These folks do a great job of helping us serve food any time we need to host guests or feed team members at work. They are fast and friendly and always helpful with fresh hot (or crisp/cool) food (whichever way it should be). Their place is clean and comfortable and that translates to the packaging and how it is presented when we take it to go for meals at our workplace. read more

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Food was good but the service seems to be getting worse. Been eating here for years sometimes at least once a week. Always drive through because we are so busy. For the past few months, it never fails, our order will be wrong going through the drive thru. It's just disappointing to know how bad the service is getting and we really look forward to eating here. read more

Food was bad,Drinks were bad,Service was pretty good they were nice.Bread and sauce was pretty good though.

It's Zaxby's. Rock-solid chicken choice. Drive thru can be a little slow but worth the wait.

Take out chicken fried rice was a clump of pasty basmati rice and over cooked brown meat no white no egg no vegetables and was not stir fry it was boiled rice and boiled chicken chunks. Don't waste your time or money!!! read more

While their dining room is still not open due to COVID, this to-go eatery offers delicious chicken and wings, along with a tasty Peach Fizzle (drink). The salad was fresh and tasty while my kiddos and husband enjoyed the classic chicken sandwich and tenders meals. Our friends raved about the wings. For a quick stop along I-40, this is your place. For a tasty stop, this is your place. And if you want leftovers, this is your place! We thoroughly enjoyed it as we were passing through. The staff was very friendly and answered all of our questions as we ordered. read more

A meal that all I can say is "it will make a turd". My last trip to this place that brags about tbd 1 thing they sell chicken and it's small and not crispy and not quality chicken. It's a Canes wanta be. It's not just this location. I had them in 4 states. I'm out !! read more

I'm done. My wife might want to come back but twice in a row our order has been incorrect. I gave them a second chance but they failed.

I love Zaxbys! The chicken is so much better than Chick-fil-A, which has no flavor. I need seasoning and they have seasoning on their chicken and the wings and sauce is very delicious too. read more

the girl at the front desk gave us bad customer service ( Carmen ), by giving us bad looks. we tried making a conversation with her although she ignored us being our first time visiting the place. Also their drink machine threw all the juice out when using it. read more

Zaxbys - Fast Food Near Me - Van Buren, Arkansas

We drove from south of Fort Smith to eat here. it used to be decent. Not only were some of the employees rude, but my food was burned. They were busy and I didn't want to wait for just a sandwich. It will probably be another 3 years before we come back again. read more

Most friendly and helpful service I've had in awhile! So efficient, I was in and out in no time! The place was very clean and my food was excellent! Probably one of the best Zaxby's locations I've ever been. Zaxby's is the real deal chicken with the seasoned fries and the Zaxby's sauce, yep and this place in Arkansas is setting the bar high. Thanks! read more

I ordered food off of the official Zaxby's app and had it delivered, drinks did not show up. We called to find out where our drinks had gone and the lady who answered the phone was rude telling me "I don't know what you want me to do." read more

I used to come here alot, but this place has gotten so bad quality wise, I genuinely tell people to avoid it. The staff is ran by high schoolers who don't care and hate their job, something as simple as asking for ranch and they huff and puff about it. The cooks are TERRIBLE, how you can work at a chicken restaurant and not know how to cook chicken is beyond me. Its either extremely undercooked or so overcooked its beef jerky. Fries are cooked the same way. either floppy and soggy or burned beyond belief with no in between. Either the place has new management or the current manager stopped caring all together. I ordered a grilled chicken sandwich. Just 1. They made me park when no one was behind me, and it took them 30 minutes. When they brought it to me it was so undercooked I had to throw it away. I'm genuinely surprised no one has gotten really sick from this place with how they handle chicken. I hope they shut this place down and actually put a chicken place here that knows how to cook chicken. Stay far away from this place, I used to be a regular here, now i'll never eat here again. read more

One word: EWW. I had a grilled chicken sandwich, and immediately upon bitting into it I knew it was undercooked. The color was still pink, the texture was like rubber, and it felt like I had just bitten into raw human flesh. Husband got a replacement which was cooked, but didn't get eaten because my appetite had packed up and left. We later saw hair on the chicken sitting on the plate. My husband's salad had wilted lettuce, and some components of the ingredients tasted off and soured. Severely disappointing. To quote my husband, "The best thing on our plates was the ketchup." read more

So my first visit to a Zaxby's. Shannon took my order, possibly the friendliest and efficient fast food ordering experience I have ever had. To be honest I am a Caniac, but this is pretty darn good! read more

Zaxbys - So my first visit to a Zaxby's. Shannon took my order, super friendly and efficient! - Fast Food Near Me - Van Buren, Arkansas

Friendly staff. Good food. Correct order down to the sauces. Not sure why they have low stars. I enjoyed it.

