Stopped in on the way to a concert and grabbed some food, staff was attentive and food was good. Writing this review because the staff also saved me a world of hassle. I didn't realize I left my wallet at the restaurant until I was an hour away walking into the concert. I spent the entire concert hoping it would be at the restaurant but figured my chances were very slim. After the concert I rushed back to the restaurant and the lobby was already closed. Thankfully the drive-thru was open and the staff had my wallet! They were so nice and quick to check. They picked it up as soon as I left and put it in the manager's office for safe keeping. Thank you! Thank you! Thank you! read more

My wife and I took our nephews her since we don't get to see them very often. The beverage machines and blocked off and there is a sign that say that all drinks are served behind the counter. When I approached the counter to get a refill I was told that they do not have refills and was told I would have to order another drink. When I asked if this was a new franchise wide policy I was told that the owner for the location at 416 Lincoln Rd E Vallejo, CA 94591 United States has that policy. I think it's wild that he is Nicole and dining people for something that every other location offers for free. I hope they strip the franchise from you the average of 1.8 stars makes a lot of sense. read more

McDonald's - Fast Food Near Me - Vallejo, California

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Terrible wuality in food. Cold fries, hot drinks wrong and took almost an hour to get to my house. Terrible.

Stopped through here to get my kid some nuggets. This is the SLOWEST drive thru, and they made me pull to the side & wait over 15 minutes for 10 nuggets. Finally went in to ask, THEY FORGOT. "Oh sorry". Last time we came by here it took like 20 min to get thru the damn drive thru. NEVER AGAIN. THE WORST! Who manages this sh*tshow?! read more

Do not come here the customer service was terrible they messed up my order more than 2 times and never even gave me my water .And when they gave me my water it was really tiny and the food was terrible because I ordered a mcchicken and I think the chicken was stale and there was no sauce on one side and a bunch of sauce on the other side. I also got a 4 piece chicken nugget and only gave me 3. I ordered bbq sauce and they gave me ranch. I know it's McDonalds so I don't expect a 5 star meal but in any fast food chain that is honestly unacceptable to make any food that tastes so inedible, I'm not saying all McDonalds are bad but definitely this McDonalds was worst by far.... read more

McDonald's - A really really small water that I had to pay for - Fast Food Near Me - Vallejo, California

Manager is horrible. I've been here plenty of times and Every other worker is friendly nice and respectful. But the manager needs to be fired. I bought some food and decided to add something else using my rewards. When I was waiting I told her there was no paper for receipts but I ordered 2 items using my rewards. And she gave me a fucked up attitude even when I said sorry... bitch ignored me. Told me the orders never went through but my points went down. Management is horrible. Stank attitude from just the manager. And they always forgetting shit. read more

This place is honestly embarrassing. To be more specific, the lack of respectfulness and just overall rude customer service is not something I would expect from such a large restaurant. What I would recommend is to check each or every one of your employees. To be more specific, a certain employee who is extremely rude and knows who they are can next time say something to my face and not be scared. I'm not gonna blast your name, but I can if I have to if I hear something come out of your mouth again. So anyways don't come to this McDonald's unless you want the employees to be talking shit about you. read more

Idk how this McDonalds only got a 1.8 star review but I went yesterday after a late night casino trip with my pals, Andrew and Jasmine, and everything was fresh and delicious. Fries were crisp crisp crispayyyyy. They gave me a free xtra large fries and an Oreo Mc Flurry because they didn't have anymore apple pies. Very good very nice. Andrew couldn't even focus on the road because his burger exceeded all expectations. Jasmine said her Mc chicken had crispy EDGES and she never had a crunch like THAT before! 10/10 yum yum read more

The young man that works nights is the most unprofessional, rudest drive thru worker you guys have and instead of letting me know what the upcharge is His words were I dunno Do you want it or not followed by swearing ... Wow I'm flabbergasted I definitely voided my order and left read more

They were rude after they messed up my order twice I asked for a round egg and they gave me the square one then got mad cause I asked for a refund and to swap it out. They also look dirty in there. read more

Ordered some egg sausage McMuffin sandwiches and a blueberry muffing. The sandwich itself was a tad burnt and tasted kinda old. They also didn't include the muffin. Please make sure to check your order before you drive away as I just read other reviews that they are notorious for forgetting to add your full order. Disappointed, a district manager seriously needs to come by if this location has all these issues. Their bathrooms are also closed. Seems odd for paying customers as other McDonald's I've been to are open..... read more

Definitely not 24 hours if they close at 2am and open at 5am. Manager saying they closed got his Large soda and went rushing away from the drive thru window with his belongings. read more

Stopped in tonight for chicken nuggets and fries, got a medium fry and a large fry and I was very disappointed in both orders of fries some were under cooked and others just tasted old and a few were fine. The nuggets were just fine exactly what I expected. McDonald's i understand that things are expensive but for over $15.00 i should get a full order of fries that are made well. read more

