The service was terrible, I went to order off the app and when I got there they cancelled the order. The employee told me they cancelled it because it was late, yet on the McDonald's app it said they were open 24 hours. read more

cold food thats takes forever and is not worth the price so sad at one time this location was probably the best around read more

Food is good. No problem. Service is less than good. The cashier did not speak English well. Messed up the order. read more

Food is good . The place is a mess always, never any ice so your soda is warm not to mention the buildup of mold that must be in the machine. It smell like stagnant water next to the soda machines always. When I say always I mean everyday . Literally every day I come for breakfast with my daughter. The employees are great other than the attention to cleaning of the night staff. Franchise owner should be ashamed of himself read more

McDonald's - Fast Food Near Me - Unionville, Connecticut

The staff are amazing and treat their regulars fabulously! They always make sure my order is ready for me, sometimes greet me at the door with my coffee and make sure that when I walk in they make my order a priority. This is the best service I have ever gotten at a Mcdonald's! read more

I was very excited to be going to the premium double decker McDonald's and visit the pent house suite on the top floor. Not to say I am upset, but I am not thrilled with the experience. Went for the classic first lunch special, 2 deluxe mcrispys to share with my pilot. It was my turn to pay so I made my venture inside. The inside was very clean and the employees were very nice. I did have to wait a little bit for our sandwiches however and the results were not perfect. Neither of our sandwiches had pickles and my pilots tomatoes consisted of the core. Nonetheless the sandwiches were enjoyable. Overall 3/5 experience, not their best performance. read more

McDonald's - Double decker McDonald's - Fast Food Near Me - Unionville, Connecticut

Ordered on the app. They won't do curbside. Stood at the counter for 10 minutes though I ordered 5 minutes before arriving. When I came in an told my order number, I was told abruptly," waiting for the filet o fish. When we received the food the fries and my son's burger were cold. The apple pies were also cold and one of them was dry and rubbery. Plus one soda machine has not made ice in over a year. The other soda machine, though equipped to mix and match several flavors of soda, Powerade etc, it only has a couple options. So you have to get ice from one machine and your drink back over at the other. read more

This is one of the cleanest Mcdonalds Ive ever ate at. The owner takes pride in her restaurant. The service is OK. I dont normally eat McDonalds but when I do I always choose this Unionville location. read more

It's a good time to get food but one time someone took my food and the really tall guy who's really kind had to chase him down. He ended up eating my fries but i got them replaced thankfully. The manager there was very kind. She's a very sweet old lady. read more

The McDonald's at Farmington of Unionville, CT is a wonderful place to eat! I have lived here for over 9 years and the staff have always been kind to my family and I! The store is always being cleaned and the food is served speedily! They are also wheelchair friendly as well as kid friendly, with a mini playplace included in dining. Thank you, McDonald's of Unionville, CT for treating your customers so kindly! I'm lovin' it! read more

McDonald's - Cheeseburger and French Fries with a Chocolate Shake - Fast Food Near Me - Unionville, Connecticut

If I could give it zero I would but I can't i ordered my stuff on line and used my point and they will not give me my stuff. They were yelling at me and my friend. I showed them me ordering it and they will still not give it to me read more

Service was the absolute worse yelled at me for something they messed up for example, i got one big mac but gave me two and she got all pissy. read more

i was missing a chicken nugget you're staff was even more than rude and kept saying mean stuff to me and cussing at me in a different language. how do I know that? cus they didn't know I knew their language so L ration lmfao smh. do better. read more

I always order on mobile to make it easier on both ends. Advertised as 24/7 and I know it's not right but I show up at 9:40pm, my food is paid for and the doors are locked and workers are still inside ? Don't complain bc COVID and all that.... Thought they closed at 10?? Next time I come I park out back and while walking upto the doors the employee he SEES ME AND LOCKS THE DOOR !!!!!! The audacity. Yells at me thru the glass to go around. It's late at night and it was dead winter, at least 20 degrees ... Another time I go I get yelled by the lady at for not asking about menu availability while mobile ordering because half the things I ordered they didn't have. read more

