Service is definitely lacking which lends to a deficiency in ambiance. Food is still good but it's mostly a pick up window instead of the local coffee shop vibe it used to be. I guess it's the way of the future? Chicken bagel was good. Kettle chips taste like they were tossed in motor oil. read more

I enjoy Panera in Fort Smith,. They have great soups and breads and pastries, and they also have a wonderful sandwiches. The service is prompt and usually friendly. The prices are OK though they do skew toward Ward the more expensive side. They also have great coffee and hot tea and it's a comfortable place to come and sit and relax and enjoy a meal or a coffee or tea. read more

Panera Bread - Sandwiches Near Me - Fort Smith, Arkansas

I love Panera! They have a wide variety of salads, soups, coffee, and fun drinks like a mango smoothie The bakery offers a slew of yummy deserts, freshly baked breads, and lovely cookies that are to die for! The Kitchen Street cookie and the seasonally decorated short bread cookie are my personal favorites. I'm sure all of the salads are good and healthy. But for me, I ALWAYS opt for the Sesame Asian Salad. As far as sandwiches go, I would suggest the Wild Rice and Chicken soup and the French Onion soup. They also have a mac & cheese that's so delicious! There's a drive-thru, curb side pickup, and an instore pickup which is so convenit when you're on a time crunch or simply just not in the mood to dine in. Anyways, I love you Panera read more

Panera Bread - (Pick two) 1/2 salad, half sandwich - Sandwiches Near Me - Fort Smith, Arkansas

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Been there one time too many times The food is not that good for the money Lot of people think this health food restaurant read more

I appreciate that they attempt to keep up with the freshness of the coffee. Service is good, food is fresh.

The bread was a little bit dry but not too bad. Felt like I was there on an off day because the service was a little bit slower than normal. The service wasn't terrible just a bit slow! They did make me feel welcome to come in there! read more

Went to Panera Ft Smith today & was so disappointed. Went for lunch and food was good but there was no clean tables, floor was wet in dining area & rude employees from the cash register to the food prep area. Never been like this before & no plans to return which is disappointing. read more

Food was great. The lady at the window told me not to have a aditude I didn't I had to talk loud on the intercom to order she didn't hear me it was her that had the problem read more

For the most part the food was just okay. We ordered the "Pick Two." Got a 1/2 salad and 1/2 baguette and 1/2 soup and 1/2 sandwich. The Green Goddess Chicken Cobb salad had hardly any dressing in it, and tomatoes were old and soft. Both meals came with a piece of baguette. They served it with no butter on the side; the crust is so hard. My Toasted Garden Caprese sandwich was a struggle to eat because the baguette crust was way too hard. The sandwich was a better choice because it didn't have a hard crust like a long time ago. The Southwest soup tasted like it was out of a can. They were skimping with pretty much everything we got. The Garden Caprese baguette had hardly anything on it and everything was extremely thin-sliced (tomatoes were Roma tomatoes). The entire salad could have been fresher and a little bigger. Don't let the pictures fool you. We were very disappointed with the value for what we paid. They need to do better for what they charge. The women's restroom was disgusting and needed attention bad. It looked like the floors and the bottoms of the toilet stools hadn't been cleaned in months or more. read more

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Fact: You get significantly less food if you take out! This is the Fuji Apple Chicken Salad from my You Pick Two, less than impressed to say the least. Yes the ingredients are fresh, but the container was only half filled. They use the salad dressing container as the other half of your salad. Do Better Panera! read more

Panera Bread - Fuji Apple Chicken Salad - You Pick Two - Sandwiches Near Me - Fort Smith, Arkansas

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We love the flatbread pizza and the soups! Little overpriced though! The sips program is nice.

You order a bagel to dine in and they serve it untoasted with butter, like that makes sense?? Let me eat a cold bagel with butter? Tables are messy and hardly anyone even in here so they aren't even busy..not to mention my wife's iced chai latte was undrinkable as it had a 100% chai concentrate completely disgusting. Panera...fix yourselves.. read more

Just ate there this evening and the burnt food smell will knock you over the second you walk in the door! What has happened to this place???? It's DISGUSTING!!!!!! The food is gross! From the floors to the ceilings and all in between!!! There is a computer monitor that you can see the back of it from the dining room and it has 2 inches of dust on the back of it. The cashier was sweeping the floor right in front of fresh open bread just sweeping dust and dirt up on the fresh open bread loaves. It has to be the nastiest restaurant I've ever walked into!!!!!!!!!! The trash cans had old food slung all over it. It's so gross!!!!!! read more

Love the free delivery! Always fresh ingredients and my order is always right. And love the 8.99 a month coffee club! read more

Panera Bread - Green Goddess Cobb Salad with Chicken - Sandwiches Near Me - Fort Smith, Arkansas

The food was terrible. Kitchen was dirty salad was old and I paid $40 for a thick piece of bread no chicken in it.