Horrible. I order hamburger happy meal and it came with no hamburger and only came with apple slices and French fries . How do you forget to put the main thing in there ??? . You must be on something or clearly just not listening to your customer . And when I called the store they ask if I want to come back for it . Um hello???!! I'm already far away . This location need to train their staff properly read more

I've always had a great experience here, and this is not an exaggeration when I say this but the nuggets here are literally the best McNuggets I've had in my life. The employees there are really caring and the inside is always super clean. Whether you're making a quick stop or want to dine in, you can't go wrong choosing this McDonalds. read more

The lady working night shift right now @2:00 am july 9th said her name was Mrs Maria her and her little group were mocking my passengers in my car laughing at us being very rude talking alot of stuff wishing I can reach a district manager about the situation and im almost 100% sure spit in our burgers the ladys were fed up with there line and just overall very negligent in there operating of McDonald's very very rude service from as soon as you pull up to the window read more

McDonald's - Spit in burger cheeseburger - Fast Food Near Me - Vallejo, California

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Bad service long wait because they don't wana work I was was wait almost 15 in drive threw read more

McDonald's - the reflection of a car in a rear view mirror - Fast Food Near Me - Vallejo, California

Always had a good experience here, they usually always let me know if there's a deal. Last time I ordered a fish sandwich, they let me know there was a 2 for $5 deal. This time I ordered 10 cookies, pulled up to the register and she told me about the 13 for $5. Really appreciate that. Some people would just ring the customer up and say nothing. My orders are usually made fresh. Just one time I had half tough and half fresh soft 20 pcs mcnuggets. I like when the workers gives me a heads up that there's another bag coming or an item is still being made. Twice I drove away forgetting my ice cream sundae or a drink. Enjoy! read more

McDonald's - a hamburger, fries, and dipping sauces - Fast Food Near Me - Vallejo, California

Sadly this place has gone down hill. Management needs to step in quick! They have a dual drive through which is great if they know how to work it. A few times I've waited while they took the order of one or two vehicles which drove up after me, there were no other vehicles ahead of us, they just didn't pay attention. Second issue is also with drive-thru, I entered the drive-thru on the right, ordered my frappe which was confirmed. Once I drove up to the window I was told no frappe today, so now I was stuck. Thanks!!! The reason I use the right hand side is to avoid this, if I was told at the time of ordering I could have driven out of the line. I know their job isn't easy, but they lack simple customer service and common sense. Recently, I ordered a medium frappe, they charged me a McFlurry which is more expensive and when I told the gal of the mistake she precedes in giving me a small frappe???? Claiming the frappe is more expensive than the Oreo McFlurry. Please know your prices before you make assumptions. Of course I went in, spoke with the manager, I was not refunded the difference but I did get my medium frappe. read more

There wasn't a moment spent int his McDonalds where every person behind the counter wasn't bustling and busy cleaning or doing something constructive. Hard workers! The food was fresh and quite good for a McDs. I had the Angus with cheese and asked for bacon. They forget the bacon but were generous with the side order when I pointed out the mistake. I was thoroughly impressed with this McDonalds. Thanks for making my day a little brighter. read more

McDonald's - Fast Food Near Me - Vallejo, California

terrible customer service service . This man gave us attitude for no reason from the jump and instead of giving us our ice cream cone that we ordered , he decided to make it and then set it on the dirty counter and walk around aimlessly for 5 mins not even acknowledging us or helping anyone , while we sat there and watched the ice cream melt . Another time he gave us a medium fry instead of a large and when we asked to correct it he got super hostile and defensive like we were lying and then started mugging us and making threatening hand gestures behind his co worker when his co worker had to be the one to get us our large fry . I was told his name is eduardo , not sure if that's true or not so here's a pic for reference . read more

McDonald's - This man is awful . Rude and terrible customer service . I was told his name is Eduardo . - Fast Food Near Me - Vallejo, California

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This place is TRASH. They keep messing up orders, or sometimes they just don't give you what you pay for.

This place is probably one of the worst McDonald's I have ever been to. I don't understand why half the time I go here my order is wrong. I spend $27 on breakfast through the mobile app. I show up at the restaurant and let them know I am here to pick up a mobile order and they don't have it. So I order a pay for it at the count and my order on the receipt was correct. When I get home I find that I'm missing my hash browns for my $7 combos. My big breakfast doesn't have the scrambled eggs. Instead is has the whole egg found in the McMuffins. And my breakfast burritos has hardly any egg and NO CHEESE. Who does this? Beware this place and ALWAYS check ypur food before leaving the parking lot. Or you'll be sorry... read more

McDonald's - No cheese in my burritos? - Fast Food Near Me - Vallejo, California

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Not sure why it says open 24 hours because I've came multiple times around 1-2am and they're always closed

I ordered the Fillet O sandwich. Honestly it was pretty good, my only complaint is the fries. They're very flavorless. Then again McDonald's fries haven't been good in years. Anyways I didn't take a picture because it's McDonald's, and I say I would come back again. read more