Ohoho let me tell you about this place. The foods alright, (chicken nuggets and big mac sauce is my current addiction-), but the service really depends on the day. Sundays are a complete mess, usually being staffed with a max of 3 people until around 3pm and the quite stressful and loud environment. During the week it's alright, more staff and overall they're friendly. I will say though, the work environment seems a bit hectic and quite toxic at times. I would recommend mobile ordering to save yourself time and it makes the employees lives easier. read more

This is legitimately the PRETTIEST McDonalds I have ever set foot in. Unhealthy food be damned, it's really nice. No drive thru, but who the hell cares when a McDonalds looks like this. read more

If you advertise breakfast all day on your windows and in the store, then when I arrive at 3:00 PM and order a sausage biscuit, then don't tell me "We don't serve breakfast at this time". Nearly all positive qualities about this place are now invalid because of this. Take down the advertisements or abide by them. read more

The worst McDonald's on earth. Do they have more than 2 people work here??? Fast food???! Could've gone to restaurant and had a four course meal. Also had a hair in my nuggets that I waited 45 minutes for. Disgusting, disappointed and disgraceful read more

I was in a rush and wanted to grab a bite to eat, and because it is one of the only fast food places in the area I decided to stop in. Although, I would have preferred a drive thru I went against my better judgment. Boy, what a mistake I waited for over 10 minutes to get my food which is appalling and ultimately had to leave empty-handed because I had somewhere to be. So much for quick and speedy huh? There appeared to only be one employee preparing the food. Overall, horrible service and experience. This McDonald's seriously needs to get its shit together. Will not be back. read more

**UPDATE 9/23/17** The male, bald manager is TERRIBLE! If he is here, PLEASE avoid at all costs! He is rude and argumentative for no reason. Tried to deny my app coupon, once he read it he accepted it with the worst "you ahole attitude. The food looked mediocre at best. Wait for the little old lady manager, trust me. ATTENTION TO DETAIL. I can tell you without a reasonable doubt that this McDonald's is absolutely on point when it comes to your food. I've been coming here since it was in a since-raised strip mall next to a cleaners and BagelZ lol. Back then there was a Native American gentleman that owned.m the store, and it was great then. Now there is a small foreign (American as hell if you ask me) lady who runs it, and it's located in a fancy. Ew building about 100 yards away from where it once stood. Let me tell you, that small foreign lady is so amazing and understands how to cater to the customer and pays attention to the little details that make me want to come back again and again. I walked in there with 5 minutes to close; everything was packed away and the cleaning team was hard at work prepping for another day of serving customers. I saw this and went to head for the door (I'm not gonna be the guy that makes someone stay late and do extra work for my simple need of a double cheese burger). The manager stopped me and basically pleaded with me to complete my order. After a brief showdown, I succumbed to her will and ordered. This is how it should be. Bravo McDonalds manager, you get 5 stars in my book. read more

McDonald's - This is the gentleman in question, not a good manager at all! - Fast Food Near Me - Unionville, Connecticut

This is the absolute worst McDonalds that I have been to. The manager and staff are extremely unhelpful. I placed a mobile order after checking on Google that they were open 24 hrs. I got there at 10:30 PM and the doors were locked. I got the attention of a staff member and he came to talk to me, but did not open the door. I told him I was picking up a mobile order and he said that mobile orders don't go through past 10 PM, so I showed him my confirmation. He went back to check for it and had the manager come out and talk to me. I also told her that I was picking up a mobile order and she told me they were closed. I told her that online it says that they are open 24 hrs and on the door, it says they close at 11 PM, but all she said was "Don't look at that." I explained to her that I already placed the order and paid, but she said she couldn't do anything. I showed her my confirmation and she the address on my order was for the Stop N Shop next door. I knew she was lying because there is no way an order in the McDonalds app send its to Stop N Shop because that means all mobile orders are sent there. I told her that I was frustrated because I felt like I was being lied to due to the wrong hours AND that she just lied to me. She kept giving me excuses like, "I'm not American," which I don't see how that even applies in this situation. After asking her if she understood my frustration, she threatened to call the cops on me so I was forced to leave. When I got home, I got a message in the McDonalds app that my order was cancelled, so I knew for sure that she was lying to me about the order going to Stop N Shop. I will never be coming back to this location due to the extremely poor customer service. read more