When I walked in the entire restaurant smelled of mildewy beer and like they mopped the floors with grease, my girlfriend and I were literally slipping as we walked. Not to mention the chicken was uncooked and mostly fatty. Please don't waist your time on this side of Van Buren! read more

Not impressed one bit. Tried it several times and sAmE results... passs.................

While the dining room was packed, some guy laid his kid right on the tabletop and changed his dirty diaper. None of the employees asked him to go to the restroom and no special care was taken in cleaning the table thereafter. An employee just wiped it down and then wiped down two more tables and the accompanying chairs with the same cloth. Public safety issue. Will not return. read more

My chicken fingers were almost burned. Like I like crispy chicken but dang these were so dried out it neared chicken jerky. And obviously had been cooked a while because it was slightly cold and they had the order ready and sitting in the window before I even made it to the window read more

Employee Christine deserves a shout out!! I'm from CA and have never eaten here. Her customer service was outstanding, and the food was actually very good. Love the Christian music as well! read more

I really love food and rarely give negative reviews. Please check my others too see for yourself. This is my first one star review. I went in at just before eleven a.m. The restaurant was cold. It was about fifteen degrees outside but it was so cold inside that some of the employees were wearing jacket. I placed my order for the six piece chicken strip dinner. After paying I got my cup and turned to fill my drink. To my unpleasant surprise they told me my order was ready. I knew it was way too quick to be fresh. I got to the table and found my food warm but not hot. Because of the restaurant's cool temperature it quickly cooled further. Before I could finish my toast it was cold. The chicken and fries were quickly becoming too cool to be tasty. I thought the restaurant sauce was good. Overall, I did not have a pleasant experience read more

The food is typical Zaxby's. What you see is what you get in that regard. But, this Restaurant can use some improvement. The men's room was on bad shape. The soap dispenser is taped to the wall with DUCT TAPE. The beverage area does not look like it had been cleaned all day, nor did the condiment area. They were out of lemonade; asked for that to be serviced and "they were out". I was really enjoying my salad but I needed additional dressing - they charged me for it. I should have paid attention to the CROWD at La Fiesta next door and gone there. read more

i eat at zaxbys everyday. it's definitely my fav. i've been eating here since i was 12. some people may be vegan, I was until I ate my first bite of Zaxby's. that moment changed my life instantly. I highly recommend or Zax sauce. I would honestly be 20 pounds lighter than I am if I didn't eat Zaxby's, but it's so worth it. please don't take this down. I want people to realize how underrated Zaxby's really is. -bobby. read more

my mom thought i wanted chicken strips, they're gross and i hate them, i prefer their wings better, chicken strips are too crunchy.

The wings were tiny and dry and hard!! Tasted like they just dunked some wings that had been sitting and waiting on the Lord into some sauce and served it!! I have never had a bad experience at any Zaxby's until this one. I never thought I would have to write a negative review about Zaxby's!!! :-( read more

This is definitely one of the best option for food in Van Buren! Fast, delicious, and not too pricy! Just pure amazing every time!!!

I used to eat here at least once a week. I loved the chicken flavor they had, the last 3 years or so the food has gone down for some reason. Not near as good, it's like the chicken isn't fresh anymore. Or fresh cooked, usually it's cold when I get my food now after waiting a bit for it. The fries was awesome and I only ate a few of them. It will be awhile before I come back and when I do, hopefully things have changed!!! read more

Poor Poor place to take anyone to eat. I overheard kitchen staff cussing and goofing off when they should have been paying attention to customers. When asked for manager had to wait they were on smoke break. Don't know who previous person to review this place knew at the store to give it a good review. read more