at the window and the person delivering food at the pickup window (on Fri, 7/12/24 at about 545am CST) demonstrate are few and far between in the world today. My compliments to the McDonald's team for hiring a great team of customer service individuals. read more

McDonald's - Fast Food Near Me - Van Buren, Arkansas

The people working were very friendly. They were busy, but I was immediately greeted and told they'd be right with me. I was quickly helped, and then asked three more times if I'd been helped. They quickly counted out my 40 piece nuggets. I was glad they weren't sitting out to get cold. The lady asked me if I needed more sauce, as she's aloud to give more. I said ketchup, and she said she'd already given me some, but she'd grab a bit more. She laughed and said some people want one per nugget. Anyways, the nuggets were fresh, even though it was 40, and everyone was pleasant. Thanks for the quick service and nice interactions. read more

Matt was nothing but a hard worker and an utter g. Made all of us laugh and stayed at work cleaning. read more

I went through the drive through at approximately 2:00 today and ordered $35.00+ worth of food that included 2 Frappes. They gave me our order at the window with the exception of one of the Frappes, which they said they would bring out and I should pull into slot #2. I did so and waited. And waited. And waited. I went into the restaurant to let them know that I thought they had forgotten us. They were not busy at this point, and, knowing that these mistakes are easily made, I was not expecting any problems at this point. After stating my purpose for being at the counter, I then waited. and waited. and waited. Another person eventually came, expecting to take my order. I stated again that I had ordered at the drive through, gotten all of my order except the one Frappe. This exchange happened a third time. And then a fourth. Not a single person ever apologized. The fourth person, a small female, finally got my frappe, gave me the stink-eye, slammed it firmly down on the counter and turned to walk away without a word. I did tell her that, if I ever came back and was asked to move to a waiting slot, that I would decline and wait at the window until I received my full order. I am considerably more worked up over the lack of concern or apology for the poor service than I am for the poor service itself. Needless to say, the food I had ordered for my family was stone-cold by the time I got home with it and the Frappe that I did receive at the window with my food was a melted mess. read more

yalls manager is so hot and yalls food is so good but did i mention yalls manager is hot?!

This McDonald's was pretty good! For a McDonald's ya know. ANYWAY I was with my crazy friends so I gave the restaurant and extra star for dealing with us. There Crispy Chicken sandwich was good. :D read more

McDonald's - My friends ^ eating food or something - Fast Food Near Me - Van Buren, Arkansas

My husband got an early lunch at this McDs thinking it would be fresh. Not hardly.....his entire order was a mess. The sandwiches looked like someone sat on them mayo everywhere and they werent even put together just smooshed. He threw the whole order away. what a waist of 16$ read more

As a DoorDash Driver as well as a customer I like this location. They are fast and friendly and get the order right.

Not too happy with their systems going down every night, made a mobile order and headed to McDonald's just to find out after the 10-15 min drive that their systems are down and someone wouldn't be in until about 6 or 7 am. read more

It's McDonald's people... Not the place to go if you want great service and exceptional food. Quick, cheap and easy...

This is absolutely the worst McDonald's I have ever visited. One of the workers was chaing a little girl around the dinning room while wearing the platic gloves used in the kitchen. The manager was screaming out orders and being extremely rude and hateful to customers. DO NOT EAT HERE!! Go one block down the street to Burger King. read more

Waited 30 minutes on one batch of chicken strips just for.the fries to be cold and not cooked all the way. Highly unsatisfied.

Let's start with honesty. Fast food is fast food. It's pre-cooked entrees that sit and wait for you to order them. That's where the FAST comes into play. McDonald's has been around for ever and is an originator in the speedy food service industry. Nothing they serve is remarkable. It's greasy food that serves the purpose of filling ones belly quickly. Some of the new burger options are interesting. Fresh meat is now being used to cook their NEW burgers. Which are not bad. They are rivaling sports bar prices and fall short of the quality or the dining experience at restaurant chains like Chili's or Applebee's. read more

There food is really sloppy and employees are really rude. The Bacon was old and tasted like Greece. There frys are horrible and we spent $40 on 5 people. Rather go to a restaurant and spend a little more and get better food. Not worth it read more

We asked for ketchup and did not receive it nor did I receive a straw which to be honest is kinda common sense and there was probably only one person who was working the window but was not paying attention and saw other workers just playing around and not working. Oh and they carelessly threw my fries in the bag so now it's a mess. Thank you. I appreciate the shitty service. If you couldn't tell. I'm being sarcastic. read more