After a pleasant hike in the Connecticut foothills, my lady and I arrived in the tiny hamlet of Unionville, hungry for a late afternoon meal. After much debate, we agreed upon McDonald's of Unionville, a local eating establishment which promises to "serve food in a fast manner." Indeed, the waitstaff was efficient and friendly, and delivered our meal over-the-counter within minutes, properly packaged in a decorative red and white paper sack. The dining area was rife with open seating, including a pair of plush armchairs near the entryway. We chose a more standard booth seating arrangement to enjoy our fare, next to one of the many HD televisions. The Ranch BLT Premium Chicken Sandwich was professionally prepared, and served in an attractive biodegradable cardboard box. My girlfriend had the same, but favored the crispy chicken, whereas I opted for the grilled. The crunch of the bacon and fresh lettuce contrasted nicely with the pleasant tenderness of the chicken patty. Served on a Whole Wheat Kaiser Roll with creamy Ranch Aioli, I found this sandwich to be an ideal handheld eating experience. The French Fried Potatoes served as a more-than-satisfactory accoutrement to the main course. The subtle crispness and salty exterior of the potatoes was pleasing to the senses, whether eaten alone, or dipped in Sweet Tomato-Vinegar Puree, available in unlimited amounts near the beverage bar. Beverages are served by an Electronic Beverage Steward, an "e-Sommelier" if you will. Using the available touch screen, I chose the 2012 Coke Zero, an effervescent yet modestly-priced selection, which paired nicely with the meal described above. Our total came to $7.73 with the aide of a promotional certificate that guaranteed my main course on the house. Overall, the experience was excellent; we shall return again soon to McDonald's of Unionville for more fine Modern American fare. read more

This place is god awful. They close two hours early and ignore people when they come to the door. NEVER eat here. I'm hoping they close and they put a subway or a nice sandwich shop. Everyone who works there has an attitude and terrible skills. DO NOT EAT HERE!! read more

Service was prompt and polite, I ordered my meal and it was delivered quickly. The restaurant was clean almost spotless to my eyes at least this is probably the best McDonald's I have had the joy to enter. read more

McDonald's - Front of counter - Fast Food Near Me - Unionville, Connecticut

READ THIS REVIEW IF YOU HAVE CHILDREN WHO LIKE THE PLAY AREA. This isn't about the food but about the service and the way this Mcdonalds chooses to let children watch horrible things as they eat food. EVERYTIME I go in there (and I live close so I walk there a bunch with my kids) the TV in the Children's room (where they play on the slides) is on CSPAN or CNN covering the glorious details of isis, beheadings, rape, murder etc. Its been going on for months and every time I ask for it to be changed or turned off the reply is "NO." Yesterday was Halloween and the place had way more kids in it than usual...Funny thing...no one was in the kids room. WHY???? Once again coverage of mass killings etc on the TV directly facing the slide. So I ask again... "Can you please change the channel to something more kid friendly??" The blonde with the accent says "NO!" " we do NOT change the channel it is on." So I tell her what is on it and to please turn it off (thinking she would understand since shes in her 60s and probably has grandkids)...she says "NO" again...so I get loud in the place (after three polite ways of asking) and let the whole place know what is happening. At this point, many other mothers come over to me and explain that's why they never go in the room with the slide. (Why THEY have NEVER spoken up is beyond me) Eventually, after a big episode in front of the entire place, it gets turned off and suddenly kids are playing on the slide. WHATS WRONG WITH THE STAFF AND THE OWNER????? Ruby Tuesday and other family friendly places are not allowed to even play sports these days due to hot headed fans etc and not wanting the kids to see things they shouldn't. I THOUGHT MCDONALD'S WAS A PLACE FOR THE KIDS. Apparently not here. read more