The coffee and drink subscription here is a great deal. Great customer service and soup/sandwich specials. The kitchen sink cookie is one of the best cookies I've ever had! read more

Panera Bread - Grilled cheese and tomato soup - Sandwiches Near Me - Fort Smith, Arkansas

Mostly good, but some of the sandwiches have bread with the toughest crust imaginable. The soufflés are amazing IF you're lucky enough to get one as they only make a limited amount each day. read more

Why is it so difficult to get an order correct ? I ordered 4 bagels sliced and a tub of Honey Walnut cream cheese. The person behind the register even repeated the order back and I said that is correct. Well I get home and it's plain cream cheese, you weren't even busy, why does this happen? So frustrating. read more

I really want to like this restaurant. It's near my work and I'm using their coffee Club. Unfortunately, the coffee is often lukewarm. The breakfast sandwiches and souffle are appealing by name, but relatively blend to the pallet. Establishment is clean and the staff are friendly. Even when empty, having a breakfast sandwich made was a 15-minute wait. It's a okay place to stop, but certainly misses on the beauty of a bakery when the bakers craft their products. Taste like a chain restaurant. When I lived in St louis, the St Louis Bread company which is the parent to Panera often had a more inspiring selection of pastries. read more

Panera in Fort Smith is a pleasant enough environment and one of the few places that offers healthy options. The prices are high for it being a chain restaurant that doesn't offer sit down service. When I received my bowl of soup it was less than 1/2 way filled and my fruit salad was not the freshest. Will I come back? Probably. Will I go somewhere else for soup? Definitely! read more

We had breakfast foods, which were good, but could have used a bit more spice. No hot sauce or ketchup available. The prices were good, and the service was good. read more

Amazing customer service at the drive thru today! The gentle men was super nice and very informative on menu! Really don't get a-lot of people who offer specials and subbing to get something cheaper. But overall good and good customer service! read more

My daughter wanted to go to Panera bread for macaroni and cheese she said it was good. She also told me that it was five dollars for it to but I'm open to try new food . Staff is friendly , clean store. The Macaroni was in a child side portion with a piece of bread so hard if you threw it at someone's head you could knock them out! I'm not mad tho, I just think people have way to much money to blow if they would eat here more than once ! For that much money I could make macaroni for a week! But with Ginavieve ! read more

Panera Bread - Sandwiches Near Me - Fort Smith, Arkansas

We are from OKC and love the Panera's in the area. We stopped by this location for work and t may be the poorest quality of food we've experienced. Our sandwich was stale, flavorless. The croutons were stale. The lemonade was fermented. There was no plastic ware delivered in the drive through. We drove around, parked went back inside and the inside of the building must be under renovation because it was dirty. It desperately needed a deep clean. I grabbed plastic ware. When I got back to the truck, there was a hair and residue on the plastic spoon. I don't normally leave reviews of any kind, but this was too much to let pass. read more

Great place for breakfast or lunch (or any time). If you like to enjoy your coffee in a nice and not too noisy place. Their Soufflé are great for breakfast! Also good sandwiches and salads, Asian Sesame Chicken is my favorite...They also have patio available. Oh! And great bagels! read more

Panera Bread - Spinach and artichoke soufflé, is great! - Sandwiches Near Me - Fort Smith, Arkansas

Not sure why they say this place is closed because its not. But its wifi is. Second time I came and spent over 10$ to eat thinking id have time for the internet and I just spent 45 minutes trying to connect and never could despite selecting agree to their terms and multiple connection attempts. Waste of money for luke warm food with no internet. read more

As with most locations, five star plus. Their menu options are good for you, well flavored, and a good overall value for your money. This location is across from Mercy hospital and an easy walk. My choice today was a turkey bacon sandwich. The tomatoes were fresh, as was the lettuce. The turkey was stacked perfectly and plentiful. My side was their chips. I like those little chips. The bag is just enough to get your fix of salt and potatoes. My dessert was an orange scone. Oh boy was it good. I should've bought two. read more

They gave us bad customer service from the the guy had a bad attitude while taking are order they didn't get my order right and the bread looked look like someone had taken a bite out of it and it was cold and they didn't give me any utensils read more