Let me start off by saying this has got be the worst McDonald's I've EVER been to. it really irritates me that they're forcing their customers to use their nasty ass kiosk that everyone touches all day! Especially with the virus that's going around.. read more

Came here at 4:00 AM on 5/23/22 and they told me they're closed till 4:15. I wait and I come back at 4:15 and No one is taking orders. Even though I see people working inside . Trash place and trash people. I don't know how they haven't been fired read more

Terrible customer service workers will lie and say they are closed in your face knowing the places is 24 hours everyday. They chose when they wanna work so good luck to anyone who wants McDonald's read more

McDonald's - A lazy worker - Fast Food Near Me - Vallejo, California

Just came from this McDonald's and one, they forgot to give me one of my drinks. Second, after driving all the way home, it was then that my family and I noticed that all of our food was not fresh. Not warm or hot but very cold, hard and dry. Nuggets was sticking together, fries hard as a rock, burgers weren't even warm. You could tell that everything has been sitting for quite some time. Would i recommend this restaurant? NOT ONLY NO BUT HELL NO!!! read more

Iced tea took 6 minutes and I was the front car in line. I only ordered an ice tea. It was almost flavorless, I could barely taste any tea flavor at all. I went back through to complain and she got noticeably irritated with me. So, I gave her the terrible tea back and asked for a refund. You know it's bad when you ask for your $1.09 back. Lol read more

I came to this location to get some fries. They're clearly open but the workers are literally hiding I see the cars outside and instead of saying hey sorry we're not serving right now the workers hide. Supposedly they clean the grill at 3:30am according to the gas station next door. it's almost 4:30 am and they're acting like they're not there. I've worked fast food and restaurants for 6 years. This is terrible service. Why hire people who don't want to work. If I could give 0 stars I would. read more

They take so dam long in a. Fast food spot, their ambiance is trash but it was cheap af

Literally went through the drive-through saw one of the employees in the window they did not answer or respond or acknowledge me but as soon as I go out of the drive-through to drive around to where the doors are I see one of the employees or the manager running to her car just so she wouldn't have to take my order. Now I'm confused because on yelp Google and on the McDonald's app it shows that they are open so why am I not being served? read more

I ordered 10pc Chicken Nuggets with large fries with no salt. I got home and open my bag of goodies and i was surprise to see the fries wilted as if it was never cooked or under cooked. The fries was still frozen in the middle and pale looking. I gave it to my dog and he smelled it snd walked away. It sucks that when you order thru drive and come home dissappointed when you open the bag. read more

I placed an order a little after 1am on March 22 2022 for some french lrg fries and lrg iced tea. As I approached the last window they tried giving me the wrong drink and didn't add any salt to my fries? Female in charge said she could only give me salt packets so I asked for the manager and she closed the window on me with a good night :( bad experience. read more

McDonald's - Medium size coffee - Fast Food Near Me - Vallejo, California

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This McDonald's here in 416 Lincoln Rd. Vallejo always says their system is down around 4am. If it's 24hrs and always down, they need to turn the lights off and say closed or start accepting cash orders and come up with an alternative system when the system is allegedly down. Good grief. I gave it one star because it would let me leave none read more

Poor customer service!!!! Missing drinks, missing mighty meal, missing mcflurry and missing sauces....and they called out our number to say they're ready!!! Then when we went back to the counter, the shift-manager or the lady in the polo sleeves totally ignore me, although I tried to get her attention several times. I was right in front of her! I wasn't rude or anything, all I said multiple times was "excuse me". The lady at the drive thru noticed and was the one to help instead. Plus, I asked for The 2 cheeseburger meal...but only got rang for just 2 CHBs!! Bad service!!! Either they need more help/crew members or they just don't care at all!!! There are better McDo nearby, don't go to this place! read more

NOTORIOUS LIARS! Before leaving the window, make sure to CAREFULLY check your order. They will short items, and or put in incorrect items in order to move the line of cars along! Twice in the last month. Handed my bag and drink. No mention of any problem. Open bag and notice hash browns are missing. When I ask, she tells me "oh, we are out and waiting for more to cook. Just pull forward and park." SO YOU WERE SENDING ME AWAY KNOWING I DID NOT GET WHAT I PAID FOR! Round 2 - 2 weeks later....order Guava Pies. Found it interesting they were buried all the way at the bottom of the bag....and apple. I go in and am told they are out of Guava......Again you KNOWINGLY filled the order incorrectly and did not give me what I paid for. Just because your business is in the ghetto, does NOT mean you should be giving out Ghetto Customer Service. read more

Did a quick drive thru for an order of just fries. At the pick up window the female worker seemed a little stressed and told her it will be ok. Basically to brighten up her day. All was good until I asked for extra napkins. She gave me my napkins but it had a wet footprint of shoe on it. I will never go back. One and done. read more

McDonald's - Ask for extra napkins at the drive thru. I get wet napkins with a shoe print. I'm done with this location! - Fast Food Near Me - Vallejo, California

It's convenient to go to since I live near by. The staff is friendly and serve with a smile every time I go.