Worst service. Slowest service. Waited over ten minutes for just a biscuit. They cleared my order while filling others. This is the worst McDonald's. No wonder there is. I drive thru here it would never make it with the wait times! No reason to come here ever again read more

I have to review this McDonald's just for being one of the best one's around. Clean, Friendly, and all round well run. They went out of their way to help my son who had serious food allergies. He grew out of the allergies, but still remembers their kindness. Oh, and they have the cool Coke machines! read more

The opposite of fast food. I'm not sure who was in charge, but there was no urgency and little organization. The staff didn't know which orders were complete and didn't seem to really care. I added a second star bc the food was good. read more

This is one of the cleanest McDonalds I have been in. The staff is extremely helpful and friendly. The food is always fresh, fresh hot fry's and always really fast. They redefine the meaning of "fast food." read more

Slow service, fruits flies, urine soaked bathrooms and over heat lamped food! Worst mc Donald's I've ever been too.

Its fast food... Sometimes their buns burn. They are always out of Vanilla in the coke machine otherwise great service.

This is the worst McDonald's around the service is terrible and the restaurant is under staffed.

This is the worst McDonald's store I ever stopped by. The food was disgusting，and the fries were burnt. The senior lady behind the counter had a such bad attitude. She obviously treats her customers with different manner and attitude. I wish I could give the store a big ZERO star，but the lowest is 1 star，which the place doesn't deserve. read more

Best McDonald's ever. Really nice staff, very attentive. As a rule, I don't care for mcd's but this one always has food cooked to order and served with correct preparation. When I've been to another McDonalds restaurant the food has been terrible. read more

Seriously?!?!?! Not the fist time! Don't advertise 24/7 on weekends and then be closed at 1:30am....

9 PM on a week night returning from Bradley. Few options in the area at this hour so...Mickey D's. Good news, store is open until 11 PM. Reality, store was closing before I arrived at 9 PM. All chairs stacked on tables, seating areas blocked off, trash containers turned toward the wall, frozen beverage machine was down for cleaning - several orders when unfilled due to this - lost sales. Time from order to delivery about eight minutes. No change in product quality over time, more bun than burger. First Big Mac in years. Where's da beef????? Last time I was in this store I ordered two sliders for take out. Two miles out I opened the bag and noticed there were no beef paddies. This is for real! The time to sanitize and close down a restaurant is when...the restaurant is closed. I am an exceptionally dissatisfied stockholder (through a mutual fund). read more

Take forever to make your food. They say they're open late but they always close at like 9:30 pm.

I've never left a review for a McDonald's in my life but hoping corporate pays attention to reviews. While the physical space and employees are nice- they are ALWAYS at least 2-3 employees short- and I've never once seen a help wanted poster there. I've never been there when there wasn't a line minimum 7 people deep and have always had to wait a long time after ordering. They don't have the man power to operate this store and something should have been done about it long ago. If there is any way to avoid this one I do for this very reason. read more

Funny how the mom complains about immoral stuff on TV but when her kid chooses to become gay and she supports it that's all good now ain't that.., just sayin . Aside from the yuppie mom complaining her toast wasn't just right this is the best McDonalds I've ever been to but that's do to no section 8 Riff-Raff and you know it but give Danny Malloy more time and he will fix that all lives matter truth is bitter..! read more

I know, I know...it's McDonald's. That being said, this is probably the best McDonald's on the Eastern Seaboard. The manager has been there for decades and knows how to run the place. Food is always fresh hot and good. Don't hate on something you loved as a kid. read more