Probably the worst one I have eaten at. Service was slow. Took about 20 minutes to get food. I order half sandwich and half mac n cheese. The server who was delivering the food. Was coughing on the food as he handed them out. The tables were dirty, and the floor needed a good cleaning. There was lots of staff so this is not acceptable. People left dishes on the tables as the trash can was overflowing. The dish container was overflowing. Panera is a go to for when I travel. Quality is alway good and standard across the board. I guess not here. So sad. read more

I'm would regularly give at least four stars for this place but the last time I came here, there was a pea in my tomato soup and this time they ask for a tip while you pay before you even get your food. And the lady had a bit of an attitude when I didn't want to leave a tip at the register. They also don't tell you that they not serving breakfast until after you order it, even though it is still advertised on their order board. Food is here. Most of the time it is yummy and service is usually pretty good but today they only get two stars. read more

I ordered from Panera through their app. Forty dollars. It was supposed to be delivered. An order was delivered but it was not my order. It was someone's elses. I called Panera and spoke with the manager she said I had to call door dash. I explained I preferred it off their app not doordash. She hung up on my because I was frustrated. I contacted door dash and they said I needed to let Panera handle it since I ordered it off their app. I called Panera again and she still would not help me. I asked for my money back she said ok. I said will I get an email stating I had a refund she said check your bank account. She hung up again. I had to call customer service to get this issue fixed. Horrible! read more

Really frustrating. I love panera as a chain but this one should really be skipped. Burnt bread, regularly out of bread, actually regularly out of staple menu items like mozzarella, or certain dressings. 75% of the time part of your order is missing and you have to go back and ask for it. Food is often cold. Really a disappointing panera. Don't go here if you're expecting a typical panera experience. read more

This Panera has gone down hill over the last 2 years. It is now terrible. Franchise ownership changed. I liked Panera but his one has made too many mistakes and my orders over the last year. I will not be going back to this Panera until I know it has improved. Just be aware, it you like Panera, this one is not very well run. read more

The broccoli cheddar soup was really good, but id hate to say, it's not what I expected. The bread was unbearable hard, it may have just been my bunch though. The workers were nice and the soup and the meat in my sandwich was good but I couldn't handle the bread very well. read more

My second Wow in 30 days. How do you go wrong visiting a Panera? By visiting this one. We walked in at 9 am on a Wednesday and were shocked to see it empty of customers. I have never seen a Panera empty during the morning rush. It took less than a minute to understand why. No greeting, a thoroughly annoyed disposition at the register. When we paused for a few seconds she walked away and started doing other things. Zero eye contact and not even the hint of a thank you when our order was complete. There was not a smiling face to be seen among the crew. My wife ordered her breakfast sandwich without egg. It was confirmed 3 times at the register, it was announced to the prep area and still arrived with egg. I hate bad, careless, disinterested and mean spirited service and this location hit all points. My wife's remake...still incorrect. Good Lord. Too many other dining options but clearly this location is paying the price. No one came in in the 30 minutes we were here. No surprise there. read more

Mobile order was super quick and so good! Definitely one of my go to places. So easy to order through the app when I'm in a rush

They got 1 star only because I had to give them a rating. First off their expensive and I expect to get what I payed for. This is not the first time my food was horrible. It's like they give me scraps. I never Complain but enough is enough!!! read more

Apparently this is a fairly new location - they still need additional training in customer service & communication. My breakfast sandwich was confirmed (but I believe entered into register wrong - even though it was confirmed 2x) but was still incorrect when I received it. The remake was even incorrect. Staff was to busy flirting, joking & talking amongst themselves to even pay attn. Couple that came in after even had to remind staff to give him his breakfast sandwich, after waiting 10 minutes. Too bad Panera is usually always good... read more

Excellent in all aspects! I have been a regular customer here since shortly after they opened and I have seen this business only improve with experience and familiarity with the community. Their food is always fresh; the menu changes slightly from season to season; service is very friendly and quick. I especially like that they donate to local charities any left over bread at the end of each business day, so each morning you get super fresh bagels, loaves, and sweet breads. I'm also a big fan of their great coffee (with free refills!) and their free Wifi service. In fact, Panera has become a gathering place for small community groups and local business people to meet up. Panera is by far my favorite coffee shop in the River Valley. read more

The Mac and cheese is alright it needs a little something to it like breadcrumbs or I don't know just a little crunch. The service was good but I DO NOT recommend the Prickly Pear teas it's vile. But the customer service was very good!! read more